CPPS Review Course Questions with
Correct Answers 2025
AVstaffVmemberVdiscoveredVaVmedicationVwithVanVincorrectVlabel.VTheVstaffVimmediatelyVnotifiedVtheVpha
rmacistVandVtheVcorrectVlabelVwasVsentVpriorVtoVmedicationVadministration.VThen,VtheVstaffVcompletedVanV
eventVreportVthroughVtheVorganization'sVreportingVtool.
WhichVofVtheVfollowingVactionsVshouldVtheVunitVmanagerVtakeVinVresponseVtoVthisVevent?
A.)VDocumentVtheVincidentVinVtheVemployee'sVperformanceVreview.
B.)VInvestigateVsystemVfailuresVandVrecognizeVtheVemployeeVforVreportingVaVnear-missVevent.
C.)VNotifyVtheVdirectorVofVpharmacyVaboutVtheVpharmacist'sVerror.
D.)VNoVaction,VsinceVtheVincidentVdidVnotVcauseVpatientVharm.V-VCORRECTVANSWERV-
B.)VInvestigateVsystemVfailuresVandVrecognizeVtheVemployeeVforVreportingVaVnear-missVevent.
YouVareVeducatingVclinicalVmanagersVinVyourVhealthVcareVfacilityVonVhowVtoVidentifyVappropriateVeventsVf
orVconductingVaVrootVcauseVanalysisV(RCA).VWhichVeventVprovidesVtheVBESTVopportunityVforVanVRCA?
A.)VAVpost-operativeVpatientVremovesVhisVownVIV,VcausingVaVskinVtearVfromVtheVtape.
B.)VAVpatientVwithVnoVknownVallergiesVexperiencesVanVanaphylacticVreactionVtoVanVantibiotic,VrequiringVtr
ansferVtoVICU.
C.)VTheVbiopsyVsamplesVfromVaVcolonoscopyVareVneverVreceivedVbyVpathologyVafterVtheVprocedure.V
D.)VInVtheVlastVfourVmonths,VthereVhaveVbeenVthreeVoccurrencesVofVdepressedVrespirationsVrelatedVtoVsedat
ionVinVtheVsameVdepartment.V-VCORRECTVANSWERV-
C.)VTheVbiopsyVsamplesVfromVaVcolonoscopyVareVneverVreceivedVbyVpathologyVafterVtheVprocedure.
AVhospitalVisVusingVtheVAHRQVHospitalVSurveyVonVPatientVSafetyVCulture.VThereVwereV80VemployeesVw
hoVresponded.VResponsesVtoVtheVsurveyVitemVthatVstatesV"weVhaveVpatientVsafetyVproblemsVinVthisVunit"Vw
ereVasVfollows:
StronglyVAgree:V16
Agree:V32
NeitherVAgreeVnorVDisagree:V12
Disagree:V17
StronglyVDisagree:V3
A.)V75%
B.)V60%
C.)V25%
D.)V20%V-VCORRECTVANSWERV-
C.)V25%TheVAHRQVHospitalVSurveyVonVPatientVSafetyVCultureVUserVGuideVscoringVguidanceVsaysVtoVus
eVtheV"StronglyVAgree/Agree"VresponseVsum,Vor,VforVnegativelyVwordedVitems—suchVasVthisVone—
useVtheV"StronglyVDisagree/Disagree"Vsum.
InVthisVexample,V17+3VgivesVusVtheVresponseVsumV(i.e.,V20),VwhichVweVdivideVbyVtotalVnumberVofVrespon
dentsV(i.e.,V80):V20/80V=V25%.
WhatVisVoneVexampleVofVaVcommunicationVtechniqueVprovidersVcanVuseVtoVimproveVcommunicationVwith
Vpatients?
A.)VSBAR
,B.)VTeach-back
C.)VCUSP
D.)VTwo-ChallengeVRuleV-VCORRECTVANSWERV-B.)VTeach-back
TheVImpactVofVOrganizationalVChangeVonVSafety
WhatVareVtheVthreeVstepsVtoVmanagingVpatientVsafetyVthroughVorganizationalVchange?
A.)VMonitorVchange,VidentifyVpotentialVsafetyVimplications,VandVemployVcountermeasuresVtoVmitigateVany
VanticipatedVrisks
B.)VEmployVcountermeasuresVtoVmitigateVanyVanticipatedVrisks,VmonitorVchange
C.)VIdentifyVpotentialVsafetyVimplications,VemployVcountermeasuresVtoVmitigateVanyVanticipatedVrisks,Van
dVmonitorVtheVchange
D.)VNoneVofVtheVaboveV-VCORRECTVANSWERV-
C.)VIdentifyVpotentialVsafetyVimplications,VemployVcountermeasuresVtoVmitigateVanyVanticipatedVrisks,Van
dVmonitorVtheVchange
WhatVisVtheVtermVwhichVdescribesVtheVbeliefVthatVoneVwillVnotVbeVpunishedVorVhumiliatedVforVspeakingVu
pVwithVideas,Vquestions,Vconcerns,VorVmistakes?V-VCORRECTVANSWERV-PsychologicalVsafety
AVsafety-
supportiveVsystemVofVsharedVaccountabilityVinVwhich:V1.)VHealthcareVinstitutionsVareVaccountableVforVsafe
VsystemsVdesignVandVforVencouragingVsafeVchoicesVofVcliniciansVandVstaffV(clearVexpectationsVsetVtheVtone
VtoVcreateVenvironmentVofVmutualVrespect)
2.)VCliniciansVandVstaffVareVaccountableVforVtheVqualityVofVtheirVchoicesV(i.e.VstrivingVtoVmakeVtheVbestVpo
ssibleVchoicesVasVprofessionals)V-VCORRECTVANSWERV-JustVCulture
AtVtheVconclusionVofVaVsurgicalVprocedureVatVyourVhospital,VtheVinstrumentVcountVisVincorrect.VTheVhospit
alVpolicyVdoesVnotVstipulateVthatVtheVsurgeonVmustVremainVonVtheVpremisesVuntilVanVx-
rayVisVobtainedVtoVcheckVforVretainedVforeignVobjects.VByVtheVtimeVtheVx-
rayVresultsVcomeVinVtoVrevealVthatVthereVis,VinVfact,VaVretainedVinstrument,VtheVoriginalVsurgeonVhasVleftVth
eVhospitalVtoVcatchVaVflight.VAnotherVsurgeonVisVcontactedVtoVremoveVtheVretainedVinstrument.
HowVshouldVleadershipVrespondVtoVthisVevent?
A.)VReviseVtheVhospitalVpolicyVtoVmakeVitVclearVthatVsurgeonsVmustVstayVinVtheVoperatingVroomV(OR)Vunti
lVinstrumentVcountVissuesVareVresolved.
B.)VUsingVanVappropriateVaccountabilityVsystem,VcounselVtheVsurgeonVaboutVcustomaryVclinicalVstandards
.
C.)VRe-educateVtheVORVnursingVstaffVonVkeepingVtrackVofVinstrumentsVonVtheVsterileVfield.
D.)VCreateVaVprocessVmapVofVhowVinstrumentsVareVmanagedVduringVsurgery,VlookingVfV-
VCORRECTVANSWERV-
B.)VUsingVanVappropriateVaccountabilityVsystem,VcounselVtheVsurgeonVaboutVcustomaryVclinicalVstandards
.
ThisVtermVreflectsVaVgroupVofVindividualsVwhoVunderstandVtheVimportanceVofVself-VandVgroup-
Vregulation.V-VCORRECTVANSWERV-Professionalism
TheVhumanVresourcesVdepartmentVatVyourVorganizationVhasVaskedVyourVpatientVsafetyVspecialistVforVreco
mmendationsVonVnewVpoliciesVtoVhelpVsupportVsafetyVculture.VWhichVrecommendationVsoundsVbest?
A.)VSendingVhumanVresourcesVallVeventVdataVsoVthatVtheyVcanVrecordVinvolvementVinVadverseVeventsVinVp
ersonnelVfiles
B.)VIncludingVhumanVresourcesVinVallVrootVcauseVanalysesVsoVthatVtheyVcanVprovideVguidanceVonVrecomm
endedVtrainingVupdatesVforVstaff
, C.)VImplementingVroutineVuseVofVaVtoolVtoVdetermineVwhichVeventsVareVattributedVtoVhumanVerror,Vat-
riskVbehavior,VandVrecklessVbehavior
D.)VImplementingVroutineVuseVofVaVtoolVtoVdetermineVwhichVeventsVareVattributedVtoVhumanVerror,Vat-
riskVbehavior,VandVrecklessVbehaviorVANDVconsultingVwithVhumanVresourcesVonVat-
riskVandVrecklessVbehaviorVcasesV-VCORRECTVANSWERV-
D.)VImplementingVroutineVuseVofVaVtoolVtoVdetermineVwhichVeventsVareVattributedVtoVhumanVerror,Vat-
riskVbehavior,VandVrecklessVbehaviorVANDVconsultingVwithVhumanVresourcesVonVat-
riskVandVrecklessVbehaviorVcases
AtVtheVendVofVaVlong,VexhaustingVshift,VanVexperiencedVnurseVadministeredVtheVwrongVmedicationVbyVpic
kingVupVtheVwrongVsyringe.VTheVwrongVmedicationVwasVanVanalgesic,VandVtheVpatientVdidn'tVsufferVanyVp
roblems.VAfterVrecallingVthatVhisVcolleagueVwasVfiredVlastVmonthVoverVaVmedicationVerror,VheVdecidesVnot
VtoVfileVanVincidentVreport.
SafetyVcultureVwouldVbeVimprovedVifVtheVhospitalVprovidedVthisVemployeeVwithVwhichVofVtheVfollowing?
A.)VSituationalVawarenessVtraining
B.)VTrainingVonVreporting
C.)VPsychologicalVsafety
D.)VAnVelectronicVreportingVsystemV-VCORRECTVANSWERV-C.)VPsychologicalVsafety
AVstaffVnurseVatVyourVhospitalVfailsVtoVcompleteVaVdouble-checkVbeforeVadministeringVaVhigh-
alertVmedication.VSheVgivesVtheVmedicationVtoVtheVincorrectVpatient,VandVtheVpatientVsuffersVanVarrhythmi
a.
WhenVapplyingVJamesVReason'sVunsafeVactsValgorithm,VwhatVisVaVstrategyVtoVuseVpriorVtoVholdingVtheVnur
seVpersonallyVaccountable?
A.)VPerformVtheVsubstitutionVtestVwithVthreeVotherVnurses.
B.)VHaveVtheVchiefVnursingVofficerVinterviewVwithVtheVnurse.
C.)VHoldVaVrootVcauseVanalysis.
D.)VAskVotherVnursesVifVtheVstaffVnurseVisVtrustworthy.V-VCORRECTVANSWERV-
A.)VPerformVtheVsubstitutionVtestVwithVthreeVotherVnurses.
ToVimproveVcultureVofVsafetyVsurveyVresults,VwhichVofVtheVfollowingVshouldVanVorganizationVdo?
A.)VAcknowledgeVandVcelebrateVhigh-performingVareasVinVfrontVofVleadership.
B.)VPerformVrootVcauseVanalysisVonVunderperformingVunitsVtoVbetterVunderstandVtheirVresults.
C.)VExamineVhigh-performingVunitsVtoVidentifyVandVdisseminateVbestVpractices.V
D.)VOfferVcoachingVandVapplyVJustVCultureVprinciplesVtoVleadersVinVlowerVperformingVareas.V-
VCORRECTVANSWERV-C.)VExamineVhigh-performingVunitsVtoVidentifyVandVdisseminateVbestVpractices.
InVwhichVofVtheVfollowingVactivitiesVwouldVaVpatientVsafetyVspecialistVengageVtoVpromoteVaVcultureVofVsaf
ety?
A.)VInstructVteamVmembersVtoVactVinVaVsafeVandVrespectfulVmanner.
B.)VFocusVonVaVlistVofVprojectsVidentifiedVbyVseniorVstakeholders.
C.)VReviewVannualVdataVonVdefectsVandVsuccesses.
D.)VApplyVbestVevidenceVwithVtheVgoalVofVfailure-freeVoperationVoverVtime.V-VCORRECTVANSWERV-
D.)VApplyVbestVevidenceVwithVtheVgoalVofVfailure-freeVoperationVoverVtime.
AsVyourVorganization'sVpatientVsafetyVofficer,VyouVareVreviewingVunitVresultsVonVtheVAHRQVCultureVofVS
afetyVSurvey.VYouVareVspeakingVwithVtheVmanagerVofVaVunitVforVwhichVtheVunitVpercentVpositiveVscoreVisV
30VpercentVforVtheVfollowingVstatement:V"StaffVinVthisVunitVworkVlongerVhoursVthanVisVbestVforVpatientVcar
e."
Correct Answers 2025
AVstaffVmemberVdiscoveredVaVmedicationVwithVanVincorrectVlabel.VTheVstaffVimmediatelyVnotifiedVtheVpha
rmacistVandVtheVcorrectVlabelVwasVsentVpriorVtoVmedicationVadministration.VThen,VtheVstaffVcompletedVanV
eventVreportVthroughVtheVorganization'sVreportingVtool.
WhichVofVtheVfollowingVactionsVshouldVtheVunitVmanagerVtakeVinVresponseVtoVthisVevent?
A.)VDocumentVtheVincidentVinVtheVemployee'sVperformanceVreview.
B.)VInvestigateVsystemVfailuresVandVrecognizeVtheVemployeeVforVreportingVaVnear-missVevent.
C.)VNotifyVtheVdirectorVofVpharmacyVaboutVtheVpharmacist'sVerror.
D.)VNoVaction,VsinceVtheVincidentVdidVnotVcauseVpatientVharm.V-VCORRECTVANSWERV-
B.)VInvestigateVsystemVfailuresVandVrecognizeVtheVemployeeVforVreportingVaVnear-missVevent.
YouVareVeducatingVclinicalVmanagersVinVyourVhealthVcareVfacilityVonVhowVtoVidentifyVappropriateVeventsVf
orVconductingVaVrootVcauseVanalysisV(RCA).VWhichVeventVprovidesVtheVBESTVopportunityVforVanVRCA?
A.)VAVpost-operativeVpatientVremovesVhisVownVIV,VcausingVaVskinVtearVfromVtheVtape.
B.)VAVpatientVwithVnoVknownVallergiesVexperiencesVanVanaphylacticVreactionVtoVanVantibiotic,VrequiringVtr
ansferVtoVICU.
C.)VTheVbiopsyVsamplesVfromVaVcolonoscopyVareVneverVreceivedVbyVpathologyVafterVtheVprocedure.V
D.)VInVtheVlastVfourVmonths,VthereVhaveVbeenVthreeVoccurrencesVofVdepressedVrespirationsVrelatedVtoVsedat
ionVinVtheVsameVdepartment.V-VCORRECTVANSWERV-
C.)VTheVbiopsyVsamplesVfromVaVcolonoscopyVareVneverVreceivedVbyVpathologyVafterVtheVprocedure.
AVhospitalVisVusingVtheVAHRQVHospitalVSurveyVonVPatientVSafetyVCulture.VThereVwereV80VemployeesVw
hoVresponded.VResponsesVtoVtheVsurveyVitemVthatVstatesV"weVhaveVpatientVsafetyVproblemsVinVthisVunit"Vw
ereVasVfollows:
StronglyVAgree:V16
Agree:V32
NeitherVAgreeVnorVDisagree:V12
Disagree:V17
StronglyVDisagree:V3
A.)V75%
B.)V60%
C.)V25%
D.)V20%V-VCORRECTVANSWERV-
C.)V25%TheVAHRQVHospitalVSurveyVonVPatientVSafetyVCultureVUserVGuideVscoringVguidanceVsaysVtoVus
eVtheV"StronglyVAgree/Agree"VresponseVsum,Vor,VforVnegativelyVwordedVitems—suchVasVthisVone—
useVtheV"StronglyVDisagree/Disagree"Vsum.
InVthisVexample,V17+3VgivesVusVtheVresponseVsumV(i.e.,V20),VwhichVweVdivideVbyVtotalVnumberVofVrespon
dentsV(i.e.,V80):V20/80V=V25%.
WhatVisVoneVexampleVofVaVcommunicationVtechniqueVprovidersVcanVuseVtoVimproveVcommunicationVwith
Vpatients?
A.)VSBAR
,B.)VTeach-back
C.)VCUSP
D.)VTwo-ChallengeVRuleV-VCORRECTVANSWERV-B.)VTeach-back
TheVImpactVofVOrganizationalVChangeVonVSafety
WhatVareVtheVthreeVstepsVtoVmanagingVpatientVsafetyVthroughVorganizationalVchange?
A.)VMonitorVchange,VidentifyVpotentialVsafetyVimplications,VandVemployVcountermeasuresVtoVmitigateVany
VanticipatedVrisks
B.)VEmployVcountermeasuresVtoVmitigateVanyVanticipatedVrisks,VmonitorVchange
C.)VIdentifyVpotentialVsafetyVimplications,VemployVcountermeasuresVtoVmitigateVanyVanticipatedVrisks,Van
dVmonitorVtheVchange
D.)VNoneVofVtheVaboveV-VCORRECTVANSWERV-
C.)VIdentifyVpotentialVsafetyVimplications,VemployVcountermeasuresVtoVmitigateVanyVanticipatedVrisks,Van
dVmonitorVtheVchange
WhatVisVtheVtermVwhichVdescribesVtheVbeliefVthatVoneVwillVnotVbeVpunishedVorVhumiliatedVforVspeakingVu
pVwithVideas,Vquestions,Vconcerns,VorVmistakes?V-VCORRECTVANSWERV-PsychologicalVsafety
AVsafety-
supportiveVsystemVofVsharedVaccountabilityVinVwhich:V1.)VHealthcareVinstitutionsVareVaccountableVforVsafe
VsystemsVdesignVandVforVencouragingVsafeVchoicesVofVcliniciansVandVstaffV(clearVexpectationsVsetVtheVtone
VtoVcreateVenvironmentVofVmutualVrespect)
2.)VCliniciansVandVstaffVareVaccountableVforVtheVqualityVofVtheirVchoicesV(i.e.VstrivingVtoVmakeVtheVbestVpo
ssibleVchoicesVasVprofessionals)V-VCORRECTVANSWERV-JustVCulture
AtVtheVconclusionVofVaVsurgicalVprocedureVatVyourVhospital,VtheVinstrumentVcountVisVincorrect.VTheVhospit
alVpolicyVdoesVnotVstipulateVthatVtheVsurgeonVmustVremainVonVtheVpremisesVuntilVanVx-
rayVisVobtainedVtoVcheckVforVretainedVforeignVobjects.VByVtheVtimeVtheVx-
rayVresultsVcomeVinVtoVrevealVthatVthereVis,VinVfact,VaVretainedVinstrument,VtheVoriginalVsurgeonVhasVleftVth
eVhospitalVtoVcatchVaVflight.VAnotherVsurgeonVisVcontactedVtoVremoveVtheVretainedVinstrument.
HowVshouldVleadershipVrespondVtoVthisVevent?
A.)VReviseVtheVhospitalVpolicyVtoVmakeVitVclearVthatVsurgeonsVmustVstayVinVtheVoperatingVroomV(OR)Vunti
lVinstrumentVcountVissuesVareVresolved.
B.)VUsingVanVappropriateVaccountabilityVsystem,VcounselVtheVsurgeonVaboutVcustomaryVclinicalVstandards
.
C.)VRe-educateVtheVORVnursingVstaffVonVkeepingVtrackVofVinstrumentsVonVtheVsterileVfield.
D.)VCreateVaVprocessVmapVofVhowVinstrumentsVareVmanagedVduringVsurgery,VlookingVfV-
VCORRECTVANSWERV-
B.)VUsingVanVappropriateVaccountabilityVsystem,VcounselVtheVsurgeonVaboutVcustomaryVclinicalVstandards
.
ThisVtermVreflectsVaVgroupVofVindividualsVwhoVunderstandVtheVimportanceVofVself-VandVgroup-
Vregulation.V-VCORRECTVANSWERV-Professionalism
TheVhumanVresourcesVdepartmentVatVyourVorganizationVhasVaskedVyourVpatientVsafetyVspecialistVforVreco
mmendationsVonVnewVpoliciesVtoVhelpVsupportVsafetyVculture.VWhichVrecommendationVsoundsVbest?
A.)VSendingVhumanVresourcesVallVeventVdataVsoVthatVtheyVcanVrecordVinvolvementVinVadverseVeventsVinVp
ersonnelVfiles
B.)VIncludingVhumanVresourcesVinVallVrootVcauseVanalysesVsoVthatVtheyVcanVprovideVguidanceVonVrecomm
endedVtrainingVupdatesVforVstaff
, C.)VImplementingVroutineVuseVofVaVtoolVtoVdetermineVwhichVeventsVareVattributedVtoVhumanVerror,Vat-
riskVbehavior,VandVrecklessVbehavior
D.)VImplementingVroutineVuseVofVaVtoolVtoVdetermineVwhichVeventsVareVattributedVtoVhumanVerror,Vat-
riskVbehavior,VandVrecklessVbehaviorVANDVconsultingVwithVhumanVresourcesVonVat-
riskVandVrecklessVbehaviorVcasesV-VCORRECTVANSWERV-
D.)VImplementingVroutineVuseVofVaVtoolVtoVdetermineVwhichVeventsVareVattributedVtoVhumanVerror,Vat-
riskVbehavior,VandVrecklessVbehaviorVANDVconsultingVwithVhumanVresourcesVonVat-
riskVandVrecklessVbehaviorVcases
AtVtheVendVofVaVlong,VexhaustingVshift,VanVexperiencedVnurseVadministeredVtheVwrongVmedicationVbyVpic
kingVupVtheVwrongVsyringe.VTheVwrongVmedicationVwasVanVanalgesic,VandVtheVpatientVdidn'tVsufferVanyVp
roblems.VAfterVrecallingVthatVhisVcolleagueVwasVfiredVlastVmonthVoverVaVmedicationVerror,VheVdecidesVnot
VtoVfileVanVincidentVreport.
SafetyVcultureVwouldVbeVimprovedVifVtheVhospitalVprovidedVthisVemployeeVwithVwhichVofVtheVfollowing?
A.)VSituationalVawarenessVtraining
B.)VTrainingVonVreporting
C.)VPsychologicalVsafety
D.)VAnVelectronicVreportingVsystemV-VCORRECTVANSWERV-C.)VPsychologicalVsafety
AVstaffVnurseVatVyourVhospitalVfailsVtoVcompleteVaVdouble-checkVbeforeVadministeringVaVhigh-
alertVmedication.VSheVgivesVtheVmedicationVtoVtheVincorrectVpatient,VandVtheVpatientVsuffersVanVarrhythmi
a.
WhenVapplyingVJamesVReason'sVunsafeVactsValgorithm,VwhatVisVaVstrategyVtoVuseVpriorVtoVholdingVtheVnur
seVpersonallyVaccountable?
A.)VPerformVtheVsubstitutionVtestVwithVthreeVotherVnurses.
B.)VHaveVtheVchiefVnursingVofficerVinterviewVwithVtheVnurse.
C.)VHoldVaVrootVcauseVanalysis.
D.)VAskVotherVnursesVifVtheVstaffVnurseVisVtrustworthy.V-VCORRECTVANSWERV-
A.)VPerformVtheVsubstitutionVtestVwithVthreeVotherVnurses.
ToVimproveVcultureVofVsafetyVsurveyVresults,VwhichVofVtheVfollowingVshouldVanVorganizationVdo?
A.)VAcknowledgeVandVcelebrateVhigh-performingVareasVinVfrontVofVleadership.
B.)VPerformVrootVcauseVanalysisVonVunderperformingVunitsVtoVbetterVunderstandVtheirVresults.
C.)VExamineVhigh-performingVunitsVtoVidentifyVandVdisseminateVbestVpractices.V
D.)VOfferVcoachingVandVapplyVJustVCultureVprinciplesVtoVleadersVinVlowerVperformingVareas.V-
VCORRECTVANSWERV-C.)VExamineVhigh-performingVunitsVtoVidentifyVandVdisseminateVbestVpractices.
InVwhichVofVtheVfollowingVactivitiesVwouldVaVpatientVsafetyVspecialistVengageVtoVpromoteVaVcultureVofVsaf
ety?
A.)VInstructVteamVmembersVtoVactVinVaVsafeVandVrespectfulVmanner.
B.)VFocusVonVaVlistVofVprojectsVidentifiedVbyVseniorVstakeholders.
C.)VReviewVannualVdataVonVdefectsVandVsuccesses.
D.)VApplyVbestVevidenceVwithVtheVgoalVofVfailure-freeVoperationVoverVtime.V-VCORRECTVANSWERV-
D.)VApplyVbestVevidenceVwithVtheVgoalVofVfailure-freeVoperationVoverVtime.
AsVyourVorganization'sVpatientVsafetyVofficer,VyouVareVreviewingVunitVresultsVonVtheVAHRQVCultureVofVS
afetyVSurvey.VYouVareVspeakingVwithVtheVmanagerVofVaVunitVforVwhichVtheVunitVpercentVpositiveVscoreVisV
30VpercentVforVtheVfollowingVstatement:V"StaffVinVthisVunitVworkVlongerVhoursVthanVisVbestVforVpatientVcar
e."
