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BA 201 EXAM 1 - WILEY PRACTICE QUESTIONS AND ANSWERS WITH VERIFIED SOLUTIONS 100% CORRECT (GRADED A+)

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BA 201 EXAM 1 - WILEY PRACTICE QUESTIONS AND ANSWERS WITH VERIFIED SOLUTIONS 100% CORRECT (GRADED A+)

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WILEY

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BA 201 EXAM 1 - WILEY PRACTICE
QUESTIONS AND ANSWERS WITH
VERIFIED SOLUTIONS 100% CORRECT
(GRADED A+)
1.1 CompWorld is a publicly traded company with 250,000 shareholders. At
CompWorld, the board of directors would be elected by
_________.
its employees
the senior managers
the local community members
the stockholders - ANSWER✔✔The stockholders


1.1 For ABC Automobiles, when the organization is viewed as an upside-down
pyramid ________.
customers are at the bottom of the pyramid
nonmanagerial workers directly affect customer satisfaction
operating workers support their team leaders and managers
the customer determines the organization's strategy - ANSWER✔✔nonmanagerial
workers directly affect customer satisfaction


1.1 You are the CEO of a multi-million dollar merchandising company. One of
your product managers has informed you that the
chairman of the board of directors has asked to meet with him to discuss possible
revisions to the packaging of the company's most
successful product. What should your reaction be?
Make believe you did not know about the meeting and do nothing.

,Contact the board member and tell him you wish to join him at that meeting.
Gently remind the chairman that his role as a board member is to provide corporate
governance; however, as a courtesy
listen to his suggestion.
Inform the product manager that he can't meet the board member. -
ANSWER✔✔Gently remind the chairman that his role as a board member is to
provide corporate governance; however, as a courtesy listen to his suggestion.


1.2 Mintzberg described the three roles of management as informational,
decisional, and __________.
doctorial
directing
emotional
interpersonal - ANSWER✔✔interpersonal


1.2 Emotional intelligence includes all of the following facets EXCEPT ________.
self-awareness
selfishness
self-regulation
motivation - ANSWER✔✔selfishness


1.2 Two activities scholar John Kotter considers critical to succeeding with the
management process are ________.
networking and agenda setting
judging and coaching
persuading and politicking
sleeping and exercising - ANSWER✔✔networking and agenda setting

, 1.2 The function of leading includes all of the following EXCEPT ________.
influencing others to do their best work
giving orders
building commitments to plans
inspiring people to perform - ANSWER✔✔giving orders


1.2 The rewards of being a manager include all of the following EXCEPT
________.
pride
higher pay
not having to answer to anyone else
it is an important and socially responsible job - ANSWER✔✔not having to answer
to anyone else


1.3 Employees who primarily use their minds and intellects rather than their
physical capabilities, are referred to as ________.
managers
direct supervisors
knowledge workers
psychology workers - ANSWER✔✔knowledge workers


1.3 The ________is a situation in which many people change jobs often and work
as independent contractors for a number of employers.
open society
global economy

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