HFE Exam 1 ACTUAL Exam Questions and
CORRECT Answers
Definition of HFE - CORRECT ANSWER - Ergonomics (or human factors) is the
scientific discipline concerned with the
understanding of interactions among humans and other elements of a system,
and the profession that applies theory, principles, data and methods to design in
order to optimize human well-being and overall system performance.
What are the goals of HFE? - CORRECT ANSWER - Improve performance, safety and
satisfaction
Error - CORRECT ANSWER - Any deviation from "appropriate" behavior that can lead to
undesirable outcomes
Slip - CORRECT ANSWER - Unintended action. Action based and memory lapse.
Mistake - CORRECT ANSWER - A wrong goal/plan is established and subsequent actions
are inappropriate. Rule and knowledge based. Memory lapse.
What is the design cycle? - CORRECT ANSWER - Understand, Create, Evaluate
Who is the father of "science of management" - CORRECT ANSWER - Fred Taylor
Human Factors Design Interventions - CORRECT ANSWER - Task design, equipment
design, environment design,
training, selection, team and organization design.
Product Design Phases - CORRECT ANSWER - 1. Front-end analysis
, 2. Prototyping
3. Technical Design
4. Evaluation
5. Final test
Vee Process - CORRECT ANSWER - 1. Large and high risk system such as aircraft
2. Methodological Implementation
3. Needs comprehensive analysis as it will be time consuming
4. Example: task analysis
Plan-Do-Check-Act Cycle - CORRECT ANSWER - 1. Workplace efficiency and
production quality
2. Incremental improvement
Scrum process - CORRECT ANSWER - 1. Consumer software products
2. Fast iteration
3. Needs rapid insight as it is less accurate
4. Example: Observation, internet based survey
Front-end analysis - CORRECT ANSWER - 1. Understand the users, their needs and the
demand of the work situation
2. Differ in timeline but should match the development timeline and priorities of the project
3. Part of "understand" in design process
Reactive Data collection - CORRECT ANSWER - After the event
Example: 5 whys
Proactive data collection - CORRECT ANSWER - Before the event
CORRECT Answers
Definition of HFE - CORRECT ANSWER - Ergonomics (or human factors) is the
scientific discipline concerned with the
understanding of interactions among humans and other elements of a system,
and the profession that applies theory, principles, data and methods to design in
order to optimize human well-being and overall system performance.
What are the goals of HFE? - CORRECT ANSWER - Improve performance, safety and
satisfaction
Error - CORRECT ANSWER - Any deviation from "appropriate" behavior that can lead to
undesirable outcomes
Slip - CORRECT ANSWER - Unintended action. Action based and memory lapse.
Mistake - CORRECT ANSWER - A wrong goal/plan is established and subsequent actions
are inappropriate. Rule and knowledge based. Memory lapse.
What is the design cycle? - CORRECT ANSWER - Understand, Create, Evaluate
Who is the father of "science of management" - CORRECT ANSWER - Fred Taylor
Human Factors Design Interventions - CORRECT ANSWER - Task design, equipment
design, environment design,
training, selection, team and organization design.
Product Design Phases - CORRECT ANSWER - 1. Front-end analysis
, 2. Prototyping
3. Technical Design
4. Evaluation
5. Final test
Vee Process - CORRECT ANSWER - 1. Large and high risk system such as aircraft
2. Methodological Implementation
3. Needs comprehensive analysis as it will be time consuming
4. Example: task analysis
Plan-Do-Check-Act Cycle - CORRECT ANSWER - 1. Workplace efficiency and
production quality
2. Incremental improvement
Scrum process - CORRECT ANSWER - 1. Consumer software products
2. Fast iteration
3. Needs rapid insight as it is less accurate
4. Example: Observation, internet based survey
Front-end analysis - CORRECT ANSWER - 1. Understand the users, their needs and the
demand of the work situation
2. Differ in timeline but should match the development timeline and priorities of the project
3. Part of "understand" in design process
Reactive Data collection - CORRECT ANSWER - After the event
Example: 5 whys
Proactive data collection - CORRECT ANSWER - Before the event
