Questions And 100% Correct Answers.
Questions for Management - Answer Microsoft Word Doc
Course Objectives - Answer 1. Structured Approach to Assessing Management
2. Management Attitudes
3. Assessing Strategy & Business Plan
4. Assessing Track Record
Course 1 Objectives - Answer 1. Why Assess Management
2. Why Use a Scorecard
3. Multi Criteria Analysis
4. How & Where to Find Quantitative and Qualitative Data
Why Should We Assess Management? - Answer -We have a tendency to focus on financial
issues rather than management issues
-Businesses often fail as a result of management weaknesses, compared to any other single
factor
-Management competence is a key driver of business results
-We can't just judge a business purely from financial management, the leadership team has to
execute the plan
Why Use a Scorecard? - Answer -Business performance should be measured from the
perspective of strategy implementation, in addition to financial results
-Organizations need a balanced set of financial and non-financial performance measures and
targets
-A balanced set of performance measures will ensure that the entire organization participates in
strategy implementation and should include:
Building Thing - Answer -Performance measured from perspective of strategy implementation
-Financial Strategy Management Customer Financial and non-financial performance measures
and targets
, Customers
Strategy
Management
Customers - Answer • Reviews
• Net Promoter Score (NPS)
• News and media articles
Financial - Answer • Sales growth
• Operating margin
• EPS
• ROCE/RONA
Strategy - Answer • Detailed roadmap
• PEST analysis
• Performance levels
• Employee satisfaction
Management - Answer • Planning
• Growth
• Risk
• Ownership
Assessing Management Framework
Structured Approach -> Multi-Criteria Analysis - Answer Attitudes / Character
Strategy (Look Forward)
Track Record (Look Back)
Attitudes / Character - Answer • Planning
• Risk
• Growth