FSM Final Exam Questions || with Confirmed Answers.
The term, efficiency, means correct answers Achieving outcomes with minimum inputs
Which of the following are considered DECISIONAL roles of managers by Mintzberg? correct
answers Disturbance handler and negotiator
Which of the following activities would be considered part of the INTERPERSONAL role of a
manager? correct answers Hiring and training staff
Technical skill correct answers Is most important at the start of one's management career
The management function of planning correct answers Involved determining in advance what
should happen
Policies are important in organizations because they correct answers Provide a general guide for
organizational behavior
"Span of management" refers to correct answers The number of people one manager can
effectively manage
Line and staff positions differ in that correct answers Line positions have supervisory
responsibility; staff positions have advisory responsibility
Standards are important in the control process because they correct answers Define the
dimensions for what is expected to happen
A group of people working together in some form of coordinated effort to attain objectives is
termed correct answers An organization
"Corporate culture" is defined as correct answers Shared philosophies, values, assumptions, and
norms
The scalar principle means that correct answers A clear and unspoken line of authority extends
from top to bottom position in an organization
Factors affecting the span of management include all of the following EXCEPT correct answers
Authority of the manager
____ departmentalization occurs when organization until are defined by the nature of the work
being preformed correct answers Functional
The authority that is based on manager's expertise is termed correct answers Authority of
competence
, _______ specify action by stating what must or must not be done in an organization correct
answers Policies
Making decision based on generally held beliefs about proper corporate behavior is termed an
organization's ______ responsibility correct answers Ethical
Being unable to recognize differences in people from different cultures and countries is termed a
correct answers Parochial attitude
NAFTA is common market, free trade agreement between which countries? correct answers
Uniter States, Mexico, Canada
The division of labor that involves bringing together experts from different departments to work
on a project is termed correct answers Matrix
Which of the following would likely result in a narrower span of management? correct answers
Having complex work that needs to be done
Motivation could be described as correct answers An inner force that activates or moves a person
The highest level of needs on Maslow's hierarchy of needs is termed correct answers Self-
actualization
When the baker blames the oven for the poor bakery product when, in fact, recipe procedures
were not followed, the baker is using which defense mechanism? correct answers Rationalization
According to Maslow's need theory, which of the following needs would not be addressed first?
correct answers Self-actualization
McClelland proposed which of the following motivation theories? correct answers Achievement-
power-affiliation
In the two-factor theory, the hygiene (or maintenance) factors correct answers Are related to the
content of the job
The motivation theory that is based on the belief that people act to increase pleasure and decrease
displeasure is correct answers Two-factor (maintenance and motivational)
Reinforcement theory emphasizes correct answers How the consequences of past action
influence future actions
According to the expectancy theory, a high level of motivation requires correct answers High
expectancy and high valence
_____ is the process of influencing the activities of employees toward goal achievement correct
answers Leadership
The term, efficiency, means correct answers Achieving outcomes with minimum inputs
Which of the following are considered DECISIONAL roles of managers by Mintzberg? correct
answers Disturbance handler and negotiator
Which of the following activities would be considered part of the INTERPERSONAL role of a
manager? correct answers Hiring and training staff
Technical skill correct answers Is most important at the start of one's management career
The management function of planning correct answers Involved determining in advance what
should happen
Policies are important in organizations because they correct answers Provide a general guide for
organizational behavior
"Span of management" refers to correct answers The number of people one manager can
effectively manage
Line and staff positions differ in that correct answers Line positions have supervisory
responsibility; staff positions have advisory responsibility
Standards are important in the control process because they correct answers Define the
dimensions for what is expected to happen
A group of people working together in some form of coordinated effort to attain objectives is
termed correct answers An organization
"Corporate culture" is defined as correct answers Shared philosophies, values, assumptions, and
norms
The scalar principle means that correct answers A clear and unspoken line of authority extends
from top to bottom position in an organization
Factors affecting the span of management include all of the following EXCEPT correct answers
Authority of the manager
____ departmentalization occurs when organization until are defined by the nature of the work
being preformed correct answers Functional
The authority that is based on manager's expertise is termed correct answers Authority of
competence
, _______ specify action by stating what must or must not be done in an organization correct
answers Policies
Making decision based on generally held beliefs about proper corporate behavior is termed an
organization's ______ responsibility correct answers Ethical
Being unable to recognize differences in people from different cultures and countries is termed a
correct answers Parochial attitude
NAFTA is common market, free trade agreement between which countries? correct answers
Uniter States, Mexico, Canada
The division of labor that involves bringing together experts from different departments to work
on a project is termed correct answers Matrix
Which of the following would likely result in a narrower span of management? correct answers
Having complex work that needs to be done
Motivation could be described as correct answers An inner force that activates or moves a person
The highest level of needs on Maslow's hierarchy of needs is termed correct answers Self-
actualization
When the baker blames the oven for the poor bakery product when, in fact, recipe procedures
were not followed, the baker is using which defense mechanism? correct answers Rationalization
According to Maslow's need theory, which of the following needs would not be addressed first?
correct answers Self-actualization
McClelland proposed which of the following motivation theories? correct answers Achievement-
power-affiliation
In the two-factor theory, the hygiene (or maintenance) factors correct answers Are related to the
content of the job
The motivation theory that is based on the belief that people act to increase pleasure and decrease
displeasure is correct answers Two-factor (maintenance and motivational)
Reinforcement theory emphasizes correct answers How the consequences of past action
influence future actions
According to the expectancy theory, a high level of motivation requires correct answers High
expectancy and high valence
_____ is the process of influencing the activities of employees toward goal achievement correct
answers Leadership
