SOLUTIONS!!
system correct answers a set of two or interrelated components that interact to achieve a goal
goal conflict correct answers occurs when a subsystem is inconsistent with the goals of a
system as a whole
goal congruence correct answers occurs when a subsystem achieves its goals while
contributing to the organization's overall goal
data correct answers facts that are collected, recorded, stored, and processed by an
information system
information correct answers data that have been organized and processed to provide meaning
and improve the decision-making process
information overload correct answers occurs when the limits of information the human mind
can absorb and process are passed, resulting in a decline in decision-making quality and an
increase in the cost of providing that information
information technology (IT) correct answers used to help decision makers more effectively
filter and condense information
value of information correct answers the benefit produced by the information minus the cost
of producing it
benefits of information correct answers reduced uncertainty, improved decisions, and
improved ability to plan and schedule activities
costs of information correct answers the time and resources spent to produce and distribute
the information
characteristics of useful information correct answers relevant, reliable, complete, timely,
understandable, verifiable, and accessible
relevant correct answers reduces uncertainty, improves decision making, or confirms or
corrects prior expectations
reliable correct answers free from error or bias; accurately represents organization events or
activities
complete correct answers does not omit important aspects of the events or activities it
measures
timely correct answers provided in time for decision makers to make decisions
understandable correct answers presented in a useful and intelligible format