Veterinary Assistant NAVTA Test Prep
Vocabulary Questions and Answers
How many times should you let the phone ring when you are working at the reception desk?
2
If a client is being pushy, what should you do to help them? Empathize and direct the
conversation to helping the animal
Who is the most important person in a vet clinic? The client
What information must you get from your caller as soon as they introduce themselves?
Phone number
What is the chief complaint? The problem, as described by the client
Which members of the veterinary team must have excellent communication skills?
Everyone in a vet clinic
,Which members of the veterinary team will communicate with clients? Everyone
You have a client wanting to check out and the phone is ringing. What should you do?
Pause your conversation)politely) and determine if the caller has an emergency
You wrote an entry into the wrong record. What should you do? Put one line thru the
mistake, date and initial
You just accidentally gave the wrong medicine to a patient. What do you do? Tell your
supervisor immediately
You need to take a radiograph of an animal's thorax. What is the thorax? chest
If you are measuring for a VD radiograph of the abdomen, where do you measure?
Widest point of the belly- from belly button to spine
, For your VD radiograph of the abdomen, are you measuring in centimeters or inches?
centimeters
What is in the PPE for radiology that repels the radiation beams? Lead
When you take a radiograph, you need to wear your dosimeter __________________.
Outside your gown at thyroid level
To take a VD radiograph, the animal is laying_____________________. On it's back, belly
up
When you develop a radiography manually, to speed up the process you need to
_____________ the temperature of the chemicals. Increase
The _____________________ is the power of the radiograph beam. If this is too high, your
picture will be too dark. KVP
Vocabulary Questions and Answers
How many times should you let the phone ring when you are working at the reception desk?
2
If a client is being pushy, what should you do to help them? Empathize and direct the
conversation to helping the animal
Who is the most important person in a vet clinic? The client
What information must you get from your caller as soon as they introduce themselves?
Phone number
What is the chief complaint? The problem, as described by the client
Which members of the veterinary team must have excellent communication skills?
Everyone in a vet clinic
,Which members of the veterinary team will communicate with clients? Everyone
You have a client wanting to check out and the phone is ringing. What should you do?
Pause your conversation)politely) and determine if the caller has an emergency
You wrote an entry into the wrong record. What should you do? Put one line thru the
mistake, date and initial
You just accidentally gave the wrong medicine to a patient. What do you do? Tell your
supervisor immediately
You need to take a radiograph of an animal's thorax. What is the thorax? chest
If you are measuring for a VD radiograph of the abdomen, where do you measure?
Widest point of the belly- from belly button to spine
, For your VD radiograph of the abdomen, are you measuring in centimeters or inches?
centimeters
What is in the PPE for radiology that repels the radiation beams? Lead
When you take a radiograph, you need to wear your dosimeter __________________.
Outside your gown at thyroid level
To take a VD radiograph, the animal is laying_____________________. On it's back, belly
up
When you develop a radiography manually, to speed up the process you need to
_____________ the temperature of the chemicals. Increase
The _____________________ is the power of the radiograph beam. If this is too high, your
picture will be too dark. KVP
