USPS SSA Exam 2021 Questions and
Answers Verified by Experts
Extra Services (11) Certificate of Mailing
Certified Mail
Collect on Delivery (COD)
Restricted Delivery
Tracking
Insurance
Registered Mail
Return Receipt
Signature Confirmation
Return Receipt for Merchandise
Special Handling
Certificate of Mailing This Extra Service provides proof of the date that mail was
presented to the Postal Service for mailing.
Does not provide tracking or proof of delivery.
,Restricted Delivery This Extra Service ensures that mail is delivered only to a specific
addressee or the addressee's authorized agent.
Tracking This service provides customers with updates on the status of their shipment as
it travels to its destination.
Shows date, zip code, and time the article was delivered.
Automatically included with many shipping services.
Insured Mail This Extra Service provides indemnity coverage for merchandise if the item
is damaged or lost while in possession of the Postal Service.
Maximum indemnity amount is $5,000 (exceptions).
Return Receipt This Extra Service provides evidence of delivery (to whom the mail was
delivered and date of delivery) and information about the recipient's actual delivery address.
Signature Confirmation This Extra Service provides customers with an added level of
security by requiring a signature from the person who accepts the package.
,Return Receipt for Merchandise This Extra Service provides the mailer with a mailing
receipt and return receipt when returning merchandise to a company.
Special Handling This Extra Service provides preferential handling, to the extent
practicable, in dispatch and transportation but NOT preferential delivery.
The three postage payment methods Stamps
Postage Meters
Permit Imprint
Forever Stamps Stamps that are non-denominational and are generally used for First
Class Mail. They are always equal in value to the current one-ounce price.
Semi-Postal Stamps These stamps are used as fundraisers for things like breast cancer
research, Save Vanishing Species, Alzheimer's, and PTSD.
Philately This is the study of stamps and postal materials.
, Permit Imprint This is a form of postage that is paid for at the time of mailing from a pre-
established advance deposit account.
PO Box Service This service is provided as a convenience for customers who wish to
pick up their mail at the post office from secure, locked boxes requiring a key or combination.
The number of different PO Box sizes There are five different options; although not all
are available at each Post Office.
PO Box Process: 1st Day of the Month On this day of the month, we give PO Box
customers a Notice 32 to let them know their PO Box rent is due at the end of the month.
PO Box Process: 20th Day of the Month On this day of the month, we give PO Box
customers a reminder letter/2nd Notice to let them know their PO Box rent is due at the end of
the month.
PO Box Process: Last Day of the Month This is the day of the month that a PO Box
customer's rent is due.
Answers Verified by Experts
Extra Services (11) Certificate of Mailing
Certified Mail
Collect on Delivery (COD)
Restricted Delivery
Tracking
Insurance
Registered Mail
Return Receipt
Signature Confirmation
Return Receipt for Merchandise
Special Handling
Certificate of Mailing This Extra Service provides proof of the date that mail was
presented to the Postal Service for mailing.
Does not provide tracking or proof of delivery.
,Restricted Delivery This Extra Service ensures that mail is delivered only to a specific
addressee or the addressee's authorized agent.
Tracking This service provides customers with updates on the status of their shipment as
it travels to its destination.
Shows date, zip code, and time the article was delivered.
Automatically included with many shipping services.
Insured Mail This Extra Service provides indemnity coverage for merchandise if the item
is damaged or lost while in possession of the Postal Service.
Maximum indemnity amount is $5,000 (exceptions).
Return Receipt This Extra Service provides evidence of delivery (to whom the mail was
delivered and date of delivery) and information about the recipient's actual delivery address.
Signature Confirmation This Extra Service provides customers with an added level of
security by requiring a signature from the person who accepts the package.
,Return Receipt for Merchandise This Extra Service provides the mailer with a mailing
receipt and return receipt when returning merchandise to a company.
Special Handling This Extra Service provides preferential handling, to the extent
practicable, in dispatch and transportation but NOT preferential delivery.
The three postage payment methods Stamps
Postage Meters
Permit Imprint
Forever Stamps Stamps that are non-denominational and are generally used for First
Class Mail. They are always equal in value to the current one-ounce price.
Semi-Postal Stamps These stamps are used as fundraisers for things like breast cancer
research, Save Vanishing Species, Alzheimer's, and PTSD.
Philately This is the study of stamps and postal materials.
, Permit Imprint This is a form of postage that is paid for at the time of mailing from a pre-
established advance deposit account.
PO Box Service This service is provided as a convenience for customers who wish to
pick up their mail at the post office from secure, locked boxes requiring a key or combination.
The number of different PO Box sizes There are five different options; although not all
are available at each Post Office.
PO Box Process: 1st Day of the Month On this day of the month, we give PO Box
customers a Notice 32 to let them know their PO Box rent is due at the end of the month.
PO Box Process: 20th Day of the Month On this day of the month, we give PO Box
customers a reminder letter/2nd Notice to let them know their PO Box rent is due at the end of
the month.
PO Box Process: Last Day of the Month This is the day of the month that a PO Box
customer's rent is due.
