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SSI ITC FINAL EXAM QUESTIONS AND
ANSWERS [LATEST UPDATED VERSION]
What is one way that you can connect continuing education to your customer's
needs?
A. Register them for as many programs as possible
B. Identify programs that will enhance their personal goals
C. Emphasize that they should become a dive professional
D. Find programs that requires them to buy new equipment - ANS - B. Identify
programs that will enhance their personal goals
Why would a customer decide to travel with your dive center?
A. They want an easy travel experience with a business they are already familiar
with
B. They don't have any other options
C. They want you to sell them additional equipment and training
D. They don't know where else to find travel information - ANS - A. They want an
easy travel experience with a business they are already familiar with
What is the primary purpose of the Retention phase of the Customer Loyalty
Cycle?
A. To focus on attracting new customers to the dive center
B. To keep your customers in the dive center as long as possible
C. To keep your customers actively diving and engaged with your dive center
D. To get as many sales as possible before a customer stops diving - ANS - C. To
keep your customers actively diving and engaged with your dive center
People continue to dive because:
A. They enjoy spending their money on expensive hobbies
B. They have no other alternatives
C. All answers are correct
D. They have personal goals, enjoy dive traveling, or seek recognition - ANS - D.
They have personal goals, enjoy dive traveling, or seek recognition
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How can you support a diver who is looking for new travel opportunities?
A. Recommend trips that meet their goals and budget
B. Recommend trips that will require the diver to purchase new equipment
C. Only recommend trips that have the highest profit margin for the dive center
D. Recommend trips that require the diver to take additional training - ANS - A.
Recommend trips that meet their goals and budget
Pool/confined water sessions are:
A. Only required for Junior Advanced Adventurer students
B. Required before all Adventure Dives
C. Recommended, but not required
D. Required before any Dedicated Equipment Specialty Adventure Dive - ANS - D.
Required before any Dedicated Equipment Specialty Adventure Dive
After completing the Adventure Dives, you should always:
A. Administer the Advanced Adventurer final exam
B. All answers are correct
C. Conduct a post-dive debriefing
D. Issue the Advanced Open Water Diver recognition card - ANS - C. Conduct a
post-dive debriefing
How does a diver upgrade to a specialty certification after completing the
associated Adventure Dive?
A. Complete the specialty program and at least two open water training dives
B. Only complete at least one additional open water training dive
C. Complete the specialty program and at least one additional in-water dive (as
required by standards)
D. Nothing, the specialty certification is issued with the Advanced Adventurer
certification - ANS - C. Complete the specialty program and at least one
additional in-water dive (as required by standards)
What is the purpose of the Enriched Air Nitrox program?
A. To certify students to dive with a stage cylinder blend up to 50% oxygen
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B. To certify students to dive with nitrox blends up to 40% oxygen
C. To certify students to dive with nitrox blends up to 60% oxygen
D. To certify students to dive with nitrox blends up to 40% nitrogen - ANS - B. To
certify students to dive with nitrox blends up to 40% oxygen
Enriched Air Nitrox certification allows a student to _____ compared to
equivalent air depths.
A. Reduce their surface intervals, and increase bottom times
B. Reduce their surface intervals, and increase maximum depths
C. Reduce surface intervals, increase bottom times, and increase depths
D. Increase surface intervals, and increase bottom times - ANS - A. Reduce their
surface intervals, and increase bottom times
Students with the Enriched Air Nitrox certification should use a dive computer to:
A. Increase maximum depth limits
B. All answers are correct
C. Safely exceed no-decompression limits
D. Maximize the benefits of their training - ANS - D. Maximize the benefits of
their training
Which of the following is a benefit for professionals who teach Enriched Air
Nitrox?
A. It decreases the earning and marketing opportunities for the dive professional
B. It is a prerequisite for Extended Range Nitrox Diving
C. It certifies the instructor to teach Extended Range Nitrox Diving
D. There is no benefit to teaching Enriched Air Nitrox - ANS - B. It is a prerequisite
for Extended Range Nitrox Diving
You can issue the Enriched Air Nitrox certification card only after the student
completes:
A. All required academic sessions and at least two in-water training dives
B. All required academic sessions, the practical application sessions, and at least
one open water training dive
C. All required academic sessions, and at least two pool/confined water sessions
D. All required academic sessions, the final exam, and the practical application
sessions - ANS - D. All required academic sessions, the final exam, and the
practical application sessions
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Which of the following programs can only be taught by an Open Water Instructor
with the applicable specialty instructor certification?
A. Marine Ecology
B. Boat Diving
C. Dry Suit Diving
D. All answers are correct - ANS - C. Dry Suit Diving
Which of the following instructor certifications can only be earned by an Open
Water Instructor?
A. Boat Diving Instructor
B. Shark Ecology Instructor
C. Science of Diving Instructor
D. Ice Diving Instructor - ANS - D. Ice Diving Instructor
Dedicated Equipment Specialties:
A. Require at least two pool/confined water sessions
B. Require at least four open water training dives
C. Can be taught by an Assistant Instructor or higher
D. Have a required pool/confined water session - ANS - D. Have a required
pool/confined water session
Why must a Dedicated Equipment Specialty be taught by an Open Water
Instructor with the Specialty Instructor certification?
A. SSI does not want Assistant Instructors to teach everything
B. They can be taught by any SSI Dive Professional
C. These programs have reduced risk levels and more complex equipment
requirements
D. These programs have higher risk levels and more complex equipment
requirements - ANS - D. These programs have higher risk levels and more
complex equipment requirements
To ensure student safety during training:
A. Eliminate the open water training dives
B. Have your students show each other how to complete the skill demonstration
C. Only practice non-emergency skills
SSI ITC FINAL EXAM QUESTIONS AND
ANSWERS [LATEST UPDATED VERSION]
What is one way that you can connect continuing education to your customer's
needs?
A. Register them for as many programs as possible
B. Identify programs that will enhance their personal goals
C. Emphasize that they should become a dive professional
D. Find programs that requires them to buy new equipment - ANS - B. Identify
programs that will enhance their personal goals
Why would a customer decide to travel with your dive center?
A. They want an easy travel experience with a business they are already familiar
with
B. They don't have any other options
C. They want you to sell them additional equipment and training
D. They don't know where else to find travel information - ANS - A. They want an
easy travel experience with a business they are already familiar with
What is the primary purpose of the Retention phase of the Customer Loyalty
Cycle?
A. To focus on attracting new customers to the dive center
B. To keep your customers in the dive center as long as possible
C. To keep your customers actively diving and engaged with your dive center
D. To get as many sales as possible before a customer stops diving - ANS - C. To
keep your customers actively diving and engaged with your dive center
People continue to dive because:
A. They enjoy spending their money on expensive hobbies
B. They have no other alternatives
C. All answers are correct
D. They have personal goals, enjoy dive traveling, or seek recognition - ANS - D.
They have personal goals, enjoy dive traveling, or seek recognition
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How can you support a diver who is looking for new travel opportunities?
A. Recommend trips that meet their goals and budget
B. Recommend trips that will require the diver to purchase new equipment
C. Only recommend trips that have the highest profit margin for the dive center
D. Recommend trips that require the diver to take additional training - ANS - A.
Recommend trips that meet their goals and budget
Pool/confined water sessions are:
A. Only required for Junior Advanced Adventurer students
B. Required before all Adventure Dives
C. Recommended, but not required
D. Required before any Dedicated Equipment Specialty Adventure Dive - ANS - D.
Required before any Dedicated Equipment Specialty Adventure Dive
After completing the Adventure Dives, you should always:
A. Administer the Advanced Adventurer final exam
B. All answers are correct
C. Conduct a post-dive debriefing
D. Issue the Advanced Open Water Diver recognition card - ANS - C. Conduct a
post-dive debriefing
How does a diver upgrade to a specialty certification after completing the
associated Adventure Dive?
A. Complete the specialty program and at least two open water training dives
B. Only complete at least one additional open water training dive
C. Complete the specialty program and at least one additional in-water dive (as
required by standards)
D. Nothing, the specialty certification is issued with the Advanced Adventurer
certification - ANS - C. Complete the specialty program and at least one
additional in-water dive (as required by standards)
What is the purpose of the Enriched Air Nitrox program?
A. To certify students to dive with a stage cylinder blend up to 50% oxygen
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B. To certify students to dive with nitrox blends up to 40% oxygen
C. To certify students to dive with nitrox blends up to 60% oxygen
D. To certify students to dive with nitrox blends up to 40% nitrogen - ANS - B. To
certify students to dive with nitrox blends up to 40% oxygen
Enriched Air Nitrox certification allows a student to _____ compared to
equivalent air depths.
A. Reduce their surface intervals, and increase bottom times
B. Reduce their surface intervals, and increase maximum depths
C. Reduce surface intervals, increase bottom times, and increase depths
D. Increase surface intervals, and increase bottom times - ANS - A. Reduce their
surface intervals, and increase bottom times
Students with the Enriched Air Nitrox certification should use a dive computer to:
A. Increase maximum depth limits
B. All answers are correct
C. Safely exceed no-decompression limits
D. Maximize the benefits of their training - ANS - D. Maximize the benefits of
their training
Which of the following is a benefit for professionals who teach Enriched Air
Nitrox?
A. It decreases the earning and marketing opportunities for the dive professional
B. It is a prerequisite for Extended Range Nitrox Diving
C. It certifies the instructor to teach Extended Range Nitrox Diving
D. There is no benefit to teaching Enriched Air Nitrox - ANS - B. It is a prerequisite
for Extended Range Nitrox Diving
You can issue the Enriched Air Nitrox certification card only after the student
completes:
A. All required academic sessions and at least two in-water training dives
B. All required academic sessions, the practical application sessions, and at least
one open water training dive
C. All required academic sessions, and at least two pool/confined water sessions
D. All required academic sessions, the final exam, and the practical application
sessions - ANS - D. All required academic sessions, the final exam, and the
practical application sessions
, 4|Page
Which of the following programs can only be taught by an Open Water Instructor
with the applicable specialty instructor certification?
A. Marine Ecology
B. Boat Diving
C. Dry Suit Diving
D. All answers are correct - ANS - C. Dry Suit Diving
Which of the following instructor certifications can only be earned by an Open
Water Instructor?
A. Boat Diving Instructor
B. Shark Ecology Instructor
C. Science of Diving Instructor
D. Ice Diving Instructor - ANS - D. Ice Diving Instructor
Dedicated Equipment Specialties:
A. Require at least two pool/confined water sessions
B. Require at least four open water training dives
C. Can be taught by an Assistant Instructor or higher
D. Have a required pool/confined water session - ANS - D. Have a required
pool/confined water session
Why must a Dedicated Equipment Specialty be taught by an Open Water
Instructor with the Specialty Instructor certification?
A. SSI does not want Assistant Instructors to teach everything
B. They can be taught by any SSI Dive Professional
C. These programs have reduced risk levels and more complex equipment
requirements
D. These programs have higher risk levels and more complex equipment
requirements - ANS - D. These programs have higher risk levels and more
complex equipment requirements
To ensure student safety during training:
A. Eliminate the open water training dives
B. Have your students show each other how to complete the skill demonstration
C. Only practice non-emergency skills
