Salesforce Admin Certification Exam Practice Questions and answers Updated RATED A+ LATEST EDITION

Salesforce Admin Certification Exam Practice
Questions and answers Updated RATED A+
LATEST EDITION

1. When working on opportunities, sales representatives at
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Universal Containers need to understand how their peers have successfully managed other
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opportunities with comparable products, competing against the same competitors. Which
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feature should a system administrator use to facilitate them? Choose 2 answers
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A. Big deal alerts
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B. Chatter groups
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C. Similar opportunities
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D. Opportunity update reminders - Correct Answers B. Chatter groups
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C. Similar
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opportunities



II! 2 .A system administrator has created a formula field on a lead object to calculate a number. How
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II! can the numerical value be mapped to the account record upon lead conversion?
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A. The lead formula field value can be mapped to a number field on the account record
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B. The lead formula field value can be mapped to a roll-up summary field on the account record
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C. The lead formula field value can be mapped to a formula field on the account record
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D. The lead formula field value can be mapped to a standard field on the account record - Correct
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Answers A. The lead formula field value can be mapped to a number field on the account record
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II! 3. Which field type can be used as an external ID?
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,Choose 3: II!




A. Text field
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B. Email field
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C. URL field
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D. Number field
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E. Formula field - Correct Answers A. Text field
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B. Email field
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D. Number field
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For each object that can have custom fields you can set up to three custom text, number, or email
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fields as external IDs. An external ID field contains record identifiers from a system outside of
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Salesforce
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Source: https://help.salesforce.com/apex/HTViewHelpDoc?
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id=custom_field_attributes.htm&language=en



II! 4. Which schedule type can be defined for a product? Choose 2:
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A. Revenue
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B. Production
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C. Quantity
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D. Forecast - Correct Answers A. Revenue
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C. Quantity
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II! 5. Which user is listed in the case history related list for case changes made for assignment and
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II! escalation rules? II!

,A. The owner of the case when the rule was triggered
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B. The default case owner specified in the assignment or escalation rule
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C. The user who created the assignment or escalation rule
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D. The automated case user specified in the support settings - Correct Answers D. The
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automated case user specified in the support settings
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II! 6. What can be transferred from one user to another user during a mass transfer of account
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II! records?

Choose 3 answers: II! II!




A. Open activities
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B. Closed activities
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C. Open cases
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D. Related custom object records
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E. Closed cases - Correct Answers A. Open Activities
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C. Open Cases
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E. Closed Cases
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II! 7. A sales user at Universal Containers has updated the opportunity stage for an opportunity in
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What may be updated as a result of the status change?
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Choose 2 answers II! II!




A. Sales quota
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B. Amount rating
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, C. Forecast category
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D. Probability - Correct Answers C. Forecast Category
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II! 8. What task can a delegated administrator perform?
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Choose 3 answers: II! II!




A. Manage users within specified roles
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B. Create new user profiles
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C. Reset passwords for all users
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D. Log in as a user who has granted login access
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E. Manage specified custom objects - Correct Answers A. Manage users within specified roles
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D. Log in as a user who has granted login access
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E. Manage specified custom objects
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II! 9. Which data can be highlighted in a report using
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conditional highlighting? II!




Choose 3 answers: II! II!




A. Grand totals
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B. Summarized totals
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C. Data fields
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E. Grouped by field names
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F. Summary formula - Correct Answers A. Grand Totals
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B. Summarized totals
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C. Data fields
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