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Exam (elaborations)

Crcr Test Review.

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3 pages
2024/2025 Written for academic year
Institution HFMA CRCR
Course HFMA CRCR
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Exam of 3 pages for the course HFMA CRCR at HFMA CRCR (CRCR TEST REVIEW.)

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CRCR TEST REVIEW




Important8revenue8cycle8activities8in8the8pre-service8stage8include;8-8answer--
Obtaining8or8updating8patient8and8guarantor8information

In8the8pre-
service8stage,8the8cost8of8the8scheduled8service8is8identified8and8the8patient's8health8pla
n8and8benefits8are8used8to8calculate;8-8answer--
The8amount8the8patient8may8be8expected8to8pay8after8insurance.

Demographic8and8health8plan8edit8failures8are8identified8and8resolved8within8the8Patient8
Access8area.8Census8activity8is8processed,8Discharges8are8completed8and8correctly8cod
ed.8These8activities8are8considered8-8answer--Point-of-service8revenue8cycle8activities.

HFMA8best8practices8call8for8patient8financial8discussions8to8be8reinforced;8-8answer--
With8a8written8statement8of8the8conversation

HFMA's8patient8financial8communications8best8practices8specify8that8patients8should8be8
told8about8the8types8of8services8provided8and;8-8answer--
Who8participates8in8providing8the8service,8e.g.8surgeons,8radiologists,8etc.

The8process8of8evaluating8compliance8with8financial8assistance8policies8involves;8-
8answer--

The8annual8observation,8monitoring,8and8tracking8of8results8for8all8best8practices.

The8account8resolution8clock8begins8when8-8answer--
The8first8statement8is8sent8to8the8patient

The8soft8cost8of8a8dissatisfied8customer8is8-8answer--
The8customer8passing8on8information8about8their8negative8experience8to8potential8patien
ts8or8through8social8media8channels

The8hard8cost8of8a8dissatisfied8customer8is8-8answer--loss8of8future8revenue

When8there8is8a8request8for8service,8scheduling8staff8must8first8-8answer--
Confirm8the8patients8key8identification8information

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