MBA 704 - Kungu - Week 1 - Chapters 1 & 2 Exam Questions and Answers

MBA 704 - Kungu - Week 1 - Chapters 1 &
2
T/F: The major challenge and critical competitive advantage for any organization is
the human resource of that company. - Answer-True

T/F: Casey a relationship manager in a bank creates value for her organization
through her networks, connections, and friends. These values can be referred to as
"positive psychological capital." - Answer-False

T/F: Roger, a sales manager for Heust Pvt. Ltd., is impressed with his new sales
executive, Tim. According to Roger, Tim is optimistic, can perform well under
pressure, and is very confident about what he does. These qualities can be referred
to as "positive psychological capital." - Answer-True

T/F: The problems with human organizations and the solutions over the ages have
undergone drastic changes compared to their emphasis and surrounding
environmental context - Answer-False

T/F: A paradigm establishes only written rules. - Answer-False

T/F: Paradigm shift' refers to the situation in which those in the existing paradigm
may not even see the changes that are occurring, and therefore, cannot analyze the
changes. - Answer-True

T/F: Reasons for considerable resistance to change and difficulty to move from the
old management paradigm to the new can be explained by the "paradigm effect." -
Answer-True

T/F: The fact that today's managers are competent in their functional specialization is
sufficient to reiterate that most of them paid close attention to the conceptual and
human dimensions of their jobs. - Answer-False

T/F: According to Theory X, if employees were kept happy, they would become high
performers. - Answer-True

T/F: Theory X is the natural choice for most organizations in today's environment. -
Answer-False

T/F: Most of the practicing managers and their organization's cultures believe, fully
implement, and consistently adhere to a full-fledged HPWPs approach to
management. - Answer-False

T/F: The movement to not only recognize, but also do something about the
"Knowing/Doing Gap" is the movement towards evidence based management. -
Answer-True

,T/F: Most of the "new management practices" are essentially a readapted version of
existing "old management truths." - Answer-True

T/F: The Hawthorne studies were more a result of planned study than a
serendipitous discovery. - Answer-False

T/F: The Hawthorne effect postulates that the increase in productivity can be
attributed to the special attention received by the participants. - Answer-True

T/F: Behavioral science is almost as old as the physical and biological sciences. -
Answer-False

T/F: According to meta analysis, if one study shows that a management technique
doesn't work and another study shows that it does, an average of those results is the
best estimate of how well that management practice works (or doesn't work). -
Answer-True

T/F: The experimental design of research used in organizational behavior is largely
borrowed from sociology. - Answer-False

T/F: The primary aim of any research design, establishing a cause and effect
relationship, is accomplished through the experimental design. - Answer-True

T/F: Laboratory studies tend to have better external validity than field studies. -
Answer-False

T/F: According to Edward Tolman, behavior is reactive, and is directed towards
situations. - Answer-False

T/F: The social cognitive process can be a unifying theoretical framework for both
cognition and behaviorism. - Answer-True

T/F: The behavioristic approach posits that cognitive processes such as thinking,
expectancies, and perception exist and are essential to predict and control or
manage behavior. - Answer-False

T/F: The behavioristic approach has been labeled as being mentalistic, while the
cognitive approach has been labeled deterministic. - Answer-False

T/F: Personality characteristics such as conscientiousness can serve as an example
for organizational participants. - Answer-True

Which of the following is NOT an important environmental or contextual dimension
for organizational behavior?

A. Leadership
B. Globalization
C. Ethics
D. Diversity - Answer-A. Leadership

, Human resource of an organization includes all of the following EXCEPT:

A. human capital
B. social capital
C. positive psychological capital
D. relations capital - Answer-D. relations capital

David was recently promoted as the chief marketing officer for Izet Pvt. Ltd. David
was chosen because of his remarkable marketing skills and his experience as Vice
President for 15 years in a reputed marketing firm. Which of the following can be
attributed as a reason for his promotion?

A. Physical capital
B. Human capital
C. Social capital
D. Positive psychological capital - Answer-B. Human capital

Ken is hired as a branch manager of a marketing firm only because of his networks
with important personalities and his connections with potential clients. Which of the
following can he best provide to the organization?

A. Physical capital
B. Relation capital
C. Social capital
D. Positive psychological capital - Answer-C. Social capital

Which of the following best explains positive psychological capital?

A. What you know
B. Who you know
C. What you say
D. Who you can become - Answer-D. Who you can become

Which one of the following changes CANNOT be attributed to the dynamic,
technologically advanced work environment?

A. A change in work ethics
B. A change in the traditional employment contract
C. A change in the nature of the work
D. A change in the composition of the workforce - Answer-A. A change in work ethics

Which among the following does NOT signify the term "paradigm?"

A. A framework
B. A way of thinking
C. A scheme for understanding technology
D. A scheme for understanding reality - Answer-C. A scheme for understanding
technology