WGU C483 - Principles of Management
Study online at https://quizlet.com/_4k5d6a
1. Accommodation A style of dealing with conflict involving cooperation on behalf of the other party
but not being assertive about one's own interests
2. Accountability The expectation that employees will perform a job, take corrective action when
necessary, and report upward on the status and quality of their performance
3. Accounting au- Procedures used to verify accounting reports and statements
dits
4. Acquisition One firm buying another
5. Activity-based A method of cost accounting designed to identify streams of activity and then to
costing (ABC) allocate costs across particular business processes according to the amount of
time employees devote to particular activities
6. Adapters Companies that take the current industry structure and its evolution as givens, and
choose where to compete
7. Adverse impact When a seemingly neutral employment practice has a disproportionately negative
effect on a protected group
8. Advertising sup- Charging fees to advertise on a site
port model
9. Affective conflict Emotional disagreement directed toward other people
10. Affiliate model Charging fees to direct site visitors to other companies' sites
11. Affirmative ac- Special efforts to recruit and hire qualified members of groups that have been
tion discriminated against in the past
12. After-action re- A frank and open-minded discussion of four basic questions aimed at continuous
view improvement
13.
, WGU C483 - Principles of Management
Study online at https://quizlet.com/_4k5d6a
Alderfer's ERG A human needs theory postulating that people have three basic sets of needs that
theory can operate simultaneously (Existence, Relatedness and Growth)
14. Arbitration The use of a neutral third party to resolve a labor dispute
15. Assessment cen- A managerial performance test in which candidates participate in a variety of
ter exercises and situations
16. Assets The values of the various items the corporation owns
17. Authentic leader- A style in which the leader is true to himself or herself while leading
ship
18. Authority The legitimate right to make decisions and to tell other people what to do
19. Autocratic lead- A form of leadership in which the leader makes decisions on his or her own and
ership then announces those decisions to the group
20. Autonomous Groups that control decisions about and execution of a complete range of tasks
work groups
21. Avoidance A reaction to conflict that involves ignoring the problem by doing nothing at all or
deemphasizing the disagreement
22. Balanced score- Control system combining four sets of performance measures: financial, customer,
card business process, and learning and growth
23. Balance sheet A report that shows the financial picture of a company at a given time and itemizes
assets, liabilities, and stockholders' equity
24. Barriers to entry Conditions that prevent new companies from entering an industry
25. Behavioral ap- A leadership perspective that attempts to identify what good leaders do—that is,
proach what behaviors they exhibit
, WGU C483 - Principles of Management
Study online at https://quizlet.com/_4k5d6a
26. Benchmarking The process of comparing an organization's practices and technologies with those
of other companies
27. Bootlegging Informal work on projects, other than those officially assigned, of employees' own
choosing and initiative
28. Boundaryless or- Organization in which there are no barriers to information flow
ganization
29. Boundary-span- Interacting with people in other groups, thus creating linkages between groups
ning
30. Bounded ratio- A less-than-perfect form of rationality in which decision makers cannot be perfect-
nality ly rational because decisions are complex and complete information is unavailable
or cannot be fully processed
31. Brainstorming A process in which group members generate as many ideas about a problem as
they can; criticism is withheld until all ideas have been proposed
32. Broker A person who assembles and coordinates participants in a network
33. Budgeting The process of investigating what is being done and comparing the results with
the corresponding budget data to verify accomplishments or remedy differences;
also called budgetary controlling
34. Buffering Creating supplies of excess resources in case of unpredictable needs
35. Bureaucratic The use of rules, regulations, and authority to guide performance
control
36. Business acceler- Organization that provides support and advice to help young businesses grow
ators
37. Business ethics The moral principles and standards that guide behavior in the world of business
, WGU C483 - Principles of Management
Study online at https://quizlet.com/_4k5d6a
38. Business incuba- Protected environments for new, small businesses
tors
39. Business plan A formal planning step that focuses on the entire venture and describes all the
elements involved in starting it
40. Business strate- The major actions by which a business competes in a particular industry or market
gy
41. Cafeteria benefit An employee benefit program in which employees choose from a menu of options
program to create a benefit package tailored to their needs
42. Carbon footprint The output of carbon dioxide and other greenhouses gases
43. Caux Principles Ethical principles established by international executives based in Caux, Switzer-
land, in collaboration with business leaders from Japan, Europe, and the United
States
44. Centralized orga- An organization in which high-level executives make most decisions and pass
nization them down to lower levels for implementation
45. Certainty The state that exists when decision makers have accurate and comprehensive
information
46. Charismatic A person who is dominant, self-confident, convinced of the moral righteousness
leader of his or her beliefs, and able to arouse a sense of excitement and adventure in
followers
47. Chief informa- Executive in charge of information technology strategy and development
tion officer (CIO)
48. Clan control Control based on the norms, values, shared goals, and trust among group mem-
bers
Study online at https://quizlet.com/_4k5d6a
1. Accommodation A style of dealing with conflict involving cooperation on behalf of the other party
but not being assertive about one's own interests
2. Accountability The expectation that employees will perform a job, take corrective action when
necessary, and report upward on the status and quality of their performance
3. Accounting au- Procedures used to verify accounting reports and statements
dits
4. Acquisition One firm buying another
5. Activity-based A method of cost accounting designed to identify streams of activity and then to
costing (ABC) allocate costs across particular business processes according to the amount of
time employees devote to particular activities
6. Adapters Companies that take the current industry structure and its evolution as givens, and
choose where to compete
7. Adverse impact When a seemingly neutral employment practice has a disproportionately negative
effect on a protected group
8. Advertising sup- Charging fees to advertise on a site
port model
9. Affective conflict Emotional disagreement directed toward other people
10. Affiliate model Charging fees to direct site visitors to other companies' sites
11. Affirmative ac- Special efforts to recruit and hire qualified members of groups that have been
tion discriminated against in the past
12. After-action re- A frank and open-minded discussion of four basic questions aimed at continuous
view improvement
13.
, WGU C483 - Principles of Management
Study online at https://quizlet.com/_4k5d6a
Alderfer's ERG A human needs theory postulating that people have three basic sets of needs that
theory can operate simultaneously (Existence, Relatedness and Growth)
14. Arbitration The use of a neutral third party to resolve a labor dispute
15. Assessment cen- A managerial performance test in which candidates participate in a variety of
ter exercises and situations
16. Assets The values of the various items the corporation owns
17. Authentic leader- A style in which the leader is true to himself or herself while leading
ship
18. Authority The legitimate right to make decisions and to tell other people what to do
19. Autocratic lead- A form of leadership in which the leader makes decisions on his or her own and
ership then announces those decisions to the group
20. Autonomous Groups that control decisions about and execution of a complete range of tasks
work groups
21. Avoidance A reaction to conflict that involves ignoring the problem by doing nothing at all or
deemphasizing the disagreement
22. Balanced score- Control system combining four sets of performance measures: financial, customer,
card business process, and learning and growth
23. Balance sheet A report that shows the financial picture of a company at a given time and itemizes
assets, liabilities, and stockholders' equity
24. Barriers to entry Conditions that prevent new companies from entering an industry
25. Behavioral ap- A leadership perspective that attempts to identify what good leaders do—that is,
proach what behaviors they exhibit
, WGU C483 - Principles of Management
Study online at https://quizlet.com/_4k5d6a
26. Benchmarking The process of comparing an organization's practices and technologies with those
of other companies
27. Bootlegging Informal work on projects, other than those officially assigned, of employees' own
choosing and initiative
28. Boundaryless or- Organization in which there are no barriers to information flow
ganization
29. Boundary-span- Interacting with people in other groups, thus creating linkages between groups
ning
30. Bounded ratio- A less-than-perfect form of rationality in which decision makers cannot be perfect-
nality ly rational because decisions are complex and complete information is unavailable
or cannot be fully processed
31. Brainstorming A process in which group members generate as many ideas about a problem as
they can; criticism is withheld until all ideas have been proposed
32. Broker A person who assembles and coordinates participants in a network
33. Budgeting The process of investigating what is being done and comparing the results with
the corresponding budget data to verify accomplishments or remedy differences;
also called budgetary controlling
34. Buffering Creating supplies of excess resources in case of unpredictable needs
35. Bureaucratic The use of rules, regulations, and authority to guide performance
control
36. Business acceler- Organization that provides support and advice to help young businesses grow
ators
37. Business ethics The moral principles and standards that guide behavior in the world of business
, WGU C483 - Principles of Management
Study online at https://quizlet.com/_4k5d6a
38. Business incuba- Protected environments for new, small businesses
tors
39. Business plan A formal planning step that focuses on the entire venture and describes all the
elements involved in starting it
40. Business strate- The major actions by which a business competes in a particular industry or market
gy
41. Cafeteria benefit An employee benefit program in which employees choose from a menu of options
program to create a benefit package tailored to their needs
42. Carbon footprint The output of carbon dioxide and other greenhouses gases
43. Caux Principles Ethical principles established by international executives based in Caux, Switzer-
land, in collaboration with business leaders from Japan, Europe, and the United
States
44. Centralized orga- An organization in which high-level executives make most decisions and pass
nization them down to lower levels for implementation
45. Certainty The state that exists when decision makers have accurate and comprehensive
information
46. Charismatic A person who is dominant, self-confident, convinced of the moral righteousness
leader of his or her beliefs, and able to arouse a sense of excitement and adventure in
followers
47. Chief informa- Executive in charge of information technology strategy and development
tion officer (CIO)
48. Clan control Control based on the norms, values, shared goals, and trust among group mem-
bers
