SCMN 3710 STUDY TEST QUESTIONS WITH
COMPLETE SOLUTIONS
/Managers have several options for software development and implementation. They
include - Answer-(a.) internal development
(b.) third party logistics firms
(c.) external software vendors
-->(d.) all of these answers
/.___________ is/are a major barrier to the effective use of information technology. -
Answer-people
/.ERP systems - Answer-have information elements needed by SCIS applications.
/.On-demand supply chain software that is not installed on a company computer is
gaining in popularity. An issue to be addressed with this purchase option is - Answer-
(a.) Total cost of ownership could exceed purchase cost over the long run
(b.) Data control is an issue
(c.) Functionality may not be as robust as traditional software
-->(d.) all of these answers
/.Oversupply is created by - Answer-phantom demand
/.Demand management includes - Answer-(a.) Flows of capital
(b.) Flows of services
(c.) Flows of products
-->(d.) All of these answers
/.One type of demand fluctuation is caused by random variation. What is random
variation? - Answer-inventory and production flexibility.
/.The internal balancing method deals with - Answer-inventory and production flexibility.
/.Customer relationship management is the art and science of - Answer-positioning
customers to improve the profitability of the organization.
/.Traditional customer profitability analyses would start with ______ less returns and
allowances (net sales) and subtract the cost of goods sold. - Answer-gross sales
/.The traditional role of customer service at the interface between marketing and
logistics manifests itself through the ______ dimension of the marketing mix - Answer-
place
, /.While interest has traditionally focused more on the overall length of the OTC cycle,
recent attention has been centered on - Answer-variability or consistency of this
process.
/.An organization selling its products FOB destination holds the title to the goods until: -
Answer-products reach the customer's facility
/.WIP inventories - Answer-are associated with manufacturing.
/.Seasonal stocks are not influenced by - Answer-EOQ.
/.Ordering cost refers to the expense of placing an order and - Answer-does not include
the cost of the product.
/.What can we use to illustrate a fixed order quantity model, under conditions of
certainty, to describe the relationship between inventory units and time? - Answer-
Sawtooth model
/.The two primary costs (tradeoffs) analyzed in the EOQ model are - Answer-
Ordering/Setup (transportation) and Inventory Carrying/Holding (insurance)
/.Which of the options is a principal shortcoming of the EOQ-based approach? -
Answer-It does not support inventory decision making at multiple locations.
/.Economic deregulation sparked competition among carriers in several areas. Which of
these is not an area of competition? - Answer-accessibility
/.Transportation efficiency promotes __________ in the supply chain. - Answer-
competition
/.Desirability refers to - Answer-characteristics that influence modal selection.
/.The "Tapering Rate Principle" holds that as distance increases, total cost for shipping
increases but - Answer-cost per unit distance travelled decreases
/.Federal Regulation of transportation (in the US) has been around since - Answer-Act
to Regulate Commerce in 1887.
/.Costs are difficult to assess on any given shipment primarily due to the issue of -
Answer-common/joint cost structures in cost accounting
/.The _________ of demand, customer orders, delivery status, inventory stock levels,
and production schedules provides managers with the knowledge needed to make
effective situational assessments and develop appropriate responses. - Answer-visibility
COMPLETE SOLUTIONS
/Managers have several options for software development and implementation. They
include - Answer-(a.) internal development
(b.) third party logistics firms
(c.) external software vendors
-->(d.) all of these answers
/.___________ is/are a major barrier to the effective use of information technology. -
Answer-people
/.ERP systems - Answer-have information elements needed by SCIS applications.
/.On-demand supply chain software that is not installed on a company computer is
gaining in popularity. An issue to be addressed with this purchase option is - Answer-
(a.) Total cost of ownership could exceed purchase cost over the long run
(b.) Data control is an issue
(c.) Functionality may not be as robust as traditional software
-->(d.) all of these answers
/.Oversupply is created by - Answer-phantom demand
/.Demand management includes - Answer-(a.) Flows of capital
(b.) Flows of services
(c.) Flows of products
-->(d.) All of these answers
/.One type of demand fluctuation is caused by random variation. What is random
variation? - Answer-inventory and production flexibility.
/.The internal balancing method deals with - Answer-inventory and production flexibility.
/.Customer relationship management is the art and science of - Answer-positioning
customers to improve the profitability of the organization.
/.Traditional customer profitability analyses would start with ______ less returns and
allowances (net sales) and subtract the cost of goods sold. - Answer-gross sales
/.The traditional role of customer service at the interface between marketing and
logistics manifests itself through the ______ dimension of the marketing mix - Answer-
place
, /.While interest has traditionally focused more on the overall length of the OTC cycle,
recent attention has been centered on - Answer-variability or consistency of this
process.
/.An organization selling its products FOB destination holds the title to the goods until: -
Answer-products reach the customer's facility
/.WIP inventories - Answer-are associated with manufacturing.
/.Seasonal stocks are not influenced by - Answer-EOQ.
/.Ordering cost refers to the expense of placing an order and - Answer-does not include
the cost of the product.
/.What can we use to illustrate a fixed order quantity model, under conditions of
certainty, to describe the relationship between inventory units and time? - Answer-
Sawtooth model
/.The two primary costs (tradeoffs) analyzed in the EOQ model are - Answer-
Ordering/Setup (transportation) and Inventory Carrying/Holding (insurance)
/.Which of the options is a principal shortcoming of the EOQ-based approach? -
Answer-It does not support inventory decision making at multiple locations.
/.Economic deregulation sparked competition among carriers in several areas. Which of
these is not an area of competition? - Answer-accessibility
/.Transportation efficiency promotes __________ in the supply chain. - Answer-
competition
/.Desirability refers to - Answer-characteristics that influence modal selection.
/.The "Tapering Rate Principle" holds that as distance increases, total cost for shipping
increases but - Answer-cost per unit distance travelled decreases
/.Federal Regulation of transportation (in the US) has been around since - Answer-Act
to Regulate Commerce in 1887.
/.Costs are difficult to assess on any given shipment primarily due to the issue of -
Answer-common/joint cost structures in cost accounting
/.The _________ of demand, customer orders, delivery status, inventory stock levels,
and production schedules provides managers with the knowledge needed to make
effective situational assessments and develop appropriate responses. - Answer-visibility
