4A051 CDC URE QUESTIONS AND ANSWERS
What organizational principle focuses on accomplishing wartime tasks without
reorganizing?
A. Standard levels
B. Lean organizational
C. Emphasis on wartime tasks
D. Emphasis on wartime and peacetime tasks - Answers :C. Emphasis on wartime
tasks
What organizational principle focuses on rapid decision-making so they should be flat
structures without intermediate levels?
A. Standard levels
B. Lean organizational
C. Emphasis on wartime tasks
D. Emphasis on wartime and peacetime tasks - Answers :B. Lean organizational
The five organizational principles do not include
A. Standard levels
B. Lean organizational
C. Emphasis on wartime tasks
D. Emphasis on wartime and peacetime tasks - Answers :D. Emphasis on wartime and
peacetime tasks
What level of organization usually has between 1,000 to 5,000 personnel?
A. Flight
B. Group
C. Wing
D. Numbered Air Force (NAF) - Answers :C. Wing
What level of organization usually has between 500 to 2,000 personnel?
A. Flight
B. Group
C. Wing
D. Numbered Air Force (NAF) - Answers :B. Group
Which option is not a type of military treatment facility (MTF)?
,A. Acute care
B. Hospital
C. Limited scope
D. Medical squadron - Answers :A. Acute care
What type of military treatment facility (MTF) can have from two to six squadrons?
A. Hospital
B. Typical clinic model
C. Medical squadron
D. Limited scope - Answers :B. Typical clinic model
What type treatment facility model is the most common in the Air Force?
A. Hospital
B. Medical squadron
C. Typical clinic model
D. Limited scope military treatment facility - Answers :C. Typical clinic model
What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization
of people and resources applied through effective management?
A. Readiness
B. Better Care
C. Better Health
D. Best Value - Answers :D. Best Value
What cannot be a subdivision of a wing?
A. Numbered Air Force (NAF)
B. Group
C. Flight
D. Squadron - Answers :A. Numbered Air Force (NAF)
When was the medical squadron model implemented?
A. 1 January 2012
B. 1 January 2013
C. 1 February 2012
D. 1 February 2013 - Answers :A. 1 January 2012
What flight takes care of all the administrative needs for the medical squadron?
A. MIS
B. P&A
,C. RMO
D. TOPA - Answers :B. P&A
What flight takes care of the manpower and budget for the medical squadron?
A. MIS
B. P&A
C. RMO
D. TOPA - Answers :C. RMO
What is an example of non-verbal communication?
A. Tone of voice
B. Building rapport
C. Making eye contact
D. Choosing your words - Answers :C. Making eye contact
What is the most important customer service skill?
A. Being attentive
B. Paraphrasing
C. Enunciating
D. Listening - Answers :D. Listening
What shows the customer how you interpreted the problem and gives them a chance to
clear up any confusion so you can take proper action?
A. Enunciation
B. Paraphrase
C. Attention
D. Listening - Answers :B. Paraphrase
What is the appropriate response when calling another office?
A. "Hi, This is Ann Smith from Outpatient records, I'm calling...."
B. "Good day, This is Ann Smith, I'm calling...."
C. "Good day, I'm calling..."
D. "Howdy, I'm calling..." - Answers :A. "Hi, This is Ann Smith from Outpatient records,
I'm calling...."
What is the step after creating an outline?
A. Determine the purpose
B. Identify the receiver
C. Choose wording
D. Select a format - Answers :D. Select a format
, During the editing process, addressing phrases such as: final completion, month of
August, or close proximity, is an example of
A. Technical accuracy/coverage
B. Remove unnecessary words
C. Arrangement
D. Active voice - Answers :B. Remove unnecessary words
AF Form 1768, Staff Summary Sheet does all of the following, except
A. Coordinates
B. Distributes
C. introduces
D. Summarizes - Answers :B. Distributes
Who maintains various checklists relating to inspectable areas?
A. AFIA
B. AFMSA
C. AFMOA
D. MAJCOM - Answers :A. AFIA
What is the automated self-inspection tool the AFMS MTFs use?
A. AAAHC
B. MICT
C. TJC
D. UEI - Answers :B. MICT
What are examples of internal memory?
A. CMOS, RAM, ROM, CM
B. CMOS, CD, ROM, CM
C. RAM, USB, CM, DVD
D. RAM, ROM, USB, CD - Answers :A. CMOS, RAM, ROM, CM
The following are all types of servers except
A. Print
B. Word
C. Database
D. Messaging - Answers :B. Word
What standard system is the DOD standard automated system that you will use as an
HSM for patient registration, patient appointment, and patient scheduling?
What organizational principle focuses on accomplishing wartime tasks without
reorganizing?
A. Standard levels
B. Lean organizational
C. Emphasis on wartime tasks
D. Emphasis on wartime and peacetime tasks - Answers :C. Emphasis on wartime
tasks
What organizational principle focuses on rapid decision-making so they should be flat
structures without intermediate levels?
A. Standard levels
B. Lean organizational
C. Emphasis on wartime tasks
D. Emphasis on wartime and peacetime tasks - Answers :B. Lean organizational
The five organizational principles do not include
A. Standard levels
B. Lean organizational
C. Emphasis on wartime tasks
D. Emphasis on wartime and peacetime tasks - Answers :D. Emphasis on wartime and
peacetime tasks
What level of organization usually has between 1,000 to 5,000 personnel?
A. Flight
B. Group
C. Wing
D. Numbered Air Force (NAF) - Answers :C. Wing
What level of organization usually has between 500 to 2,000 personnel?
A. Flight
B. Group
C. Wing
D. Numbered Air Force (NAF) - Answers :B. Group
Which option is not a type of military treatment facility (MTF)?
,A. Acute care
B. Hospital
C. Limited scope
D. Medical squadron - Answers :A. Acute care
What type of military treatment facility (MTF) can have from two to six squadrons?
A. Hospital
B. Typical clinic model
C. Medical squadron
D. Limited scope - Answers :B. Typical clinic model
What type treatment facility model is the most common in the Air Force?
A. Hospital
B. Medical squadron
C. Typical clinic model
D. Limited scope military treatment facility - Answers :C. Typical clinic model
What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization
of people and resources applied through effective management?
A. Readiness
B. Better Care
C. Better Health
D. Best Value - Answers :D. Best Value
What cannot be a subdivision of a wing?
A. Numbered Air Force (NAF)
B. Group
C. Flight
D. Squadron - Answers :A. Numbered Air Force (NAF)
When was the medical squadron model implemented?
A. 1 January 2012
B. 1 January 2013
C. 1 February 2012
D. 1 February 2013 - Answers :A. 1 January 2012
What flight takes care of all the administrative needs for the medical squadron?
A. MIS
B. P&A
,C. RMO
D. TOPA - Answers :B. P&A
What flight takes care of the manpower and budget for the medical squadron?
A. MIS
B. P&A
C. RMO
D. TOPA - Answers :C. RMO
What is an example of non-verbal communication?
A. Tone of voice
B. Building rapport
C. Making eye contact
D. Choosing your words - Answers :C. Making eye contact
What is the most important customer service skill?
A. Being attentive
B. Paraphrasing
C. Enunciating
D. Listening - Answers :D. Listening
What shows the customer how you interpreted the problem and gives them a chance to
clear up any confusion so you can take proper action?
A. Enunciation
B. Paraphrase
C. Attention
D. Listening - Answers :B. Paraphrase
What is the appropriate response when calling another office?
A. "Hi, This is Ann Smith from Outpatient records, I'm calling...."
B. "Good day, This is Ann Smith, I'm calling...."
C. "Good day, I'm calling..."
D. "Howdy, I'm calling..." - Answers :A. "Hi, This is Ann Smith from Outpatient records,
I'm calling...."
What is the step after creating an outline?
A. Determine the purpose
B. Identify the receiver
C. Choose wording
D. Select a format - Answers :D. Select a format
, During the editing process, addressing phrases such as: final completion, month of
August, or close proximity, is an example of
A. Technical accuracy/coverage
B. Remove unnecessary words
C. Arrangement
D. Active voice - Answers :B. Remove unnecessary words
AF Form 1768, Staff Summary Sheet does all of the following, except
A. Coordinates
B. Distributes
C. introduces
D. Summarizes - Answers :B. Distributes
Who maintains various checklists relating to inspectable areas?
A. AFIA
B. AFMSA
C. AFMOA
D. MAJCOM - Answers :A. AFIA
What is the automated self-inspection tool the AFMS MTFs use?
A. AAAHC
B. MICT
C. TJC
D. UEI - Answers :B. MICT
What are examples of internal memory?
A. CMOS, RAM, ROM, CM
B. CMOS, CD, ROM, CM
C. RAM, USB, CM, DVD
D. RAM, ROM, USB, CD - Answers :A. CMOS, RAM, ROM, CM
The following are all types of servers except
A. Print
B. Word
C. Database
D. Messaging - Answers :B. Word
What standard system is the DOD standard automated system that you will use as an
HSM for patient registration, patient appointment, and patient scheduling?
