WAP EXAM 1

Which of the following are included in CLM (Customer Life cycle) ? A. Acquisition B. Retention C. Suspension D. Conversion - Correct Ans-A. Acquisition B. Retention D. Conversion Which of the following are required to establish a VPN connection? A. VPN client B. VPN server C. SSL D. Transmission media - Correct Ans-A. VPN client B. VPN server D. Transmission media You are designing a customer-service strategy for a large company. The client has asked that you incorporate full two-way communication between service staff and the customer. Which of the following methods would you suggest? A. E-mail support B. FAQ C. Customer feedback forms D. VoIP - Correct Ans-A. E-mail support D. VoIP Despite the overwhelming trend of companies having an online presence, some companies do not see an adequate return on investment from a Web site; or their Web site generates very little interest. Which of these following characteristics might not be a factor for poor performance by a Web site? A. Poor visitor tracking B. 7/24/365 availability C. Poor site design D. Confusing checkout procedures - Correct Ans-B. 7/24/365 availability Many security features are available for building a secure system. Which of the following describe categories of security features? A. Authentication B. Auditing C. Authorization D. Encryption - Correct Ans-A. Authentication B. Auditing C. Authorization D. Encryption "Contact us" forms are an example of which of the following? A. One-way communication B. Full two-way communication C. Limited two-way communication D. Full one-way communication - Correct Ans-C. Limited two-way communication You have to connect three remote employees to the corporate network. Which of the following technologies would you use? A. SSL B. VPN C. One-way communication D. Remote acquisition - Correct Ans-B. VPN Which protocol is used by HTTPS for encrypting data between the client and the host? A. SSL B. SSH C. RSH D. TFTP - Correct Ans-A. SSL One of the advantages of doing business online is that business can be conducted 24 hours a day, 7 days a week. Which part of the architecture design allows this to happen? A. High availability B. Backups C. Accelerated routers D. Online data recovery - Correct Ans-A. High availability _____ is the protection of individual rights to nondisclosure. A. Integrity B. Nonrepudiation C. Authentication D. Privacy - Correct Ans-D. Privacy Which of the following is true of the Internet and the World Wide Web? A. The Internet is the largest private network. B. The Internet is a mass interconnected collection of computer networks. C. The primary communications protocol suite used on the World Wide Web is Hypertext Transfer Protocol (HTTP). D. The Internet is a secure medium. - Correct Ans-B. The Internet is a mass interconnected collection of Which of the following describes a patch? A. Is a single software fix designed to fix a specific issue B. Is a major upgrade to an application C. May provide enhanced features for an operating system D. Requires an administrator to take a performance baseline before applying - Correct Ans-A. Is a single software fix designed to fix a specific issue Which of the following protocols is NOT a Web communication protocol that authenticates users or computers? A. VoIP B. PPTP C. IPSec D. L2TP - Correct Ans-A What is qualified Web traffic? A. Any visitor who clicks ads on your Web site B. Any visitor who fits your desired demographic C. All Web traffic that is reported on in Google Analytics D. All Web traffic that comes to your site from a social networking site - Correct Ans-B. Any visitor who fits your desired demographic You run a service-oriented Web site aimed at consumers. You gather contact information from Web site visitors who order your service or who request to be put on your e-mail list. You have a privacy policy posted on your Web site, and you do not disclose the contact information to another business or party. Which security tenet are you upholding? A. Confidentiality B. Integrity C. Availability D. Authorization - Correct Ans-A. Confidentiality Max is an avid user of social networking sites. He continues to post detailed information about upcoming trips, personal photos showing children, and his phone number and contact information. Which of the following OWASP privacy threats refers to his situation? A. Operator-sided data leakage B. Web application vulnerabilities C. Outdated personal information D. Insecure data transfer - Correct Ans-A. Operator-sided data leakage Small files containing information you enter on some Web pages, including username and password combinations, are called which of the following? A. Malware B. Phishing C. Cookies D. Viruses - Correct Ans-C. Cookies Thomas has recently logged on a shopping site to purchase a new bicycle and bike shorts. He is concerned that the communication link is not secure. Which of the following could he check to verify a secure link? A. Contact the vendor via e-mail for a purchase policy B. Verify that HTTPS is being used in the URL C. Verify that HTTP is being used in the URL D. Uncheck the auto-fill option in the browser - Correct Ans-B. Verify that HTTPS is being used in the URL Which of the following can be used in a social engineering attack? (Select three.) A. Dumpster diving B. Shoulder surfing C. Trojan horse D. Persuasion - Correct Ans-A. Dumpster diving B. Shoulder surfing