CDM Practice Test Questions with Complete
Solutions
What is the first priority when scheduling staff? schedule staff to fit work needs
The department director has told the CDM that overtime must be reduced. The department is
short three FTE. The best immediate plan of action is to: discuss the options with the staff
What is a job analysis? breaking down a complex job into individual tasks by day
Which of the following questions is legal to ask when interviewing a prospective employee?
are you 18 years or older?
When interviewing a candidate, what percentage of time should you talk; what percentage of
time should you listen? talks 25%, listen 75%
What does FMLA guarantee? employers must provide up to 12 weeks of leave to
qualified persons
,A CDM overhears two cooks arguing about the mixer they both need for the preparation of items
for the same meal. The best way to avoid this problem in the future is to: revise the menu
based on available equipment
Two employees create a disturbance on the trayline by arguing about the food. The CDM should:
confront both employee immediately after trayline
An employee wear nail polish to work, knowing it is against policy. The CDM should:
instruct the employee to remove the nail polish immediately
A long term employee repeatedly ignores direction from a new supervisor. This problem is most
likely due to: poor communication between the two
What effective meeting technique would be used to discuss a mandatory reduction in staff hours?
brainstorm ideas for solving the problem
What type of meeting requires an attendance roster? training
, What is the best way to explain a change in a special meal coming up at the end of the week?
hold a production meeting
The most appropriate way to orient a new employee to departmental procedures is to:
schedule orientation in small chunks
Which of the following could be used to justify the cost of a piece of equipment?
increased cost over a specified period of time
A daycare center in the facility requires assurance of food safety. The CDM should:
summarize in a memo the facilitys safe food handling policies
The CDM has set a goal of improving communication. Which of the following should be the first
priority? determine what area of communication needs improvement
Which of the following is typical of a committee? members of a committee work together
to oversee specialized activities
Solutions
What is the first priority when scheduling staff? schedule staff to fit work needs
The department director has told the CDM that overtime must be reduced. The department is
short three FTE. The best immediate plan of action is to: discuss the options with the staff
What is a job analysis? breaking down a complex job into individual tasks by day
Which of the following questions is legal to ask when interviewing a prospective employee?
are you 18 years or older?
When interviewing a candidate, what percentage of time should you talk; what percentage of
time should you listen? talks 25%, listen 75%
What does FMLA guarantee? employers must provide up to 12 weeks of leave to
qualified persons
,A CDM overhears two cooks arguing about the mixer they both need for the preparation of items
for the same meal. The best way to avoid this problem in the future is to: revise the menu
based on available equipment
Two employees create a disturbance on the trayline by arguing about the food. The CDM should:
confront both employee immediately after trayline
An employee wear nail polish to work, knowing it is against policy. The CDM should:
instruct the employee to remove the nail polish immediately
A long term employee repeatedly ignores direction from a new supervisor. This problem is most
likely due to: poor communication between the two
What effective meeting technique would be used to discuss a mandatory reduction in staff hours?
brainstorm ideas for solving the problem
What type of meeting requires an attendance roster? training
, What is the best way to explain a change in a special meal coming up at the end of the week?
hold a production meeting
The most appropriate way to orient a new employee to departmental procedures is to:
schedule orientation in small chunks
Which of the following could be used to justify the cost of a piece of equipment?
increased cost over a specified period of time
A daycare center in the facility requires assurance of food safety. The CDM should:
summarize in a memo the facilitys safe food handling policies
The CDM has set a goal of improving communication. Which of the following should be the first
priority? determine what area of communication needs improvement
Which of the following is typical of a committee? members of a committee work together
to oversee specialized activities
