ANSWERS(RATED A+)
What are the number of business days you have per Act 361 to inspect a vehicle? -
ANSWER 6
How many days after an inspection should a total loss be offered to the owner? -
ANSWER 5
Aftermarket parts can only be used when? - ANSWER The parts are listed and coded
in the estimate
Aftermarket - ANSWER Nonoriginal equipment manufacturer (non-OEM) replacement
part, either new or used, for any of the nonmechanical parts that generally constitute the
exterior of the motor vehicle, including inner and outer panels.
What is the duty of the claimant after the loss? - ANSWER Provide a date, time and
facts of the loss
True or False: Appraisals should always be signed by the appraiser? - ANSWER True
Betterment - ANSWER The act or process of improving something. When a part is
used on a car that makes the car more valuable than it was prior to the loss.
Which would be an example of an additional interest to the policy? - ANSWER
Lienholder
Which is not a peril in reference to auto insurance? - ANSWER Wind/hail is not a peril
(fire, theft and collision are perils)
Peril - ANSWER Something that may cause injury, harm or loss.
An appraiser's license shall expire annually at midnight on this day? - ANSWER June
30
Who determines the amount of damage to the vehicle? - ANSWER Appraiser
What does an adjuster do? - ANSWER A natural person in this Commonwealth who
makes appraisals of motor vehicle physical damage.
If your appraiser's license is expired more than 60 days, what do you have to do? -
ANSWER Re-take test
,Which one of the following components is NOT considered part of the vehicle's front
end?
a) Grille
b) Fenders
c) Floor Pan
d) Hood - ANSWER c) Floor Pan
Which one of the following lists the three components that make up the front end sheet
metal of an auto?
a) Grille, hood and fenders
b) Grille, hood and headlamps
c) Fender skirt, fender outer panel and strut tower
d) Moldings, ornamentation and grille - ANSWER a) Grille, hood and fenders
Which one of the following answer choices lists the two components that are part of a
hood's lock assembly?
a) Release cable and support rod
b) Pop-up spring and release cable
c) Pop-up spring and safety catch
d) Pop-up spring and hinges - ANSWER c) Pop-up spring and safety catch
What type of headlamp features a lens that is specifically designed for the auto model
and contoured to its requirements for improved aerodynamics?
a) Sealed composite
b) Sealed beam
c) Composite beam
d) Composite - ANSWER d) Composite
Which one of the following is considered part of the cowl?
a) Fender
b) Vent panel
c) Grille
d) Quarter panel - ANSWER b) Vent panel
The outer rocker panel is NOT welded to which of the following components?
a) Inner rocker panel
b) Floor pan
c) Roof outer panel
d) Quarter panel assembly - ANSWER c) Roof outer panel
What component forms the base of the car?
a) Firewall
b) Rocker panel
c) Cowl
d) Floor pan - ANSWER d) Floor pan
, Which one of the following is NOT a purpose of pillars?
a) Provide support for the front end
b) Provide support to the roof
c) Serve as mounting posts for door hinges
d) Serve as mounting posts for door lock strikers - ANSWER a) Provide support for the
front end
Where are the rear doors mounted on four-door cars?
a) Hinge pillars
b) Center pillars
c) Door pillars
d) Quarter panels - ANSWER b) Center pillars
The sides of the window glass travel in components called
a) Run channel
b) Edge guards
c) Window regulators
d) Sash channels - ANSWER a) Run channel
Slots, holes, dimples and other dents are built into unibody panels to protect the vehicle
from the energy of a collision. These areas are called
a) Unirails
b) Crush zones
c) Torque boxes
d) Energy absorbers - ANSWER b) Crush zones
Which one of the following components is NOT part of a unibody structure?
a) Strut towers
b) Unirails
c) Frame
d) Radiator support - ANSWER c) Frame
An automobile that has a separate substructure to which the various front end, body
and mechanical parts of the vehicle are bolted is called a/an
a) Unitized vehicle
b) Unibody
c) Conventional frame vehicle
d) Channel vehicle - ANSWER c) Conventional frame vehicle
On a unibody car, the lock pillar is also known as the
a) Quarter pillar
b) B pillar
c) C pillar
d) A pillar - ANSWER c) C pillar
The connecting rod links the piston to the
a) Crankcase