Walgreens Interview UPDATED ACTUAL
Exam Questions and CORRECT Answers
Why do you want to work for Walgreens? - CORRECT ANSWER - the great service I always
get at Walgreens and because of this I would be happy to represent them.
What would you do if you noticed medicine was out of stock? - CORRECT ANSWER -I
would let my supervisor know rather than leave it for someone else to find
Describe a situation where you went out of your way for a customer and why did you? -
CORRECT ANSWER - When I was a hostess at Theresa's South, a reservation told us it
would be dinner after their engagement so I went out to buy flowers and a congratulations card
for their table for when they arrived. I did this to make them feel special for their occasion and
make their experience more personable
Describe a time someone gave you constructive criticism and how you used it to better yourself?
- CORRECT ANSWER - "Last year I received a low grade on a chemistry project. When I
approached my professor about the low grade, he said to me 'You can do better. I expected more
from you'. I was taken aback at first but once I had time to absorb what was said, I realized that
he expected more from me because he had high expectations of what I was capable of doing. It
was a compliment, and a challenge, all rolled into one! I re-did the assignment with more passion
the second time around. My grade improved significantly and I did thank that professor for
holding me to a higher standard.
Tell me about a time you had to handle a situation at work - CORRECT ANSWER - When I
was a hostess, a table of 5 was a walk in and did not understand why they could not be seated at
the only open table for 5 and I had to explain to them that even though no one was physically
sitting theree at the moment, the table had already been reserved. they gave me a hard time but I
stayed calm and continued to explain the situation and eventually guided them towards
management
Why do you want to be a pharmacy technician? - CORRECT ANSWER - Want to be in a
pharmacy enviironment because that is my career goal and want to. gain experience and
knowledge prematurely
, If a customer came up to you while you were doing something, what would you do? -
CORRECT ANSWER - I would prioritize the customer and stop what I was doing to assist
them because I can always go back to. my work
Name a time you felt like a coworker wasn't doing their job and how did you handle it? -
CORRECT ANSWER - I worked closely with someone who, for the most part, always carried
her fair share of the workload. During a stressful time, working on a project with a deadline, I
realized Ann's contributions to the project were almost minimal. I made the decision to wait until
after the project to speak with her. I'm glad I did because I learned she'd been going through a
very tough time in her personal life and she appreciated my willingness to go the extra mile so
that the project could be completed on time. As a result, our ability to work well together
significantly increased.
Describe a situation where you had to pay attention to detail - CORRECT ANSWER - When I
worked at Hoffman's ice cream, I would. work a cash register and be responsible for ensuring
that the cash drawer came out spot on after every shift. I'm proud to say that it was on target 100
percent of the time."
How well do you take criticism? - CORRECT ANSWER - Whether it be at school or at my
previous jobs, whenever a professor or manager would critque or point out an error to me, I
would thank them for doing so and their acknowledgement of my mistakes and showing me the
solution made me feel more confident in my work, now knowing their expectations
What skills did your past work experiences give you that you can apply to this job? - CORRECT
ANSWER - I learned how. to multi task, prioritize customers and be quick on the computer
with names, phone numbers and requests
What would you do if a customer became upset with you? - CORRECT ANSWER - I would
stay calm and professional and apologize for the confusion or miscommunication and try to
conversate to find the root of the problem and resolve it. If they refuse, then I would bring it to
the attention on management
What are your strengths and weaknesses? - CORRECT ANSWER - My strengths are that I am
a quick learner, patient, good at multitasking and enjoying interacting with customers. My
weaknesses are "Because I enjoy working quickly, it has been difficult for me to ask for help
when I need it. I have learned that it is much more beneficial both for me and the business to
Exam Questions and CORRECT Answers
Why do you want to work for Walgreens? - CORRECT ANSWER - the great service I always
get at Walgreens and because of this I would be happy to represent them.
What would you do if you noticed medicine was out of stock? - CORRECT ANSWER -I
would let my supervisor know rather than leave it for someone else to find
Describe a situation where you went out of your way for a customer and why did you? -
CORRECT ANSWER - When I was a hostess at Theresa's South, a reservation told us it
would be dinner after their engagement so I went out to buy flowers and a congratulations card
for their table for when they arrived. I did this to make them feel special for their occasion and
make their experience more personable
Describe a time someone gave you constructive criticism and how you used it to better yourself?
- CORRECT ANSWER - "Last year I received a low grade on a chemistry project. When I
approached my professor about the low grade, he said to me 'You can do better. I expected more
from you'. I was taken aback at first but once I had time to absorb what was said, I realized that
he expected more from me because he had high expectations of what I was capable of doing. It
was a compliment, and a challenge, all rolled into one! I re-did the assignment with more passion
the second time around. My grade improved significantly and I did thank that professor for
holding me to a higher standard.
Tell me about a time you had to handle a situation at work - CORRECT ANSWER - When I
was a hostess, a table of 5 was a walk in and did not understand why they could not be seated at
the only open table for 5 and I had to explain to them that even though no one was physically
sitting theree at the moment, the table had already been reserved. they gave me a hard time but I
stayed calm and continued to explain the situation and eventually guided them towards
management
Why do you want to be a pharmacy technician? - CORRECT ANSWER - Want to be in a
pharmacy enviironment because that is my career goal and want to. gain experience and
knowledge prematurely
, If a customer came up to you while you were doing something, what would you do? -
CORRECT ANSWER - I would prioritize the customer and stop what I was doing to assist
them because I can always go back to. my work
Name a time you felt like a coworker wasn't doing their job and how did you handle it? -
CORRECT ANSWER - I worked closely with someone who, for the most part, always carried
her fair share of the workload. During a stressful time, working on a project with a deadline, I
realized Ann's contributions to the project were almost minimal. I made the decision to wait until
after the project to speak with her. I'm glad I did because I learned she'd been going through a
very tough time in her personal life and she appreciated my willingness to go the extra mile so
that the project could be completed on time. As a result, our ability to work well together
significantly increased.
Describe a situation where you had to pay attention to detail - CORRECT ANSWER - When I
worked at Hoffman's ice cream, I would. work a cash register and be responsible for ensuring
that the cash drawer came out spot on after every shift. I'm proud to say that it was on target 100
percent of the time."
How well do you take criticism? - CORRECT ANSWER - Whether it be at school or at my
previous jobs, whenever a professor or manager would critque or point out an error to me, I
would thank them for doing so and their acknowledgement of my mistakes and showing me the
solution made me feel more confident in my work, now knowing their expectations
What skills did your past work experiences give you that you can apply to this job? - CORRECT
ANSWER - I learned how. to multi task, prioritize customers and be quick on the computer
with names, phone numbers and requests
What would you do if a customer became upset with you? - CORRECT ANSWER - I would
stay calm and professional and apologize for the confusion or miscommunication and try to
conversate to find the root of the problem and resolve it. If they refuse, then I would bring it to
the attention on management
What are your strengths and weaknesses? - CORRECT ANSWER - My strengths are that I am
a quick learner, patient, good at multitasking and enjoying interacting with customers. My
weaknesses are "Because I enjoy working quickly, it has been difficult for me to ask for help
when I need it. I have learned that it is much more beneficial both for me and the business to
