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Which report type provides a simple list of data with no subtotals?
A. Matrix
B. Summary
C. Tabular
D. Custom
E. Standard - ANSWER- C
Which statement about products and price books is true? Choose 2
A. A product can have a different list price in different price books.
B. Price books that contain assets cannot contain products.
C. Products without a price are automatically added to the standard price book.
D. The standard and list price for a product can be listed in multiple currencies. -
ANSWER- A, D
What must a system administrator consider when setting up the running user for a
dashboard? (Choose 2)
A) Data access permissions determine what data the users can view in the source
reports
,B) The running user determines the data displayed in the components on the
dashboard
C) Only users in the same role as the running user can view the dashboard
D) The running user becomes the default owner of the dashboard - ANSWER- A,
B
Source report for the Analytical Snap Shot can be made up of?
A) Tabular
B) Summary
C) History of records
D) ALL - ANSWER- D
How can a user customize his or her view in Salesforce? (Select 2)
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
C. He or she can customize Salesforce on a mobile device
D. All of the above - ANSWER- A, B
How can an administrator customize global search to help users quickly find
information? (Choose 2)
a. Control which fields are searched when a user performs a global search.
b. Set the order that objects appear in the search results.
c. Set the number of results per page.
d. Add filters to the search results. - ANSWER- C, D
,How can an administrator customize a standard fiscal year?
(choose 2)
a. Select the structure of the fiscal year.
b. Define the start month of the fiscal year.
c. Specify whether the fiscal year is defined by the year it begins or ends.
d. Define the start day of the fiscal year. - ANSWER- B, C
AW Computing wants to automate leads using a web-to-lead form. When a
potential customer submits the form, the submitter should receive a customized
email based on the lead source. How can an administrator meet this requirement?
a. Map custom fields on the Lead object to custom fields on the Contact object.
b. Create assignment rules that email the submitter based on the lead source.
c. Create auto-response rules that send a different email for each lead source.
d. Create a workflow rule that uses different email alerts for each lead source. -
ANSWER- C
Universal Technology sells software and consulting services. The software sales
team uses a different set of sales stages than the consulting services team. How can
a system administrator set up the process? (Choose 2)
A. Use a validation rule to prevent the software from accessing the services team's
sales process
B. Create a record type for each sales process and assign it to the appropriate
profiles
C. Create a separate lead process for the software sales team and service sales team
D. Create a unique list of opportunity stage picklist values for each sales process -
ANSWER- B,D
, The marketing team at AW Computing creates and distributes leads to different
regional sales groups for qualification. How can an administrator automate this
process?
a. Create a queue for the marketing team and a workflow alert to notify the team
each time a lead is assigned to the queue.
b. Create a queue for each regional group and a validation rule to enforce that the
leads are assigned to correct group.
c. Create a default sales team for each regional group and a lead assignment rule to
route leads to the default sales team.
d. Create a queue for each regional group and a lead assignment rule to route leads
to the queues. - ANSWER- D
AW Computing wants its sales reps to see the sum of the total opportunities on
each account that they own. What feature can be used to display this information?
A. Roll-Up Summary Field
B. Page Layout
C. Cross Object Formula
D. Record Type
E. Field Level Security - ANSWER- A
All of the following are advantages of Force.com objects except:
A. All object attributes are described with metadata, making it easy to create and
modify records programmatically or through a visual interface.
B. Every object in a Salesforce organization is automatically linked with all other
objects in the organization.
C. Objects can have relationship fields that define how records in an object relate
to records in another object.