WGU C215 OPERATION MANAGEMENT
LATEST OA EXAM REAL EXAM 250+
QUESTIONS AND DETAILED
ANSWERS|ALREADY GRADED A+
Advertising revenue model - Answer-Provides users with information on services and
products and provides an opportunity for suppliers to advertise
/.Affiliate revenue model - Answer-Companies receive a referral fee for directing
business to an affiliate
/.Appraisal cost - Answer-The cost associated with uncovering defects
/.Automated order entry systems - Answer-A method using telephone models to send
digital orders to suppliers.
/.Backwards integration - Answer-Owning or controlling sources of raw materials and
components.
/.Benchmarking - Answer-Studying other companies business practices for comparison.
/.Bullwhip effect - Answer-Inaccurate or distorted demand information created in the
supply chain.
/.Business to Business commerce - Answer-Businesses buying and selling to other
businesses.
/.Business to consumer commerce - Answer-Businesses selling to individual
consumers.
/.Cause and effect diagrams - Answer-A chart that identifies potential causes of
particular quality problems.
/.Checklist - Answer-A list of common defects and the number of observed occurrences
of each.
/.Conformance to specifications - Answer-how well a product or service meets the
targets and tolerances set by designers.
/.Continuous improvement - Answer-A philosophy of never ending improvement.
, /.Control charts - Answer-Charts used to evaluate whether a process is operating within
expectations.
/.Crossdocking - Answer-Eliminates storage and order picking functions of a distribution
warehouse.
/.Customer defined quality - Answer-an integrated effort designed to improve quality
performance at every level of the organization.
/.Deming Prize - Answer-Japanese award for companies to recognize efforts in quality
improvement.
/.Distribution management - Answer-Responsible for the movement of material from the
manufacturer to the customer.
/.Distribution warehouse - Answer-Used for short term storage, consolidation, and
product mixing.
/.Distributor crossdocking - Answer-the receiving and consolidating of inbound products
from different vendors into a multi-SKU pallet.
/.E-commerce - Answer-Using the internet and web to do business.
/.E-distributors - Answer-Independently owned net marketplaces having catalogs
representing thousands of suppliers and designed for spot purchases.
/.E-purchasing - Answer-Companies that connect onlone MRO suppliers to businesses
that pay fees to join the market, usually for long term contractual purchasing.
/.Early supplier involment (ESI) - Answer-Involvement of critical suppliers in new product
design.
/.Electronic data interchange (EDI) - Answer-A form of computer to computer
communications that enables sharing business documents.
/.Electronic requests for quotes (eRFQs) - Answer-An electronic request for a quote on
goods and services.
/.Electronic storefront - Answer-online catalogs of products made available to the
general public by a single supplier
/.Exchanges - Answer-Marketplaces that focus on spot requirements of larger firms in a
single industry
/.External Failure costs - Answer-Costs associated with failures that occur at the
customer site.
LATEST OA EXAM REAL EXAM 250+
QUESTIONS AND DETAILED
ANSWERS|ALREADY GRADED A+
Advertising revenue model - Answer-Provides users with information on services and
products and provides an opportunity for suppliers to advertise
/.Affiliate revenue model - Answer-Companies receive a referral fee for directing
business to an affiliate
/.Appraisal cost - Answer-The cost associated with uncovering defects
/.Automated order entry systems - Answer-A method using telephone models to send
digital orders to suppliers.
/.Backwards integration - Answer-Owning or controlling sources of raw materials and
components.
/.Benchmarking - Answer-Studying other companies business practices for comparison.
/.Bullwhip effect - Answer-Inaccurate or distorted demand information created in the
supply chain.
/.Business to Business commerce - Answer-Businesses buying and selling to other
businesses.
/.Business to consumer commerce - Answer-Businesses selling to individual
consumers.
/.Cause and effect diagrams - Answer-A chart that identifies potential causes of
particular quality problems.
/.Checklist - Answer-A list of common defects and the number of observed occurrences
of each.
/.Conformance to specifications - Answer-how well a product or service meets the
targets and tolerances set by designers.
/.Continuous improvement - Answer-A philosophy of never ending improvement.
, /.Control charts - Answer-Charts used to evaluate whether a process is operating within
expectations.
/.Crossdocking - Answer-Eliminates storage and order picking functions of a distribution
warehouse.
/.Customer defined quality - Answer-an integrated effort designed to improve quality
performance at every level of the organization.
/.Deming Prize - Answer-Japanese award for companies to recognize efforts in quality
improvement.
/.Distribution management - Answer-Responsible for the movement of material from the
manufacturer to the customer.
/.Distribution warehouse - Answer-Used for short term storage, consolidation, and
product mixing.
/.Distributor crossdocking - Answer-the receiving and consolidating of inbound products
from different vendors into a multi-SKU pallet.
/.E-commerce - Answer-Using the internet and web to do business.
/.E-distributors - Answer-Independently owned net marketplaces having catalogs
representing thousands of suppliers and designed for spot purchases.
/.E-purchasing - Answer-Companies that connect onlone MRO suppliers to businesses
that pay fees to join the market, usually for long term contractual purchasing.
/.Early supplier involment (ESI) - Answer-Involvement of critical suppliers in new product
design.
/.Electronic data interchange (EDI) - Answer-A form of computer to computer
communications that enables sharing business documents.
/.Electronic requests for quotes (eRFQs) - Answer-An electronic request for a quote on
goods and services.
/.Electronic storefront - Answer-online catalogs of products made available to the
general public by a single supplier
/.Exchanges - Answer-Marketplaces that focus on spot requirements of larger firms in a
single industry
/.External Failure costs - Answer-Costs associated with failures that occur at the
customer site.
