APPIAN ANALYST CERTIFICATION
PREP - SOLUTION ASSESSMENT AND
VALIDATION TEST QUESTIONS WITH
CORRECT ANSWERS
What is a service level agreement? - ANSWER-A service level agreement (SLA) is a
agreement between a customer and a service provider which defines the service, the
expected service levels and response times, and the means of measuring the
service performance.
How can risk management help a solution assessment? - ANSWER-Risk
management can help a solution assessment by identifying potential risks
associated with the proposed solution, such as parts or systems that may fail, and
identifying strategies to minimize or eliminate those risks.
What is an operational strategy? - ANSWER-An operational strategy is an overall
plan which outlines how an organization or business will operate or manage its
activities in order to reach its goals. It includes elements such as process design,
customer service, and operational measurements.
What is the purpose of a business case analysis? - ANSWER-The purpose of a
business case analysis is to look at the potential benefits and costs of a proposed
solution and determine whether it is a viable investment. The analysis looks at
factors such as market size, customer needs, competitors, ROI, and costs to
determine if the solution is a profitable one.
What is the purpose of a post-implementation review? - ANSWER-The purpose of a
post-implementation review is to assess the effectiveness of the solution after it has
been implemented. It involves reviewing the customer requirements, determining
customer satisfaction, and identifying areas for improvement.
How is change management related to solution assessments? - ANSWER-Change
management is related to solution assessments by helping to ensure that the
solution is implemented successfully. Change management involves understanding
the resistance to change and developing strategies for managing that resistance.
What is usability testing? - ANSWER-Usability testing is a process of evaluating the
usability of a proposed solution by testing it with real users. It involves observing and
evaluating how easily users are able to use the proposed solution and identify any
problems that need to be addressed. 15. What is a stakeholder analysis
What is regression testing? - ANSWER-Regression testing is a process of testing a
proposed solution after it has been modified or updated to ensure that existing
functionality has not been broken. It involves running the same tests that were used
to test the original version of the solution and verifying that the results are the same.
, What is the purpose of a requirements list? - ANSWER-The purpose of a
requirements list is to document the customer requirements and provide a reference
for the proposed solution. The requirements list should include a detailed description
of each requirement, any related acceptance criteria, and a traceable link to the
customer requirement.
What is the purpose of a project plan? - ANSWER-The purpose of a project plan is to
provide a timeline for the development and implementation of a proposed solution. It
includes steps such as identifying resources, estimating costs, and scheduling
milestones.
What is the purpose of a test plan? - ANSWER-The purpose of a test plan is to
provide a detailed plan for how a proposed solution will be tested to ensure that it
meets the customer's requirements. It should include the type of tests to be
conducted, the criteria for success, and the timeline for completing the tests.
What is a user acceptance test? - ANSWER-A user acceptance test is a process of
testing a proposed solution by a user to ensure that it meets the customer's
expectations. It involves performing tasks with the solution to validate that it works as
expected and confirming that it meets the customer requirements.
What role does the Solution Assessment and Validation step play in the APPIAN
Analyst Certification exam? - ANSWER-Solution Assessment and Validation is one
of the steps for the APPIAN Analyst Certification exam. This step helps to identify
and validate areas where a solution may benefit from improved operational
performance and higher user satisfaction. The successful completion of this step
helps to ensure that a provided solution meets the requirements set by the
stakeholders and can successfully be implemented. 2. What key points should be
addressed during the Solution Assessment and Validation process
What tools can be used to conduct the Solution Assessment and Validation process?
- ANSWER-A variety of tools can be used to conduct the Solution Assessment and
Validation process. This can include interviews, surveys, focus groups, market
research, and user testing. Additionally, root cause analysis and cost benefit analysis
can be used to assess the impact of the proposed solution.
How can the accuracy of the proposed solution be verified? - ANSWER-The
accuracy of the proposed solution can be verified through a variety of methods
including interviews, surveys, and user testing that gather feedback from
stakeholders and end-users. Additionally, root cause analysis can be done to identify
if the solution is addressing the right problem, and if the proposed solution solves the
identified problem. 5. What types of metrics should be examined during the Solution
Assessment and Validation process
What challenges may arise when creating a solution for multiple stakeholders? -
ANSWER-Some of the challenges that may arise when creating a solution for
multiple stakeholders include conflicting expectations, opinion-based decision-
making, and inability to synthesize different viewpoints. Additionally, agreement on
the desired solution and ensuring the proposed solution aligns with stakeholder
goals and objectives can be difficult.
PREP - SOLUTION ASSESSMENT AND
VALIDATION TEST QUESTIONS WITH
CORRECT ANSWERS
What is a service level agreement? - ANSWER-A service level agreement (SLA) is a
agreement between a customer and a service provider which defines the service, the
expected service levels and response times, and the means of measuring the
service performance.
How can risk management help a solution assessment? - ANSWER-Risk
management can help a solution assessment by identifying potential risks
associated with the proposed solution, such as parts or systems that may fail, and
identifying strategies to minimize or eliminate those risks.
What is an operational strategy? - ANSWER-An operational strategy is an overall
plan which outlines how an organization or business will operate or manage its
activities in order to reach its goals. It includes elements such as process design,
customer service, and operational measurements.
What is the purpose of a business case analysis? - ANSWER-The purpose of a
business case analysis is to look at the potential benefits and costs of a proposed
solution and determine whether it is a viable investment. The analysis looks at
factors such as market size, customer needs, competitors, ROI, and costs to
determine if the solution is a profitable one.
What is the purpose of a post-implementation review? - ANSWER-The purpose of a
post-implementation review is to assess the effectiveness of the solution after it has
been implemented. It involves reviewing the customer requirements, determining
customer satisfaction, and identifying areas for improvement.
How is change management related to solution assessments? - ANSWER-Change
management is related to solution assessments by helping to ensure that the
solution is implemented successfully. Change management involves understanding
the resistance to change and developing strategies for managing that resistance.
What is usability testing? - ANSWER-Usability testing is a process of evaluating the
usability of a proposed solution by testing it with real users. It involves observing and
evaluating how easily users are able to use the proposed solution and identify any
problems that need to be addressed. 15. What is a stakeholder analysis
What is regression testing? - ANSWER-Regression testing is a process of testing a
proposed solution after it has been modified or updated to ensure that existing
functionality has not been broken. It involves running the same tests that were used
to test the original version of the solution and verifying that the results are the same.
, What is the purpose of a requirements list? - ANSWER-The purpose of a
requirements list is to document the customer requirements and provide a reference
for the proposed solution. The requirements list should include a detailed description
of each requirement, any related acceptance criteria, and a traceable link to the
customer requirement.
What is the purpose of a project plan? - ANSWER-The purpose of a project plan is to
provide a timeline for the development and implementation of a proposed solution. It
includes steps such as identifying resources, estimating costs, and scheduling
milestones.
What is the purpose of a test plan? - ANSWER-The purpose of a test plan is to
provide a detailed plan for how a proposed solution will be tested to ensure that it
meets the customer's requirements. It should include the type of tests to be
conducted, the criteria for success, and the timeline for completing the tests.
What is a user acceptance test? - ANSWER-A user acceptance test is a process of
testing a proposed solution by a user to ensure that it meets the customer's
expectations. It involves performing tasks with the solution to validate that it works as
expected and confirming that it meets the customer requirements.
What role does the Solution Assessment and Validation step play in the APPIAN
Analyst Certification exam? - ANSWER-Solution Assessment and Validation is one
of the steps for the APPIAN Analyst Certification exam. This step helps to identify
and validate areas where a solution may benefit from improved operational
performance and higher user satisfaction. The successful completion of this step
helps to ensure that a provided solution meets the requirements set by the
stakeholders and can successfully be implemented. 2. What key points should be
addressed during the Solution Assessment and Validation process
What tools can be used to conduct the Solution Assessment and Validation process?
- ANSWER-A variety of tools can be used to conduct the Solution Assessment and
Validation process. This can include interviews, surveys, focus groups, market
research, and user testing. Additionally, root cause analysis and cost benefit analysis
can be used to assess the impact of the proposed solution.
How can the accuracy of the proposed solution be verified? - ANSWER-The
accuracy of the proposed solution can be verified through a variety of methods
including interviews, surveys, and user testing that gather feedback from
stakeholders and end-users. Additionally, root cause analysis can be done to identify
if the solution is addressing the right problem, and if the proposed solution solves the
identified problem. 5. What types of metrics should be examined during the Solution
Assessment and Validation process
What challenges may arise when creating a solution for multiple stakeholders? -
ANSWER-Some of the challenges that may arise when creating a solution for
multiple stakeholders include conflicting expectations, opinion-based decision-
making, and inability to synthesize different viewpoints. Additionally, agreement on
the desired solution and ensuring the proposed solution aligns with stakeholder
goals and objectives can be difficult.
