MIE 330 exam 2 Questions and Correct
Answers/ Latest Update / Already
Graded
Work Flow Design
Ans: •Process of analyzing tasks necessary for the production of a
product or service
•Tasks assigned to specific jobs and positions
work flow anaylsis
Ans: •Outputs: the products of any work unit
•Work processes: activities work unit's members engage in to produce a
given output
•Inputs: raw inputs (materials), equipment, and human resources needed
to carry out the work process
workj flow design in an organizations structure
,2 | Page
Ans: •Organization's structure brings together people who must
collaborate to efficiently produce desired outputs
•Different organizational structures include:
•Centralized
•Decentralized
•Functional Groups
Divisional Groups
job anaylsis
Ans: the process of getting detailed information about jobs
job descriptions
,3 | Page
Ans: •A job description is a list of tasks, duties, and responsibilities (TDRs)
that a particular job entails
•Key components
•Job title
•Brief description of the TDRs
•List of essential duties with detailed specifications of tasks involved in
carry out each duty
job specifications
Ans: •A job specification includes the following components:
•Knowledge: factual or procedural information necessary for successfully
performing task
•Skill: individual's level of proficiency at performing particular task
•Ability: general enduring capability an individual possesses
•Other Characteristics: job-related licensing, certifications, or personality
traits
, 4 | Page
incumbants
Ans: people who already hold position
Dictionary of Occupational Titles (DOT)
Ans: published by the U.S. Department of Labor
Occupational Information Network (O*NET)
Ans: an online job description database developed by the Labor
Department
Fleishman Job Analysis System
Ans: job analysis technique that asks subject-matter experts to evaluate
a job in terms of the abilities required to perform the job
Fleishman Job Analysis System category of abilities