DSP DELL CLIENT FOUNDATIONS STUDY
GUIDE Questions with 100% Correct
Answers Latest Versions 2025 GRADED
A+
What is BIOS Auto-Recovery? - Correct Answer-BIOS Auto-
Recovery is an automatic recovery process occurred if BIOS
image integrity is failed while booting, provided the BIOS
Auto-Recovery feature from hard drive is enabled in BIOS.
Why can't the values in BIOS be saved when it shows as
manufacturing mode? - Correct Answer-The system board
jumper is at SERVICE_MODE state
BIOS Recovery 2 from Hard Drive option can be disabled in
______. - Correct Answer-BIOS
T/F: Discrete Graphics cards connect to the motherboard of a
computer system using a slot, typically an Accelerated
Graphics Port (AGP) or a Peripheral Component Interconnect
Express (PCIe) connection. - Correct Answer-True
pg. 1 professoraxe
l
,Which is the easiest way to verify the functionality of system
board? - Correct Answer-By removing the memory module
Select the correct service scenario for a Dell system factory
installed with Windows 10 which has been root caused to a
fault MB. - Correct Answer-Replacement motherboard will be
dispatched together with Windows Universal Replacement
DPK which will be used for activation.
T/F: 32 GB DIMMs are only supported on systems using Xeon
W Series CPUs. - Correct Answer-True
What should a user do to preserve BIOS settings before
recovering the system? - Correct Answer-Set the "Reset
NVRAM" option to "Disabled" before starting the recovery
process.
How do you access BIOS or System Setup on Latitude portable
systems without a keyboard? - Correct Answer-Press the
power button, before the Dell logo is displayed press the
Volume Down button.
pg. 2 professoraxe
l
,How do you enable BIOS Auto-Recovery? - Correct Answer-
Click Maintenance under BIOS Settings -> Select BIOS
Recovery -> Check BIOS Auto Recovery -> Click Apply -> Exit
T/F: Dell notebook product ranges include Inspiron,
Latitude,Vostro, XPS, and G series (Inspiron Gaming) - Correct
Answer-True
Choose all that apply: Which of the following are valid steps in
launching ePSA diagnostics? - Correct Answer-Use the up and
down arrow keys to select <Diagnostics> on the menu and
press the Enter key
Power up the system and press the F12 key multiple times
during boot process to go to the Boot menu
Which is the notebook computer category that is designed to
be suitable for small organizations with little or no IT staff? -
Correct Answer-Vostro
Choose all that apply: What are the key functions of BIOS
(Basic Input/Output System). - Correct Answer-Activate the
system devices
pg. 3 professoraxe
l
, Test the system devices
Identify the system devices
Name the tool that can successfully repair and ignore
defective memory areas by masking the address from system
usage. - Correct Answer-MemRx
T/F: After a System Board replacement, a field technician can
input the service tag only once. - Correct Answer-True
When one or more drives in a RAID array contain data errors,
and another drive in the array is no longer an active member
of the array due to drive failure, foreign configuration, drive
removal, or any other reason, this creates a condition known
as ____________. - Correct Answer-Double Fault
How to initiate RTC Reset? - Correct Answer-Connect System
to an AC Power -> Keep the system in a power off state ->
Press & hold the power button for 30-35 Seconds -> Release
the power button to initiate RTC Reset.
pg. 4 professoraxe
l
GUIDE Questions with 100% Correct
Answers Latest Versions 2025 GRADED
A+
What is BIOS Auto-Recovery? - Correct Answer-BIOS Auto-
Recovery is an automatic recovery process occurred if BIOS
image integrity is failed while booting, provided the BIOS
Auto-Recovery feature from hard drive is enabled in BIOS.
Why can't the values in BIOS be saved when it shows as
manufacturing mode? - Correct Answer-The system board
jumper is at SERVICE_MODE state
BIOS Recovery 2 from Hard Drive option can be disabled in
______. - Correct Answer-BIOS
T/F: Discrete Graphics cards connect to the motherboard of a
computer system using a slot, typically an Accelerated
Graphics Port (AGP) or a Peripheral Component Interconnect
Express (PCIe) connection. - Correct Answer-True
pg. 1 professoraxe
l
,Which is the easiest way to verify the functionality of system
board? - Correct Answer-By removing the memory module
Select the correct service scenario for a Dell system factory
installed with Windows 10 which has been root caused to a
fault MB. - Correct Answer-Replacement motherboard will be
dispatched together with Windows Universal Replacement
DPK which will be used for activation.
T/F: 32 GB DIMMs are only supported on systems using Xeon
W Series CPUs. - Correct Answer-True
What should a user do to preserve BIOS settings before
recovering the system? - Correct Answer-Set the "Reset
NVRAM" option to "Disabled" before starting the recovery
process.
How do you access BIOS or System Setup on Latitude portable
systems without a keyboard? - Correct Answer-Press the
power button, before the Dell logo is displayed press the
Volume Down button.
pg. 2 professoraxe
l
,How do you enable BIOS Auto-Recovery? - Correct Answer-
Click Maintenance under BIOS Settings -> Select BIOS
Recovery -> Check BIOS Auto Recovery -> Click Apply -> Exit
T/F: Dell notebook product ranges include Inspiron,
Latitude,Vostro, XPS, and G series (Inspiron Gaming) - Correct
Answer-True
Choose all that apply: Which of the following are valid steps in
launching ePSA diagnostics? - Correct Answer-Use the up and
down arrow keys to select <Diagnostics> on the menu and
press the Enter key
Power up the system and press the F12 key multiple times
during boot process to go to the Boot menu
Which is the notebook computer category that is designed to
be suitable for small organizations with little or no IT staff? -
Correct Answer-Vostro
Choose all that apply: What are the key functions of BIOS
(Basic Input/Output System). - Correct Answer-Activate the
system devices
pg. 3 professoraxe
l
, Test the system devices
Identify the system devices
Name the tool that can successfully repair and ignore
defective memory areas by masking the address from system
usage. - Correct Answer-MemRx
T/F: After a System Board replacement, a field technician can
input the service tag only once. - Correct Answer-True
When one or more drives in a RAID array contain data errors,
and another drive in the array is no longer an active member
of the array due to drive failure, foreign configuration, drive
removal, or any other reason, this creates a condition known
as ____________. - Correct Answer-Double Fault
How to initiate RTC Reset? - Correct Answer-Connect System
to an AC Power -> Keep the system in a power off state ->
Press & hold the power button for 30-35 Seconds -> Release
the power button to initiate RTC Reset.
pg. 4 professoraxe
l