Answers.
Sara is an efficient supervisor at a restaurant, which is part of a large national chain. She was recently
sent to a two-week educational course by her employer to help her get the skills she needs for
promotion to a higher management post. The human resource management concept illustrated in the
scenario is _____. - CORRECT ANSWER development
An example of judgmental performance measure is _____. - CORRECT ANSWER Ranking
_____ is defined as intentionally seeking and hiring qualified or qualifiable employees from racial,
sexual, and ethnic groups that are underrepresented in an organization. - CORRECT ANSWER affirmative
action
When an organization uses an employment test that the majority ethnic group is known to pass at a
higher rate than minority groups , it is exhibiting _____. - CORRECT ANSWER an indirect form of
discrimination
Venus LLC has recently recruited a new batch of employees, and the HR manager intends to apprise
company rules to the employees. Which of the following training methods is most preferable in this
scenario? - CORRECT ANSWER the lecture method
A company has all of its candidates who are qualifiable for promotion attend a five-day evaluation
session during which they take a battery of tests, interviews, and perform in simulated work scenarios.
The _____ method is used for the selection process in this scenario. - CORRECT ANSWER assesment
center
An organization with a diverse workforce: - CORRECT ANSWER is most likely to have a competitive
advantage.
Organizations with a diverse workforce: - CORRECT ANSWER tend to have conflicts
, A hospital refuses to employ male nurses. This illustrates _____. - CORRECT ANSWER a direct form of
discrimination
The Age Discrimination in Employment Act forbids discrimination against workers above which of the
following ages? - CORRECT ANSWER 40
_____forbids discrimination on the basis of sex, race, color, religion, or national origin in all areas of the
employment relationship. - CORRECT ANSWER Title VII of the Civil Rights Act of 1964
_____ is defined as determining the extent to which a selection device is really predictive of future job
performance. - CORRECT ANSWER Validation
_____ refers to teaching managers and professionals the skills needed for both present and future jobs.
- CORRECT ANSWER Development
Which of the following is an advantage of Web-based training methods? - CORRECT ANSWER They can
be easily updated and revised
A(n) _____ occurs when a manager allows the assessment of an employee on one dimension to spread
to ratings of that employee on other dimensions. - CORRECT ANSWER halo error
_____ is the process of attracting qualified persons to apply for jobs that are open. - CORRECT ANSWER
recruiting
_____ is the process of dealing with employees who are represented by a union. - CORRECT ANSWER
labor relations
Teresa, a recruiter, needs to know basic information such as the name, educational background, and the
work experience of a candidate she will be interviewing. Teresa can find this information in the
candidate's _____. - CORRECT ANSWER application blank