MNGT301 CH 1 Practice Study Guide
Test.
Management - CORRECT ANSWER attainment of organizational goals in an effective and efficient
manner through planning, organizing, leading, and controlling organizational resources
Planning - CORRECT ANSWER identifying goals for future organizational performance and deciding on
the tasks and use of resources needed to attain them
Organizing - CORRECT ANSWER involves assigning tasks, grouping tasks into departments, delegating
authority, and allocating resources across the organization
Leading - CORRECT ANSWER use of influence to motivate employees to achieve organizational goals
Controlling - CORRECT ANSWER monitoring employees' activities, determining whether the organization
is moving toward its goals, and making corrections as necessary
Organization - CORRECT ANSWER social entity that is goal-directed and deliberately structured
Organizational Effectiveness - CORRECT ANSWER degree to which the organization achieves a stated
goal, or succeeds in accomplishing what it tries to do
Organizational Efficiency - CORRECT ANSWER the amount of resources used to achieve an
organizational goal
Performance - CORRECT ANSWER attainment of organizational goals by using resources in an efficient
and effective manner
Technical Skills - CORRECT ANSWER understanding and proficiency in the performance of specific tasks
, Human Skills - CORRECT ANSWER manager's ability to work with and through other people and to work
effectively as a group member
Conceptual Skills - CORRECT ANSWER cognitive ability to see the organization as a whole system and
the relationships among its parts
Top Managers - CORRECT ANSWER top of the hierarchy and are responsible for the entire organization.
They have titles such as president, chairperson, executive director, CEO, and executive vice president.
Top managers are responsible for setting organizational goals, defining strategies for achieving them,
monitoring and interpreting the external environment, and making decisions that affect the entire
organization. They look to the long-term future and concern themselves with general environmental
trends and the organization's overall success. Top managers are also responsible for communicating a
shared vision for the organization, shaping corporate culture, and nurturing an entrepreneurial spirit
that can help the company innovate and keep pace with rapid change
Middle Managers - CORRECT ANSWER middle levels of the organization and are responsible for
business units and major departments. Examples of middle managers are department head, division
head, manager of quality control, and director of the research lab. Middle managers typically have two
or more management levels beneath them. They are responsible for implementing the overall strategies
and policies defined by top managers. Middle managers generally are concerned with the near future
Project Manager - CORRECT ANSWER responsible for a temporary work project that involves the
participation of people from various functions and levels of the organization, and perhaps from outside
the company as well
First-line Managers - CORRECT ANSWER directly responsible for the production of goods and services.
They are the first or second level of management and have such titles as supervisor, line manager,
section chief, and office manager. They are responsible for teams and non-management employees.
Their primary concern is the application of rules and procedures to achieve efficient production, provide
technical assistance, and motivate subordinates. The time horizon at this level is short, with the
emphasis on accomplishing day-to-day goals
Functional Managers - CORRECT ANSWER responsible for departments that perform a single functional
task and have employees with similar training and skills. Functional departments include advertising,
sales, finance, human resources, manufacturing, and accounting;
manager who supervises a broad range of people and tasks on a regular basis, bringing together many
different departments
Test.
Management - CORRECT ANSWER attainment of organizational goals in an effective and efficient
manner through planning, organizing, leading, and controlling organizational resources
Planning - CORRECT ANSWER identifying goals for future organizational performance and deciding on
the tasks and use of resources needed to attain them
Organizing - CORRECT ANSWER involves assigning tasks, grouping tasks into departments, delegating
authority, and allocating resources across the organization
Leading - CORRECT ANSWER use of influence to motivate employees to achieve organizational goals
Controlling - CORRECT ANSWER monitoring employees' activities, determining whether the organization
is moving toward its goals, and making corrections as necessary
Organization - CORRECT ANSWER social entity that is goal-directed and deliberately structured
Organizational Effectiveness - CORRECT ANSWER degree to which the organization achieves a stated
goal, or succeeds in accomplishing what it tries to do
Organizational Efficiency - CORRECT ANSWER the amount of resources used to achieve an
organizational goal
Performance - CORRECT ANSWER attainment of organizational goals by using resources in an efficient
and effective manner
Technical Skills - CORRECT ANSWER understanding and proficiency in the performance of specific tasks
, Human Skills - CORRECT ANSWER manager's ability to work with and through other people and to work
effectively as a group member
Conceptual Skills - CORRECT ANSWER cognitive ability to see the organization as a whole system and
the relationships among its parts
Top Managers - CORRECT ANSWER top of the hierarchy and are responsible for the entire organization.
They have titles such as president, chairperson, executive director, CEO, and executive vice president.
Top managers are responsible for setting organizational goals, defining strategies for achieving them,
monitoring and interpreting the external environment, and making decisions that affect the entire
organization. They look to the long-term future and concern themselves with general environmental
trends and the organization's overall success. Top managers are also responsible for communicating a
shared vision for the organization, shaping corporate culture, and nurturing an entrepreneurial spirit
that can help the company innovate and keep pace with rapid change
Middle Managers - CORRECT ANSWER middle levels of the organization and are responsible for
business units and major departments. Examples of middle managers are department head, division
head, manager of quality control, and director of the research lab. Middle managers typically have two
or more management levels beneath them. They are responsible for implementing the overall strategies
and policies defined by top managers. Middle managers generally are concerned with the near future
Project Manager - CORRECT ANSWER responsible for a temporary work project that involves the
participation of people from various functions and levels of the organization, and perhaps from outside
the company as well
First-line Managers - CORRECT ANSWER directly responsible for the production of goods and services.
They are the first or second level of management and have such titles as supervisor, line manager,
section chief, and office manager. They are responsible for teams and non-management employees.
Their primary concern is the application of rules and procedures to achieve efficient production, provide
technical assistance, and motivate subordinates. The time horizon at this level is short, with the
emphasis on accomplishing day-to-day goals
Functional Managers - CORRECT ANSWER responsible for departments that perform a single functional
task and have employees with similar training and skills. Functional departments include advertising,
sales, finance, human resources, manufacturing, and accounting;
manager who supervises a broad range of people and tasks on a regular basis, bringing together many
different departments
