Practice Questions And Answers On Smart Serve

Practice Questions And Answers On
Smart Serve
Aqcustomerqshowingqsignsqofqintoxicationqwasqrefusedqtheqsaleqofqalcoholqbyqaqcashier.q20q
minutesqlater,qtheqcashierqnoticesqtheqsameqcustomerqbuyingqatqaqdifferentqcheck-
out.qWhatqshouldqtheqcashierqdo?
a.qcallqtheqpolice.
b.qnothing,qtheqcashierqisqnotqresponsibleqforqsalesqatqotherqcheck-out
c.qloudlyqcallqoutqtoqherqcolleagueqthatqtheqcustomerqisqintoxicated.
d.qdiscreetlyqtellqherqcolleagueqthatqaqpurchaseqwasqpreviouslyqdeniedqdueqtoqthisqcustome
rqshowingqsignsqofqintoxication.q-qCORRECTqqANSWER-
d.qdiscreetlyqtellqherqcolleagueqthatqaqpurchaseqwasqpreviouslyqdeniedqdueqtoqthisqcustome
rqshowingqsignsqofqintoxication.

Aqgroupqofqfriendsqhaveqbeenqdrinkingqatqaqtableqforqthreeqhours.qOneqofqtheqcustomersqord
ersqaqroundqofqwhiskyqshotsqforqtheqtable.qWhatqshouldqyouqdo?
a.qTellqtheqcustomerqsheqcannotqplaceqtheqorder.
b.qAssessqeachqcustomerqusingqtheqTrafficqLightqSystem,qandqthenqpolitelyqaskqeachqperso
nqifqtheyqwouldqlikeqtoqhaveqtheqdrink.
c.qFillqtheqorder.
d.qAskqtheseqcustomersqtoqleave.q-qCORRECTqqANSWER-
b.qassessqeachqcustomerqusingqtheqtrafficqlightqsystem,qandqthenqpolitelyqaskqeachqpersonqi
fqtheyqwouldqlikeqtoqhaveqtheqdrink

Accordingqtoqtheqlaw,qyouqmustqejectqaqcustomerqinqwhichqofqtheqfollowingqsituations?
a.qTheqcustomerqisqonqtheqpremiseqtoqsellqdrugs.
b.qTheqcustomerqwasqaskedqtoqleaveqtheqsameqday.
c.qYouqrateqtheqcustomerqYellowqinqtheqTrafficqLightqSystem.
d.qTheqcustomerqisqintentqonqcausingqaqfight.q-qCORRECTqqANSWER-a,qb,qd
a.qTheqcustomerqisqonqtheqpremiseqtoqsellqdrugs.
b.qTheqcustomerqwasqaskedqtoqleaveqtheqsameqday.
d.qTheqcustomerqisqintentqonqcausingqaqfight.

Afterqstop-serviceqtime,qallqalcoholqmustqbeqclearedqfromqtablesqwithin:
a.q15qminutes
b.q30qminutes

, c.q45qminutes
d.q60qminutesq-qCORRECTqqANSWER-c.q45qminutes

Ajayqisqplayqtriviaqwithqfriends.qInq3qhours,qheqhasqhadq4qdrinks.
Onqhisqwayqtoqtheqwashroom,qheqstopsqtoqengageqinqaqloudqconversationqwithqstranger.qW
hichqsignqofqintoxicationqisqheqexhibiting?
a.qLossqofqself-controlqandqinhibitions.
b.qLossqofqcoordinationqandqbalance.
c.qLossqofqmemory.
d.qLossqofqeye-handqcoordination.q-qCORRECTqqANSWER-a.qLossqofqself-
controlqandqinhibitions

Alcoholqisqmetabolizedqinqtheqbodyqatqaqsetqrate.qForqmostqpeople,qthatqrateqis:
a.qApproximatelyqoneqstandardqdrinkqanqhour.
b.qApproximatelyqoneqstandardqdrinkqeveryq90qminutes.
c.qApproximatelyqoneqstandardqdrinkqeveryq2qhours.
d.qApproximatelyqtwoqstandardqdrinksqanqhour.q-qCORRECTqqANSWER-
a.qapproximatelyqoneqstandardqdrinkqanqhour

Angelaqisqhandingqoutqsamplesqofqalcoholqinqaqgroceryqstore.qAqcustomerqasksqifqit'sqokayqt
oqtakeqtheqsampleqwithqherqtoqtheqnextqaisle.qCanqAngelaqallowqthis?
a.qNo.qGroceryqstoreqcustomersqmustqconsumeqtheqsampleqinqtheqareaqwhereqitqisqprovide
d.
b.qYes,qbutqonlyqifqAngelaqcanqstillqseeqtheqcustomerqfromqherqsampleqstation.
c.qYes,qbutqonlyqifqtheqcustomerqpromisesqtoqreturnqtheqsampleqcupqtoqAngela.
d.qYes.qGroceryqstoreqcustomersqcanqconsumeqtheqsampleqanywhereqinqtheqstore.q-
qCORRECTqqANSWER-

a.qNo.qGroceryqstoreqcustomersqmustqconsumeqtheqsampleqinqtheqareaqwhereqitqisqprovide
d

Employeesqworkingqforqaqlicensedqestablishmentqmayqbeqfoundqcivillyqliableqforqintoxicated
qcustomersqwhoqinjureqthemselvesqorqothers.qWhichqofqtheqfollowingqisqalsoqtrueqaboutqCivil

qLiability?

a.qItqinvolvesqaqcourtqfindingqofqnegligenceqorqlackqofqDutyqofqCare.
b.qItqappliesqonlyqtoqserversqandqbartenders,qnotqtoqownersqand
managers.
c.qItqmeansqthatqcriminalqchargesqareqlaidqbyqtheqpolice.
d.qItqcanqonlyqarisequnderqtheqprovisionsqofqtheqLiquorqLicenceqActq(LLA).q-
qCORRECTqqANSWER-a.qItqinvolvesqaqcourtqfindingqofqnegligenceqorqlackqofqDutyqofqCare.




Inqunderstandingqtheqeffectsqofqalcohol,qwhichqofqtheqfollowingqstatementsqisqtrue?
a.qTalkingqtoqaqcustomerqcanqhelpqyouqdetermineqifqtheyqareqintoxicated
b.qAqmedicalqconditionqmayqcauseqaqcustomerqtoqseemqintoxicated.
c.qAqsingleqdrinkqcanqaffectqtheqwayqaqpersonqbehaves.
d.qToleranceqtoqalcoholqdoesqnotqaffectqaqperson'sqBACqlevel.q-qCORRECTqqANSWER-
c.qAqsingleqdinkqcanqaffectqtheqwayqaqpersonqbehaves