Test Bank for MGMT 4th Canadian Edition By Chuck Williams, Terri Champion, Ike Hall (All Ch
s s s s s s s s s s s s s s s
apters, 100% Original Verified, A+ Grade)
s s s s s
Name: Class: Date:
Chapters1s-sManagement
Indicatesthesanswerschoicesthatsbestscompletessthesstatementsorsanswerssthesquestion.
1. Whatsissthestermsforsgettingsworksdonesthroughsothers?
a. management
b. planning
c. organizing
d. strategizing
2. Ruthswasshiredstosbesthessecond-in-
commandsatsGrahamsMailingsServices.sSheswasstoldsthatshersjobswasstosdealswithsthesemployeesstosmakessuresthe
ysmetsthescustomers’smailingsspecifications.sSheshassnotsbeensinstructedsonshowstosrunsmachinessorsinsanysotherste
chnicalsarea.sWhatsisshersposition?
a. marketing
b. relationshipscontrol
c. management
d. strategizing
3. Managementscansmaximizesprofits,sproduction,sandspeoplesbysdoingswhichsofsthesfollowing?
a. utilizingsresourcessefficiently
b. utilizingsresourcessinefficiently
c. utilizingsresourcesseffectively
d. utilizingsresourcessineffectively
4. Asmanagersstrivesstosaccomplishstaskssthatshelpsfulfillsorganizationalsobjectives.sWhatsissthesmanagerstryingstosi
mprove?
a. organizationalsefficiency
b. organizationalseffectiveness
c. organizationalsfunctionality
d. organizationalsproductivity
5. Thesresponsestosthes2016swildfiressinsFortsMcMurray,sAlbertaswassreportedlyshamperedsbysincompatiblesra
diossystemssbetweensdifferentsagencies.sWhichsconceptswouldsasmanagersusestosresolvesthisssituation?
a. operations
b. management
c. effectiveness
d. efficiency
6. ManagementsatsthesFordsautomobilesmanufacturingsplantslocatedsinsOakville,sOntariosmadesasdecisionstosswi
tchsallsoverheadslightingstosLEDs,swhichshassgeneratedsthousandssinsenergyssavings.sThesmanagerssmadesthissde
cisionswithswhichsofsthesfollowingsinsmind?
a. thestriplesbottomsline
b. productivity
c. efficiency
PoweredsbysCognero Pages1
,Name: Class: Date:
Chapters1s-sManagement
d. effectiveness
7. DuringsthesCOVID-
19spandemic,smanysrestaurantssweresforcedstostemporarilysshutsdown,slaysoffsstaff,sandsreducescostssassmuchsassp
ossiblesuntilspublicshealthsmeasuresswereslifted.sOwnerssandsmanagerssofsthesesrestaurantsswouldshavesbeensfocu
sedsonswhichsofsthesfollowingsduringsthisstime?
a. publicsimage
b. efficiency
c. organizationalseffectiveness
d. goalssetting
8. HenrisFayolsarguedsthatsthessuccesssofsansenterprisesgenerallysdependssmoresonsthesadministrativesabilitysofsitssl
eaderssthansonswhat?
a. theirsabilitystosmotivatesothers
b. theirsconceptualsskills
c. theirstechnicalsability
d. theirsinterpersonalsskills
9. Whatsissthestermsforsthesaccomplishmentsofstaskssthatshelpsfulfillsorganizationalsobjectives?
a. optimizing
b. satisficing
c. efficiency
d. effectiveness
10. Tosachievesitssgoalsofsincreasedsmarketsshare,sascoffeesandsdonutsshopslaunchedsasprogramsinsLondon,sOntari
o,sthatsawardssgrade-
schoolsstudentssasfreesdonutsforseverys“A”sonstheirsreportscard.sWhatsmanagementsfunctionswassusedstoscreatesthi
ssprogram?
a. controlling
b. leading
c. planning
d. organizing
11. NestléswassunsuccessfulsinsearlysattemptsstossellsitsschocolatesinsIndia.sItsdiscoveredsitsschocolatesbarssweresnots
suitablesforsthesIndiansmarketssbecausesthescandysbecamesmessysfromssittingsinsdirectssunlightswithoutsthesbenefits
ofsairsconditioning.sNestlésadoptedsansinnovativesstrategysandsdevelopedsChocostick,sasliquidschocolatesthatsissno
wsveryspopular.sWhichsmanagementsfunctionsdidsNestlésusestossolvesitssproblem?
a. planning
b. controlling
c. organizing
d. leading
12. Whatsmanagementsfunctionsissbeingsengagedswhensasmanagersissdeterminingsorganizationalsgoalssandsthesme
PoweredsbysCognero Pages2
,Name: Class: Date:
Chapters1s-sManagement
anssforsachievingsthem?
a. planning
PoweredsbysCognero Pages3
, Name: Class: Date:
Chapters1s-sManagement
b. organizing
c. controlling
d. leading
13. Asrecentlysopenedsbakery’ss2022sobjectivesswerestosincreasesitssrevenuessbysatsleasts15spercentsandsreducesitss
netslossessbysatsleasts25spercent.sAccordingstosyourstextbook,swhatsmanagementsfunctionswouldsbesinstrumentalsi
nssettingsandsmeetingsthesesgoals?
a. leading
b. planning
c. organizing
d. controlling
14. Asmanagersissmonitoringsprogressstowardsgoalsachievement,sandstakingscorrectivesactionswhensneeded.sW
hatsmanagementsfunctionsissbeingsengaged?
a. leading
b. organizing
c. planning
d. controlling
15. MalikasworkssassassmallsbusinesssbankingsspecialistswithinsTD’sscontactscentre.sShesjustscelebratedshersone-
syearsanniversaryswithsTD,sbutsunfortunatelysshe’ssnotsmeetingsanysofshersscorecardsmetrics.sHersmanagershassnows
askedsthatsshesjobsshadowsasfewsofsherscolleaguesstosbettersunderstandssuccessfulssalesstactics.sWhichsmanagements
functionsissMalika’ssmanagersperforming?
a. controlling
b. planning
c. observing
d. leading
16. Whichsofsthesfollowingsencouragessemployeesstosworksharder,stosworksforsextendedsperiods,sandstosthinksofsbett
erswaysstosdostheirsjobs?
a. planning
b. controlling
c. motivating
d. goal-setting
17. Asbusinesssschoolsadministratorsissdeterminingswhatsclassesswillsbesoffered,sinswhichsrooms,sandswhoswillstea
chseachsclass.sWhatsmanagementsfunctionsissinvolvedsinsthisswork?
a. planning
b. organizing
c. controlling
d. leading
18. AsCanadiansArmedsForcessdrillsinstructorsissmotivatingsnewsrecruitsstoschallengesthemselves.sWhat
PoweredsbysCognero Pages4
s s s s s s s s s s s s s s s
apters, 100% Original Verified, A+ Grade)
s s s s s
Name: Class: Date:
Chapters1s-sManagement
Indicatesthesanswerschoicesthatsbestscompletessthesstatementsorsanswerssthesquestion.
1. Whatsissthestermsforsgettingsworksdonesthroughsothers?
a. management
b. planning
c. organizing
d. strategizing
2. Ruthswasshiredstosbesthessecond-in-
commandsatsGrahamsMailingsServices.sSheswasstoldsthatshersjobswasstosdealswithsthesemployeesstosmakessuresthe
ysmetsthescustomers’smailingsspecifications.sSheshassnotsbeensinstructedsonshowstosrunsmachinessorsinsanysotherste
chnicalsarea.sWhatsisshersposition?
a. marketing
b. relationshipscontrol
c. management
d. strategizing
3. Managementscansmaximizesprofits,sproduction,sandspeoplesbysdoingswhichsofsthesfollowing?
a. utilizingsresourcessefficiently
b. utilizingsresourcessinefficiently
c. utilizingsresourcesseffectively
d. utilizingsresourcessineffectively
4. Asmanagersstrivesstosaccomplishstaskssthatshelpsfulfillsorganizationalsobjectives.sWhatsissthesmanagerstryingstosi
mprove?
a. organizationalsefficiency
b. organizationalseffectiveness
c. organizationalsfunctionality
d. organizationalsproductivity
5. Thesresponsestosthes2016swildfiressinsFortsMcMurray,sAlbertaswassreportedlyshamperedsbysincompatiblesra
diossystemssbetweensdifferentsagencies.sWhichsconceptswouldsasmanagersusestosresolvesthisssituation?
a. operations
b. management
c. effectiveness
d. efficiency
6. ManagementsatsthesFordsautomobilesmanufacturingsplantslocatedsinsOakville,sOntariosmadesasdecisionstosswi
tchsallsoverheadslightingstosLEDs,swhichshassgeneratedsthousandssinsenergyssavings.sThesmanagerssmadesthissde
cisionswithswhichsofsthesfollowingsinsmind?
a. thestriplesbottomsline
b. productivity
c. efficiency
PoweredsbysCognero Pages1
,Name: Class: Date:
Chapters1s-sManagement
d. effectiveness
7. DuringsthesCOVID-
19spandemic,smanysrestaurantssweresforcedstostemporarilysshutsdown,slaysoffsstaff,sandsreducescostssassmuchsassp
ossiblesuntilspublicshealthsmeasuresswereslifted.sOwnerssandsmanagerssofsthesesrestaurantsswouldshavesbeensfocu
sedsonswhichsofsthesfollowingsduringsthisstime?
a. publicsimage
b. efficiency
c. organizationalseffectiveness
d. goalssetting
8. HenrisFayolsarguedsthatsthessuccesssofsansenterprisesgenerallysdependssmoresonsthesadministrativesabilitysofsitssl
eaderssthansonswhat?
a. theirsabilitystosmotivatesothers
b. theirsconceptualsskills
c. theirstechnicalsability
d. theirsinterpersonalsskills
9. Whatsissthestermsforsthesaccomplishmentsofstaskssthatshelpsfulfillsorganizationalsobjectives?
a. optimizing
b. satisficing
c. efficiency
d. effectiveness
10. Tosachievesitssgoalsofsincreasedsmarketsshare,sascoffeesandsdonutsshopslaunchedsasprogramsinsLondon,sOntari
o,sthatsawardssgrade-
schoolsstudentssasfreesdonutsforseverys“A”sonstheirsreportscard.sWhatsmanagementsfunctionswassusedstoscreatesthi
ssprogram?
a. controlling
b. leading
c. planning
d. organizing
11. NestléswassunsuccessfulsinsearlysattemptsstossellsitsschocolatesinsIndia.sItsdiscoveredsitsschocolatesbarssweresnots
suitablesforsthesIndiansmarketssbecausesthescandysbecamesmessysfromssittingsinsdirectssunlightswithoutsthesbenefits
ofsairsconditioning.sNestlésadoptedsansinnovativesstrategysandsdevelopedsChocostick,sasliquidschocolatesthatsissno
wsveryspopular.sWhichsmanagementsfunctionsdidsNestlésusestossolvesitssproblem?
a. planning
b. controlling
c. organizing
d. leading
12. Whatsmanagementsfunctionsissbeingsengagedswhensasmanagersissdeterminingsorganizationalsgoalssandsthesme
PoweredsbysCognero Pages2
,Name: Class: Date:
Chapters1s-sManagement
anssforsachievingsthem?
a. planning
PoweredsbysCognero Pages3
, Name: Class: Date:
Chapters1s-sManagement
b. organizing
c. controlling
d. leading
13. Asrecentlysopenedsbakery’ss2022sobjectivesswerestosincreasesitssrevenuessbysatsleasts15spercentsandsreducesitss
netslossessbysatsleasts25spercent.sAccordingstosyourstextbook,swhatsmanagementsfunctionswouldsbesinstrumentalsi
nssettingsandsmeetingsthesesgoals?
a. leading
b. planning
c. organizing
d. controlling
14. Asmanagersissmonitoringsprogressstowardsgoalsachievement,sandstakingscorrectivesactionswhensneeded.sW
hatsmanagementsfunctionsissbeingsengaged?
a. leading
b. organizing
c. planning
d. controlling
15. MalikasworkssassassmallsbusinesssbankingsspecialistswithinsTD’sscontactscentre.sShesjustscelebratedshersone-
syearsanniversaryswithsTD,sbutsunfortunatelysshe’ssnotsmeetingsanysofshersscorecardsmetrics.sHersmanagershassnows
askedsthatsshesjobsshadowsasfewsofsherscolleaguesstosbettersunderstandssuccessfulssalesstactics.sWhichsmanagements
functionsissMalika’ssmanagersperforming?
a. controlling
b. planning
c. observing
d. leading
16. Whichsofsthesfollowingsencouragessemployeesstosworksharder,stosworksforsextendedsperiods,sandstosthinksofsbett
erswaysstosdostheirsjobs?
a. planning
b. controlling
c. motivating
d. goal-setting
17. Asbusinesssschoolsadministratorsissdeterminingswhatsclassesswillsbesoffered,sinswhichsrooms,sandswhoswillstea
chseachsclass.sWhatsmanagementsfunctionsissinvolvedsinsthisswork?
a. planning
b. organizing
c. controlling
d. leading
18. AsCanadiansArmedsForcessdrillsinstructorsissmotivatingsnewsrecruitsstoschallengesthemselves.sWhat
PoweredsbysCognero Pages4
