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<LATEST VERSION>
1. Identifying the numbers and types of employees the organization will
require to meet its objectives. - ANSWER ✓ HR Planning
2. What are the three stages of HR Planning? - ANSWER ✓ 1. Forecasting
2. goal setting/strategic planning
3. program implementation and evaluation
3. Involves adding challenges or new responsibilities to employees' current
jobs. - ANSWER ✓ Job Enlargement
4. Moving employees through a series of job assignments in one or more
functional areas. - ANSWER ✓ Job Rotation
5. Assignment of an employee to a position in a different area of the company,
usually in a lateral move. - ANSWER ✓ Transfer
6. T/F: Many companies have difficulty getting employees to accept transfers
because it is stressful. - ANSWER ✓ True
7. Assignment of an employee to a position with less responsibility and
authority. - ANSWER ✓ Downward Move
,8. Organizational programs that attempt to ameliorate problems encountered by
workers who are drug dependent, alcoholic, or psychologically troubled are
referred to as _____ programs. - ANSWER ✓ employee assistance
9. What type of counseling helps displaced employees manage the transition
from one job to another? - ANSWER ✓ Outplacement
10.Which of the following statements is accurate about voluntary turnover? -
ANSWER ✓ It can lead to the loss of highly valued employees to
competitors.
11.Which of the following best describes job withdrawal? - ANSWER ✓ It is a
set of behaviors that dissatisfied individuals enact to avoid the work
situation.
12.An employee who engages in absenteeism is displaying job dissatisfaction
through _____. - ANSWER ✓ physical withdrawal
13.The degree to which an employee identifies with an organization and is
willing to put forth effort on its behalf is called _____. - ANSWER ✓
organizational commitment
14.Most attempts to measure job satisfaction rely on _____. - ANSWER ✓
workers' self-reports
15.Employee survey research allows a company to monitor trends over time
and thus prevent problems, before they happen, in the area of _____. -
ANSWER ✓ voluntary turnover
16.Assignment of an employee to a position with greater challenges, more
responsibility, and more authority than in the previous job, usually
accompanied by a pay increase. - ANSWER ✓ Promotion
17.Employee development through a full-time temporary position at another
organization. - ANSWER ✓ Externship
18.A leave of absence from an organization to renew or develop skills. -
ANSWER ✓ Sabbatical
,19.What are the two elements of employee development relating to
interpersonal relationships? - ANSWER ✓ Mentoring
Coaching
20.An experienced, productive senior employee who helps develop a less
experienced employee (a protégé) - ANSWER ✓ Mentor
21.T/F: Most mentoring relationships develop informally as a result of interests
of values shared by the mentor and protege. - ANSWER ✓ True
22.A peer or manager who works with an employee to motivate the employee,
help him or her develop skills, and provide reinforcement and feedback. -
ANSWER ✓ Coach
23.A basic career-management system includes what four parts? - ANSWER ✓
1. Data Gathering
2. Feedback
3. Goal Setting
4. Action Planning & Follow up
24.The use of information by employees to determine their career interests,
values, aptitudes, and behavioral tendencies. - ANSWER ✓ Self-Assessment
25.Information employers give employees about their skills and knowledge &
where these assets fit into the organization's plans - ANSWER ✓ Feedback
26.Short and long-term career objectives - ANSWER ✓ Goals
27.What are the four categories of goals/career objectives? - ANSWER ✓ 1.
Desired Positions
2. Level of skill to apply
3. Work Setting
4. Skill Acquisition
28.T/F: Goals should be specific and include a date - ANSWER ✓ True
, 29.What is an action plan? - ANSWER ✓ A plan for how they will achieve
their short and long term career goals
30.Circumstances resembling an invisible barrier that keeps most women and
minorities from attaining the top jobs in organizations. - ANSWER ✓ Glass
Ceiling
31.The process of attempting to ascertain the supply of and demand for various
types of human resources is called _____. - ANSWER ✓ forecasting
32.A(n) _____ shows the proportion of employees in different job categories at
different times. - ANSWER ✓ transitional matrix
33.How many of the total HR assistant managers employed in 2012 were
promoted to the HR manager position in 2013? - ANSWER ✓ 5 percent
34.From which of the following job categories was no employee promoted in
2013? - ANSWER ✓ HR coordinator
35.There were demotions from the _____ job category. - ANSWER ✓ HR
officer
36.How many of the HR practitioners employed in 2012 were promoted to the
category of HR officer in 2013? - ANSWER ✓ 10 percent
37.Which of the following job categories saw the highest percentage of its
employees leave the organization in 2013? - ANSWER ✓ HR assistant
38.Which of the following is true about transitional matrices? - ANSWER ✓
Transitional matrices are extremely useful for charting historic trends in a
company's supply of labor.
39.Which of the following is the definition of a leading indicator? - ANSWER
✓ It is an objective measure that accurately predicts future labor demand.
40.Which of the following is considered a fast option for reducing an expected
labor surplus but results in high human suffering? - ANSWER ✓ Demotions