Questions and Answers 100% Pass
SWOT Analysis - ✔✔Used to assess one's own self.
Strengths
Weaknesses
Opportunity
Threats
4 ways to building relationship and promote motivation - ✔✔Active
listening
Motivational interviewing
Positive thinking
Trust and Rapport
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Katelyn Whitman, All Rights Reserved © 2025
,Active Listening - ✔✔Consistent, undivided attention
non verbal: eye contact, pauses, facial expression
Motivational Interviewing - ✔✔Client Centered Approach:
Empathy and acceptance
Highlight discrepancies between behaviors and goals
Positive Listening - ✔✔Respect and openness
AVOID Negative listening
Trust and Rapport - ✔✔Character based
Competency based
Combined Based
Character Based - ✔✔Honesty
Respect
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Katelyn Whitman, All Rights Reserved © 2025
, Right your Wrongs
Loyalty
Competency Based - ✔✔Deliver results
Get Better
Confront Reality
Clarify expectations
Accountability
Combined Based - ✔✔Listen first
Keep commitments
Extend Trust
Cognitive Coaching - ✔✔Identify unhelpful thoughts
Respond more effectively
Develop Rational Counter Responses
ABC Model
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Katelyn Whitman, All Rights Reserved © 2025