CLEMSON MKT 3010 EXAM 1 QUESTIONS
WITH CORRECT ANSWERS 2025
MarketingW-WCORRECTWANSWERW-
AnWorganizationalWfunctionWandWaWsetWofWprocessesWforWcreating,Wcapturing,Wcommunicating,Wa
ndWdeliveringWvalueWtoWcustomersWandWforWmanagingWcustomerWrelationshipsWinWwaysWthatWben
efitWtheWorganizationWandWitsWstakeholders
MarketingWPlanW-WCORRECTWANSWERW-
AWwrittenWdocumentWcomposedWofWanWanalysisWofWtheWcurrentWmarketingWsituation,Wopportunit
iesWandWthreatsWforWtheWfirm,WmarketingWobjectivesWandWstrategyWspecifiedWinWtermsWofWtheWfou
rWP's,WactionWprograms,WandWprojectedWorWproWformaWincomeWstatements
ExchangeW-WCORRECTWANSWERW-
TheWtradeWofWthingsWofWvalueWbetweenWtheWbuyerWandWsellerWsoWthatWeachWbetterWoffWasWaWresu
lt
MarketingWMixW(FourWP's)W-WCORRECTWANSWERW-Product,WPrice,WPlace,WandWPromotion
theWcontrollableWsetWofWactivitiesWthatWaWfirmWusesWtoWrespondWtoWtheWwantsWofWitsWtargetWmark
ets.
GoodsW-WCORRECTWANSWERW-itemsWthatWcanWbeWphysicallyWtouched
ServiceW-WCORRECTWANSWERW-
anyWintangibleWofferingWthatWinvolvesWaWdeed,Wperformance,WorWeffortWthatWcannotWbeWphysicall
yWpossessed
intangibleWcustomerWbenefitsWthatWareWproducedWbyWpeopleWorWmachinesWandWcannotWbeWsepar
atedWfromWtheWproducer
IdeasW-WCORRECTWANSWERW-IntellectualWconcepts—thoughts,Wopinions,WandWphilosophies.
, Business-to-ConsumerW(B2C)WMarketingW-WCORRECTWANSWERW-
theWprocessWinWwhichWbusinessesWsellWtoWconsumers
Business-to-BusinessW(B2B)WMarketingW-WCORRECTWANSWERW-
theWprocessWofWbuyingWandWsellingWgoodsWorWservicesWtoWbeWusedWinWtheWproductionWofWotherWg
oodsWandWservices,WforWconsumptionWbyWtheWbuyingWorganization,WorWforWresaleWbyWwholesalers
WandWretailers
Consumer-to-ConsumerW(C2C)WMarketingW-WCORRECTWANSWERW-
theWprocessWinWwhichWconsumersWsellWtoWotherWconsumers
ValueW-WCORRECTWANSWERW-
reflectsWtheWrelationshipWofWbenefitsWtoWcosts,WorWwhatWtheWconsumerWgetsWforWwhatWheWorWshe
Wgives
ValueWCocreationW-WCORRECTWANSWERW-
CustomersWactWasWcollaboratorsWwithWaWmanufacturerWorWretailerWtoWcreateWtheWproductWorWser
vice
RelationalWOrientationW-WCORRECTWANSWERW-
AWmethodWofWbuildingWaWrelationshipWwithWcustomersWbasedWonWtheWphilosophyWthatWbuyersWa
ndWsellersWshouldWdevelopWaWlongWtermWrelationship
CustomerWRelationshipWManagementW(CRM)W-WCORRECTWANSWERW-
aWbusinessWphilosophyWandWsetWofWstrategies,Wprograms,WandWsystemsWthatWfocusWonWidentifying
WandWbuildingWloyaltyWamongWtheWfirm'sWmostWvaluedWcustomers
SupplyWChainW-WCORRECTWANSWERW-
TheWgroupWofWfirmsWthatWmakeWandWdeliverWaWgivenWsetWofWgoodsWorWservices
WITH CORRECT ANSWERS 2025
MarketingW-WCORRECTWANSWERW-
AnWorganizationalWfunctionWandWaWsetWofWprocessesWforWcreating,Wcapturing,Wcommunicating,Wa
ndWdeliveringWvalueWtoWcustomersWandWforWmanagingWcustomerWrelationshipsWinWwaysWthatWben
efitWtheWorganizationWandWitsWstakeholders
MarketingWPlanW-WCORRECTWANSWERW-
AWwrittenWdocumentWcomposedWofWanWanalysisWofWtheWcurrentWmarketingWsituation,Wopportunit
iesWandWthreatsWforWtheWfirm,WmarketingWobjectivesWandWstrategyWspecifiedWinWtermsWofWtheWfou
rWP's,WactionWprograms,WandWprojectedWorWproWformaWincomeWstatements
ExchangeW-WCORRECTWANSWERW-
TheWtradeWofWthingsWofWvalueWbetweenWtheWbuyerWandWsellerWsoWthatWeachWbetterWoffWasWaWresu
lt
MarketingWMixW(FourWP's)W-WCORRECTWANSWERW-Product,WPrice,WPlace,WandWPromotion
theWcontrollableWsetWofWactivitiesWthatWaWfirmWusesWtoWrespondWtoWtheWwantsWofWitsWtargetWmark
ets.
GoodsW-WCORRECTWANSWERW-itemsWthatWcanWbeWphysicallyWtouched
ServiceW-WCORRECTWANSWERW-
anyWintangibleWofferingWthatWinvolvesWaWdeed,Wperformance,WorWeffortWthatWcannotWbeWphysicall
yWpossessed
intangibleWcustomerWbenefitsWthatWareWproducedWbyWpeopleWorWmachinesWandWcannotWbeWsepar
atedWfromWtheWproducer
IdeasW-WCORRECTWANSWERW-IntellectualWconcepts—thoughts,Wopinions,WandWphilosophies.
, Business-to-ConsumerW(B2C)WMarketingW-WCORRECTWANSWERW-
theWprocessWinWwhichWbusinessesWsellWtoWconsumers
Business-to-BusinessW(B2B)WMarketingW-WCORRECTWANSWERW-
theWprocessWofWbuyingWandWsellingWgoodsWorWservicesWtoWbeWusedWinWtheWproductionWofWotherWg
oodsWandWservices,WforWconsumptionWbyWtheWbuyingWorganization,WorWforWresaleWbyWwholesalers
WandWretailers
Consumer-to-ConsumerW(C2C)WMarketingW-WCORRECTWANSWERW-
theWprocessWinWwhichWconsumersWsellWtoWotherWconsumers
ValueW-WCORRECTWANSWERW-
reflectsWtheWrelationshipWofWbenefitsWtoWcosts,WorWwhatWtheWconsumerWgetsWforWwhatWheWorWshe
Wgives
ValueWCocreationW-WCORRECTWANSWERW-
CustomersWactWasWcollaboratorsWwithWaWmanufacturerWorWretailerWtoWcreateWtheWproductWorWser
vice
RelationalWOrientationW-WCORRECTWANSWERW-
AWmethodWofWbuildingWaWrelationshipWwithWcustomersWbasedWonWtheWphilosophyWthatWbuyersWa
ndWsellersWshouldWdevelopWaWlongWtermWrelationship
CustomerWRelationshipWManagementW(CRM)W-WCORRECTWANSWERW-
aWbusinessWphilosophyWandWsetWofWstrategies,Wprograms,WandWsystemsWthatWfocusWonWidentifying
WandWbuildingWloyaltyWamongWtheWfirm'sWmostWvaluedWcustomers
SupplyWChainW-WCORRECTWANSWERW-
TheWgroupWofWfirmsWthatWmakeWandWdeliverWaWgivenWsetWofWgoodsWorWservices