Advanced Chiropractic Assistant Course:
Final Exam |211 Questions and Answers
To whom is the C.A.'s first obligation in the office? - -Doctor
- After reviewing the charges with the patient and you go to collect the fees,
you say: - -Will this be cash, check or charge/card?
- When checking out a patient, the phone rings. You: - -Answer the phone
and ask them if they're able to hold, then handle the patient checking out.
- Answer the phone promptly (within 2-3 rings) and assume and unhurried
manner. T/F - -True
- Allow anyone who calls and asks for the doctor to speak to them. T/F - -
False
- Words come from the mind, but the way they are spoken reveals your
heart. T/F - -True
- A C.A. is the best public relations a D.C. can have. T/F - -True
- A C.A. should carry their doctor's or their own personal cards at all times.
T/F - -True
- A C.A. should always address the doctor in a professional manner. T/F - -
True
- A C.A. should always identify themselves and the office when answering
the phone. T/F - -True
- Good records protect the interests of both the doctor and the patient. T/F -
-True
- Patients records are "privileged communication" which must be treated as
highly confidential records and must never be given out without express
authorization from the doctor and patient (except to another doctor involved
in the case). T/F - -True
- Personal Injury - -May or may not have med pay
- Co pay, co-insurance and/or deductible - -Insurance
- Cash or check paid in full - -Cash patient
, - Authorization is mandatory - -Workers compensation
- Patient handling and patient control are two major factors that determine
the success and failure of any practice. T/F - -True
- One of the most important rooms in the office for making a positive
impression is: - -The reception room
- Waiting complaints are heard twice as often as complaints about fees. T/F -
-True
- The patient forgot the appointment, they feel so good that they feel the
appointment is not necessary, the patient feels worse and is discouraged
from continuing. - -The main reason(s) for no shows is/are:
- Who is the "Father of Modern Chiropractic?" - -D.D. Palmer
- Do chiropractors treat causes or symptoms? - -Causes
- Where does a chiropractor do his/her internship/residency - -In another
chiropractor's office
- Who was Hippocrates? - -Father of generic medicine
- The center of Innate Intelligence is in the: - -Brain
- What is a subluxation? - -Displaced vertebrae
- A chiropractor does not have to renew his/her license every year. T/F - -
True
- Sickness can occur when a body's resistance is low. T/F - -True
- Chiropractor's base their diagnosis on X-rays only. T/F - -False
- Chiropractor's do not believe in preventative care. T/F - -False
- Modern chiropractic was discovered in: - -1895
- D.D. Palmer was the first doctor to give chiropractic adjustments. T/F - -
True
- Chiropractors believe in the prevention of disease. T/F - -True
- Who was B.J. Palmer? - -The developer of modern chiropractic
Final Exam |211 Questions and Answers
To whom is the C.A.'s first obligation in the office? - -Doctor
- After reviewing the charges with the patient and you go to collect the fees,
you say: - -Will this be cash, check or charge/card?
- When checking out a patient, the phone rings. You: - -Answer the phone
and ask them if they're able to hold, then handle the patient checking out.
- Answer the phone promptly (within 2-3 rings) and assume and unhurried
manner. T/F - -True
- Allow anyone who calls and asks for the doctor to speak to them. T/F - -
False
- Words come from the mind, but the way they are spoken reveals your
heart. T/F - -True
- A C.A. is the best public relations a D.C. can have. T/F - -True
- A C.A. should carry their doctor's or their own personal cards at all times.
T/F - -True
- A C.A. should always address the doctor in a professional manner. T/F - -
True
- A C.A. should always identify themselves and the office when answering
the phone. T/F - -True
- Good records protect the interests of both the doctor and the patient. T/F -
-True
- Patients records are "privileged communication" which must be treated as
highly confidential records and must never be given out without express
authorization from the doctor and patient (except to another doctor involved
in the case). T/F - -True
- Personal Injury - -May or may not have med pay
- Co pay, co-insurance and/or deductible - -Insurance
- Cash or check paid in full - -Cash patient
, - Authorization is mandatory - -Workers compensation
- Patient handling and patient control are two major factors that determine
the success and failure of any practice. T/F - -True
- One of the most important rooms in the office for making a positive
impression is: - -The reception room
- Waiting complaints are heard twice as often as complaints about fees. T/F -
-True
- The patient forgot the appointment, they feel so good that they feel the
appointment is not necessary, the patient feels worse and is discouraged
from continuing. - -The main reason(s) for no shows is/are:
- Who is the "Father of Modern Chiropractic?" - -D.D. Palmer
- Do chiropractors treat causes or symptoms? - -Causes
- Where does a chiropractor do his/her internship/residency - -In another
chiropractor's office
- Who was Hippocrates? - -Father of generic medicine
- The center of Innate Intelligence is in the: - -Brain
- What is a subluxation? - -Displaced vertebrae
- A chiropractor does not have to renew his/her license every year. T/F - -
True
- Sickness can occur when a body's resistance is low. T/F - -True
- Chiropractor's base their diagnosis on X-rays only. T/F - -False
- Chiropractor's do not believe in preventative care. T/F - -False
- Modern chiropractic was discovered in: - -1895
- D.D. Palmer was the first doctor to give chiropractic adjustments. T/F - -
True
- Chiropractors believe in the prevention of disease. T/F - -True
- Who was B.J. Palmer? - -The developer of modern chiropractic
