NUR431 EXAM REVIEW QUESTIONS
WITH CORRECT ANSWERS
The final results of care, treatment, and services in terms of the patient's expectations,
needs, and quality of life, which may be positive and appropriate or negative and
diminishing are included in what area of performance measurement? - Answer-
outcomes
This type of performance measure focuses on a process that leads to a certain
outcome, meaning that a scientific or experiential basis exists for believing that the
process, when executed well, will increase the probability of achieving a desired
outcome. - Answer-process measure
Average charges for each of the top ten ambulatory procedures performed (remember
charges are done after the service has been provided and this is looking at those top
ten procedures)
S P O?
Answer
Selected Answer: O
Correct Answer: O
Response Feedback: Yes, a charge is an outcome of the procedure - Answer-Correct
Answer: O
Response Feedback: Yes, a charge is an outcome of the procedure
Number of complaints received from patients/family regarding adequacy of parking
accommodations
S P O?
Answer
Selected Answer: S
Correct Answer: O
Response Feedback: The complaint is an outcome. It's true, the parking
accommodations may be lacking, but we are measuring the number of complaints, not
the square footage of parking space - Answer-Correct Answer: O
Response Feedback: The complaint is an outcome. It's true, the parking
accommodations may be lacking, but we are measuring the number of complaints, not
the square footage of parking space
% of patients requiring inpatient admission following ambulatory surgery
S P O? - Answer-Correct Answer: O
If a patient's surgery has an "outcome" that is poor, and the patient must be admitted
into the hospital, that's not good. This measure falls into the outcome category.
, % of patients w/ complete admission and assessment (as defined by nursing standards
of care)
S P O? - Answer-Correct Answer: P
This is a process because it is measuring an admission process that has been
established. We want to know % of patients that are being admitted using the
established procedure.
% of patients that attend pre-op education classes (hint: do you think this is something
the facility might have in place in order for patients to know what to expect during and
after surgery?)
S P O? - Answer-P
A facility with pre-op classes has a process in place that requires all sx patients to
attend.
Number of surgeries cancelled due to unavailability of needed equipment
S P O? - Answer-Correct Answer: S
Response Feedback: Yes! Not the proper amount of equipment
% of patients whose systolic blood pressure varies more than 40mm Hg after admission
to post-anesthesia recovery unit
S P O? - Answer-Correct Answer: O
You are measuring the results of patients, post-op, whose blood pressures are out of
range.
Which idea generation technique organizes similar ideas into logical groupings? -
Answer-Affinity diagrams
(readable chart after brainstorming)
Which performance improvement technique is used to generate a large number of
creative ideas from a group? - Answer-Brainstorming
Either in a structured or unstructured format, this generates a lot of ideas. Eventually,
this list will be narrowed down.
St. Mary's Hospital is comparing their mortality rates with St. Luke's Hospital, a
healthcare facility of similar size. What is St. Mary's doing? - Answer-Benchmarking
Knowing what you know about "aggregate" data (HIT 110), what is a primary benefit of
analyzing aggregate data? - Answer-Detection of patterns of events and occurrences
An unexpected occurrence involving death or serious physical or psychological injury, or
risk thereof is called - Answer-a sentinal event
WITH CORRECT ANSWERS
The final results of care, treatment, and services in terms of the patient's expectations,
needs, and quality of life, which may be positive and appropriate or negative and
diminishing are included in what area of performance measurement? - Answer-
outcomes
This type of performance measure focuses on a process that leads to a certain
outcome, meaning that a scientific or experiential basis exists for believing that the
process, when executed well, will increase the probability of achieving a desired
outcome. - Answer-process measure
Average charges for each of the top ten ambulatory procedures performed (remember
charges are done after the service has been provided and this is looking at those top
ten procedures)
S P O?
Answer
Selected Answer: O
Correct Answer: O
Response Feedback: Yes, a charge is an outcome of the procedure - Answer-Correct
Answer: O
Response Feedback: Yes, a charge is an outcome of the procedure
Number of complaints received from patients/family regarding adequacy of parking
accommodations
S P O?
Answer
Selected Answer: S
Correct Answer: O
Response Feedback: The complaint is an outcome. It's true, the parking
accommodations may be lacking, but we are measuring the number of complaints, not
the square footage of parking space - Answer-Correct Answer: O
Response Feedback: The complaint is an outcome. It's true, the parking
accommodations may be lacking, but we are measuring the number of complaints, not
the square footage of parking space
% of patients requiring inpatient admission following ambulatory surgery
S P O? - Answer-Correct Answer: O
If a patient's surgery has an "outcome" that is poor, and the patient must be admitted
into the hospital, that's not good. This measure falls into the outcome category.
, % of patients w/ complete admission and assessment (as defined by nursing standards
of care)
S P O? - Answer-Correct Answer: P
This is a process because it is measuring an admission process that has been
established. We want to know % of patients that are being admitted using the
established procedure.
% of patients that attend pre-op education classes (hint: do you think this is something
the facility might have in place in order for patients to know what to expect during and
after surgery?)
S P O? - Answer-P
A facility with pre-op classes has a process in place that requires all sx patients to
attend.
Number of surgeries cancelled due to unavailability of needed equipment
S P O? - Answer-Correct Answer: S
Response Feedback: Yes! Not the proper amount of equipment
% of patients whose systolic blood pressure varies more than 40mm Hg after admission
to post-anesthesia recovery unit
S P O? - Answer-Correct Answer: O
You are measuring the results of patients, post-op, whose blood pressures are out of
range.
Which idea generation technique organizes similar ideas into logical groupings? -
Answer-Affinity diagrams
(readable chart after brainstorming)
Which performance improvement technique is used to generate a large number of
creative ideas from a group? - Answer-Brainstorming
Either in a structured or unstructured format, this generates a lot of ideas. Eventually,
this list will be narrowed down.
St. Mary's Hospital is comparing their mortality rates with St. Luke's Hospital, a
healthcare facility of similar size. What is St. Mary's doing? - Answer-Benchmarking
Knowing what you know about "aggregate" data (HIT 110), what is a primary benefit of
analyzing aggregate data? - Answer-Detection of patterns of events and occurrences
An unexpected occurrence involving death or serious physical or psychological injury, or
risk thereof is called - Answer-a sentinal event
