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MULTIPLEgCHOICE
1. Agnursegmanagergofgag20-
bedgmedicalgunitgfindsgthatg80%gofgthegpatientsgaregoldergadults.gShegisgaskedgtogassessgandga
daptgthegunitgtogbettergmeetgtheguniquegneedsgofgthegoldergadultgpatient.gUsinggcomplexitygpri
nciples,gwhatgwouldgbegthegbestgapproachgtogtakegforgimplementationgofgthisgchange?
a. Leveragegtheghierarchicalgmanagementgpositiongtoggetgunitgstaffginvolvedgi
ngassessmentgandgplanning.
b. Engageginvolvedgstaffgatgallglevelsgingthegdecision-makinggprocess.
c. Focusgthegassessmentgongthegunitgandgomitgtheghospitalgandgcommunit
ygenvironment.
d. Hiregaggeriatricgspecialistgtogoverseegandgcontrolgthegproject.
ANS:g B
Complexitygtheorygsuggestsgthatgsystemsginteractgandgadaptgandgthatgdecisiongmakinggoccur
sgthroughoutgthegsystems,gasgopposedgtogbeinggheldgingaghierarchy.gIngcomplexitygtheory,gev
erygvoicegcounts,gandgtherefore,gallglevelsgofgstaffgwouldgbeginvolvedgingdecisiongmaking.
TOP:g AONEgcompetency:gCommunicationgandgRelationship-Building
2. Agunitgmanagergofgag25-
bedgmedical/surgicalgareagreceivesgagphonegcallgfromgagnursegwhoghasgcalledgingsickgfivegtim
esgingthegpastgmonth.gHegtellsgthegmanagergthatghegverygmuchgwantsgtogcomegtogworkgwheng
Ng Rg Ig Gg B.Cg M
scheduledgbutgmustgoftengcaregforghisgwife,gwhogisgundergoinggtreatment
forgbreastgcancer.gAccordinggt oUM aSs l o w
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erarchy gtheory,gwhatgwouldgbegthegbest
approachgtogsatisfyinggthegneedsgofgthisgnurse,gothergstaff,gandgpatients?
a. Linegupgagencygnursesgwhogcangbegcalledgingtogworkgongshortgnotice.
b. Placegthegnursegongunpaidgleavegforgthegremaindergofghisgwife’sgtreatment.
c. Sympathizegwithgthegnurse’sgdilemmagandgletgthegchargegnursegknowgthatgthisgnurse
maygbegcallinggingfrequentlygingthegfuture.
d. Workgwithgthegnurse,gstaffinggoffice,gandgothergnursesgtogarrangeghisgscheduled
daysgoffgaroundghisgwife’sgtreatments.
ANS:g D
Placinggthegnursegongunpaidgleavegmaygthreatengthegnurse’sgcapacitygtogmeetgphysiologicgnee
dsgandgdemotivategthegnurse.gUnsatisfactorygcoveragegofgshiftsgongshortgnoticegcouldgaffectg p
atientgcaregandgthreatengthegneedsgofgstaffgtogfeelgcompetent.gArranginggthegschedulegaround
thegwife’sgneedsgmeetsgthegneedsgofgthegstaffgandgofgpatientsgwhilegsatisfyinggthegnurse’sgneed
forgaffiliation.
TOP:g AONEgcompetency:gCommunicationgandgRelationship-Building
3. Aggrievancegbroughtgbygagstaffgnursegagainstgthegunitgmanagergrequiresgmediation.gAtgthegfir
stgmediationgsession,gthegstaffgnursegrepeatedlygcallsgthegunitgmanager’sgactionsgunfair,gandgt
hegunitgmanagergcontinuesgtogreiterategthegreasonsgforgthegactions.gWhatgwouldgbegthegbestgco
ursegofgactiongatgthisgtime?
a. Sendgthegtwogdisputantsgawaygtogreachgtheirgowngresolution.
b. Involveganothergstaffgnursegingthegdiscussiongforgclaritygissues.
NURSINGTB.COM
DownloaDdisetdribbuytiS
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thiinskd(oscaulommeenw
tg inski@
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NURSING
LEADING AND MANAGING IN NURSI g g g g
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NG 7TH
Stuvia 1106067 test bank
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EDITIONand
for leading
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ersity
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g g g g g g
Nursing 7th Edition by Yoder Wise (chapt
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oanlloyf W
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gBank
gMarketplacegtogBuygandgSellgyourgStudygMaterial
Chapterg01:gLeading,gManaging,gandgFollowing
Yoder-Wise:gLeadinggandgManaginggingNursing,g7thgEdition
MULTIPLEgCHOICE
1. Agnursegmanagergofgag20-
bedgmedicalgunitgfindsgthatg80%gofgthegpatientsgaregoldergadults.gShegisgaskedgtogassessgandga
daptgthegunitgtogbettergmeetgtheguniquegneedsgofgthegoldergadultgpatient.gUsinggcomplexitygpri
nciples,gwhatgwouldgbegthegbestgapproachgtogtakegforgimplementationgofgthisgchange?
a. Leveragegtheghierarchicalgmanagementgpositiongtoggetgunitgstaffginvolvedgi
ngassessmentgandgplanning.
b. Engageginvolvedgstaffgatgallglevelsgingthegdecision-makinggprocess.
c. Focusgthegassessmentgongthegunitgandgomitgtheghospitalgandgcommunit
ygenvironment.
d. Hiregaggeriatricgspecialistgtogoverseegandgcontrolgthegproject.
ANS:g B
Complexitygtheorygsuggestsgthatgsystemsginteractgandgadaptgandgthatgdecisiongmakinggoccur
sgthroughoutgthegsystems,gasgopposedgtogbeinggheldgingaghierarchy.gIngcomplexitygtheory,gev
erygvoicegcounts,gandgtherefore,gallglevelsgofgstaffgwouldgbeginvolvedgingdecisiongmaking.
TOP:g AONEgcompetency:gCommunicationgandgRelationship-Building
2. Agunitgmanagergofgag25-
bedgmedical/surgicalgareagreceivesgagphonegcallgfromgagnursegwhoghasgcalledgingsickgfivegtim
esgingthegpastgmonth.gHegtellsgthegmanagergthatghegverygmuchgwantsgtogcomegtogworkgwheng
Ng Rg Ig Gg B.Cg M
scheduledgbutgmustgoftengcaregforghisgwife,gwhogisgundergoinggtreatment
forgbreastgcancer.gAccordinggt oUM aSs l o w
N’ s gTneed ghiO
erarchy gtheory,gwhatgwouldgbegthegbest
approachgtogsatisfyinggthegneedsgofgthisgnurse,gothergstaff,gandgpatients?
a. Linegupgagencygnursesgwhogcangbegcalledgingtogworkgongshortgnotice.
b. Placegthegnursegongunpaidgleavegforgthegremaindergofghisgwife’sgtreatment.
c. Sympathizegwithgthegnurse’sgdilemmagandgletgthegchargegnursegknowgthatgthisgnurse
maygbegcallinggingfrequentlygingthegfuture.
d. Workgwithgthegnurse,gstaffinggoffice,gandgothergnursesgtogarrangeghisgscheduled
daysgoffgaroundghisgwife’sgtreatments.
ANS:g D
Placinggthegnursegongunpaidgleavegmaygthreatengthegnurse’sgcapacitygtogmeetgphysiologicgnee
dsgandgdemotivategthegnurse.gUnsatisfactorygcoveragegofgshiftsgongshortgnoticegcouldgaffectg p
atientgcaregandgthreatengthegneedsgofgstaffgtogfeelgcompetent.gArranginggthegschedulegaround
thegwife’sgneedsgmeetsgthegneedsgofgthegstaffgandgofgpatientsgwhilegsatisfyinggthegnurse’sgneed
forgaffiliation.
TOP:g AONEgcompetency:gCommunicationgandgRelationship-Building
3. Aggrievancegbroughtgbygagstaffgnursegagainstgthegunitgmanagergrequiresgmediation.gAtgthegfir
stgmediationgsession,gthegstaffgnursegrepeatedlygcallsgthegunitgmanager’sgactionsgunfair,gandgt
hegunitgmanagergcontinuesgtogreiterategthegreasonsgforgthegactions.gWhatgwouldgbegthegbestgco
ursegofgactiongatgthisgtime?
a. Sendgthegtwogdisputantsgawaygtogreachgtheirgowngresolution.
b. Involveganothergstaffgnursegingthegdiscussiongforgclaritygissues.
NURSINGTB.COM
DownloaDdisetdribbuytiS
oanlloyf W
thiinskd(oscaulommeenw
tg inski@
lleggm
alail.com)
, Leadinggand gManaginggingNursingg7thgEditiongYoder-
Stuvia.comg-
WisegTestgThe
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gMarketplacegtogBuygandgSellgyourgStudygMaterial
DowD
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esn1|g 6m|ahrceuasdkeenn1y6a@
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il.com
DownloaDdisetdribbuytiS
oanlloyf W
thiinskd(oscaulommeenw
tg inski@
lleggm
alail.com)
