Questions and CORRECT Answers
After a nurse manager implements a solution to the problem of delays in obtaining supplies, the
first task for the manager is to: - CORRECT ANSWER - Correct response:
assess whether the desired results have occurred.
Explanation:
The nurse manager must evaluate the results of the efforts to determine whether the desired
results have occurred. The nurse manager should solicit input from staff members about potential
solutions before, not after, implementing a solution. Monitoring the supply cabinets would be
more appropriate if the problem were suspected drug diversion by staff but would be
unnecessary for evaluating for improvement in delays for obtaining supplies. Making an
appointment with the chief nursing officer is not necessary and would not help the nurse manager
evaluate the change in procedure related to obtaining supplies.
The nurse is having difficulty managing time while caring for a group of clients with complex
needs. Medications are several hours behind schedule and several nursing procedures have not be
performed. How should the nurse resolve the time management issue? Place the following steps
in order. - CORRECT ANSWER - Identify which nursing interventions are priority.
Evaluate the potential to successfully complete the nursing interventions.
Identify which nursing interventions can be delegated to other members of the health care team.
Establish a timeline to get the nursing interventions completed.
A nurse manager best demonstrates effective leadership characteristic by which action? -
CORRECT ANSWER - Sharing a vision for the unit and enlisting support
The chief nursing officer (CNO) wants to encourage nurses in the hospital to become clinical
nurse leaders (CNL) and is reviewing a roster of nurses working on the medical-surgical unit.
Which nurse should the CNO recognize as being qualified to take the CNL examination?
a.) An with a BSN who is a case manager; has 16 years of nursing experience, is trustworthy, and
provides compassionate client care
, b.) An RN with an MSN who is a nurse manager, has 7 years of nursing experience, is
supportive, and is engaged in community service activities - CORRECT ANSWER -
Correct response:
b.) An RN with an MSN who is a nurse manager, has 7 years of nursing experience, is
supportive, and is engaged in community service activities
Explanation:
The RN with an MSN who is a nurse manager, has 7 years of nursing experience, is supportive,
and is engaged in community service activities is the only nurse qualified to become a CNL. The
American Association of Colleges of Nursing requires an RN to have at least a master's degree to
be eligible to become a CNL.
Conflict has emerged on a nursing unit because new graduates have found that some of the more
experienced nurses are manipulating the client assignment to ensure a lighter workload during
night shifts. How should the manager of the unit best address this conflict?
a.) Gather evidence over the next several weeks in order to determine if the practice is indeed
happening.
b.) Arrange a meeting where the issue can be discussed and addressed by as many of the nurses
as possible. - CORRECT ANSWER - Correct response:
b.) Arrange a meeting where the issue can be discussed and addressed by as many of the nurses
as possible.
Explanation:
Open, explicit, and participatory conflict resolution that is based on collaboration is an effective
strategy for the management of conflict. Gathering evidence does not directly address the
conflict that currently exists and reassurance may be unwarranted and false. Allowing the new
graduates to create the client assignment may perpetuate selfish practices and does not resolve
animosity between the two camps.
Which nursing model results in the greatest continuity of care?
a.) Primary nursing