MIE 330 TEST 1 QUESTIONS AND ANSWERS
True or false: when a firm shifts to evidence-based HRM, it should stop using workforce
analytics - Answers :false
True or false: projections to the demographics of the US workforce predict that the
average age of the workforce will decrease - Answers :false
True or false: when it comes to problem solving, cultural diversity can provide
companies with a competitive advantage - Answers :true
True or false: the Sarbanes-Oxley Act of 2002 imposes criminal penalties for corporate
governing and accounting lapses - Answers :true
__________ refers to the policies, practices, and systems that influence employees'
behavior, attitudes, and performance
A. Total quality management
B. Financial management
C. Human resource management
D. Production and operations management
E. Competency management - Answers :C
The training and development function of the HR department includes ________
A. Job analysis
B. Orientation
C. Performance measures
D. Attitude surveys
E. Policy creation - Answers :B
Organizations that pursue a _______ strategy pursue the "triple bottom line" of
economic, social, and environmental benefits
A. Business
B. Corporate
C. Sustainable
D. Communal
E. Profit - Answers :C
Among the functions performed by an HR department, vacation, retirement plans, are
profit sharing are categorized under the _________ function
A. Training and development
B. Employee relations
C. Compensation benefits
,D. Employee data and information systems
E. Legal compliance - Answers :C
When an HR professional is evaluated on how well she embraces inclusion and how
effectively she works with diverse populations, she is being evaluated on her
competency in
A. Organizational navigation
B. HR technical expertise and practice
C. Global and cultural effectiveness
D. Business acumen
E. Critical evaluation - Answers :C
Mentoring relationships are an example of ________ capital
A. Social
B. Customer
C. Human
D. Intellectual
E. Financial - Answers :A
According to emerging changes in the employment relationship, which of the following
benefits do employees typically not expect to be provided by employers?
A. Flexible work schedules
B. Comfortable working conditions
C. More autonomy
D. Employability
E. Job security - Answers :E
Tacit knowledge is an example of ________ capital
A. Social
B. Customer
C. Human
D. Intellectual
E. Financial - Answers :C
A company whose employees have high engagement is likely to have ________ when
compared to a company with low employee engagement
A. Lower retention
B. Lower empowerment
C. Poorer customer service
D. Lower productivity
E. Lower turnover - Answers :E
, Among the functions performed by an HR department, feedback and coaching are
characterized under the ________ function.
A. Recruitment and selection
B. Compensation and benefits
C. Employee relations
D. Personnel policies
E. Performance management - Answers :E
_______ refers to a systematic planned strategic effort by a company to attract, retain,
develop, and motivate highly skilled employees and managers
A. Performance appraisal
B. Workforce analytics
C. Talent management
D. Training and development
E. Employee engagement - Answers :C
Which of the following is true of a balanced scorecard?
A. It indicates the value of a company based on its competitive demands
B. It depicts the company from the perspective of internal and external customers
C. It measures a company's performance based on the business strategy adopted by it
D. It should not be used to link HRM activities and a company's business strategy
E. It guides companies to increase the time spent on new product and service
development - Answers :B
Which of the following is true about the composition of the US labor force in the next
decade?
A. Immigration will cease to affect the size and diversity of the workforce
B. The largest proportion of the labor force is expected to be in the age group of 16-24
years
C. The percentage of highly skilled immigrants will continue to remain lower than the
percentage of low skilled immigrants
D. The median age of the labor force will increase to the highest number ever
E. The high cost of health insurance and decrease in health benefits will cause many
employees to quit working - Answers :D
Which of the following arguments states that companies with the best reputations for
managing diversity will win the competition for talent?
A. System flexibility argument
B. Marketing argument
C. Employee attraction and retention argument
D. Problem-solving argument
True or false: when a firm shifts to evidence-based HRM, it should stop using workforce
analytics - Answers :false
True or false: projections to the demographics of the US workforce predict that the
average age of the workforce will decrease - Answers :false
True or false: when it comes to problem solving, cultural diversity can provide
companies with a competitive advantage - Answers :true
True or false: the Sarbanes-Oxley Act of 2002 imposes criminal penalties for corporate
governing and accounting lapses - Answers :true
__________ refers to the policies, practices, and systems that influence employees'
behavior, attitudes, and performance
A. Total quality management
B. Financial management
C. Human resource management
D. Production and operations management
E. Competency management - Answers :C
The training and development function of the HR department includes ________
A. Job analysis
B. Orientation
C. Performance measures
D. Attitude surveys
E. Policy creation - Answers :B
Organizations that pursue a _______ strategy pursue the "triple bottom line" of
economic, social, and environmental benefits
A. Business
B. Corporate
C. Sustainable
D. Communal
E. Profit - Answers :C
Among the functions performed by an HR department, vacation, retirement plans, are
profit sharing are categorized under the _________ function
A. Training and development
B. Employee relations
C. Compensation benefits
,D. Employee data and information systems
E. Legal compliance - Answers :C
When an HR professional is evaluated on how well she embraces inclusion and how
effectively she works with diverse populations, she is being evaluated on her
competency in
A. Organizational navigation
B. HR technical expertise and practice
C. Global and cultural effectiveness
D. Business acumen
E. Critical evaluation - Answers :C
Mentoring relationships are an example of ________ capital
A. Social
B. Customer
C. Human
D. Intellectual
E. Financial - Answers :A
According to emerging changes in the employment relationship, which of the following
benefits do employees typically not expect to be provided by employers?
A. Flexible work schedules
B. Comfortable working conditions
C. More autonomy
D. Employability
E. Job security - Answers :E
Tacit knowledge is an example of ________ capital
A. Social
B. Customer
C. Human
D. Intellectual
E. Financial - Answers :C
A company whose employees have high engagement is likely to have ________ when
compared to a company with low employee engagement
A. Lower retention
B. Lower empowerment
C. Poorer customer service
D. Lower productivity
E. Lower turnover - Answers :E
, Among the functions performed by an HR department, feedback and coaching are
characterized under the ________ function.
A. Recruitment and selection
B. Compensation and benefits
C. Employee relations
D. Personnel policies
E. Performance management - Answers :E
_______ refers to a systematic planned strategic effort by a company to attract, retain,
develop, and motivate highly skilled employees and managers
A. Performance appraisal
B. Workforce analytics
C. Talent management
D. Training and development
E. Employee engagement - Answers :C
Which of the following is true of a balanced scorecard?
A. It indicates the value of a company based on its competitive demands
B. It depicts the company from the perspective of internal and external customers
C. It measures a company's performance based on the business strategy adopted by it
D. It should not be used to link HRM activities and a company's business strategy
E. It guides companies to increase the time spent on new product and service
development - Answers :B
Which of the following is true about the composition of the US labor force in the next
decade?
A. Immigration will cease to affect the size and diversity of the workforce
B. The largest proportion of the labor force is expected to be in the age group of 16-24
years
C. The percentage of highly skilled immigrants will continue to remain lower than the
percentage of low skilled immigrants
D. The median age of the labor force will increase to the highest number ever
E. The high cost of health insurance and decrease in health benefits will cause many
employees to quit working - Answers :D
Which of the following arguments states that companies with the best reputations for
managing diversity will win the competition for talent?
A. System flexibility argument
B. Marketing argument
C. Employee attraction and retention argument
D. Problem-solving argument
