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1. Human resources the design of formal systems in an organization to a manage human
man- agement talent for accomplishing organizational goals
2. Human capital the collective value of the capabilities, knowledge, skills, life experi-
ences, and motivation of an organization workforce
3. Core competency a unique capability that creates high value at which an organization
excels
4. Productivity measure of quantity/quality of work done, considering cost and re-
sources
5. Organizational culture shared values/beliefs that give members meaning and provide them
rules for behavior
6. Expatriate citizen of country working in second county as employee of company
in the first country
7. Host-country national citizen of one country working in that country and employed by orga-
nization in second country
8. Third country national citizen of one country, working in second country, employed by orga-
nization in third country
9. Hr generalist responsibility for performing a variety of activities
10. Hr specialist has in-depth knowledge ad expertise in limited area of human re-
sources
11. Strategy a plan an organization uses/follows for how to compete successfully,
survive and grow
12. Strategic planning process of defining organizations strategy and allocating resources
towards its achievement
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, IPMA-HR Public Sector Essentials Actual Exam Questions With
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13. Organizational mission the core reason for the existence of the organization and what makes
it unique
14. Strategic hr management entails providing input into organizational strategic planning and ap-
propriate use of HR management practices to gain competitive advan-
tage
15. Multinational coropora- a corporation that has facilities and other assets in at least one other
tion (MNC) country than its home country
16. Offshoring the relocation of a business process or operation by a company from
one country to another
17. Hr planning process of analyzing and identifying the need four ad availability of
people so that the organization can meets its strategic objectives
18. Environmental scanning assess external and internal environmental conditions that ettect an
organization
19. Succession planning identifying replacements of key employees through orderly plan
20. Forecasting using information from past and present to identify expected current
conditions
21. Internal supply for this current staflng level - projected outflows + projected inflows
year (equation)
22. Severance benefit temporary payments made to laid ott employees to ease the financial
burden on employees
23. Outsourcing transferring management and performance of business functions to
external providers
24. nontraditional schedules that provide flexibility to employees
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