WGU D253 BSHM Task 1 | With 100% Complete
Solution | Verified | Latest Update
Valerie Andrews
D235
Task 1
A.
1. I. . have. . had. . to. . use. . judgment.. in. . my. . career. . as. . a. . manager. . when
determining..the..proper..response..to..my..team..being..overwhelmed..at..an. . e
vent..we..were..staffing...We..had..an..influx..of..people..show..up..at..the..same..ti
me,..and..the..line..formed..quickly,..and..our..staff..was..going..as..fast..and..effic
iently..as..possible...In..this..instance,..I..made..the..judgment..call..to..jump..off..
the..task..I..was..working..on,..jump..in..with..my..team,..and..help..get..them..cau
ght..up...While..my..task..was..important,..it..was..not..as..time-
sensitive..as..the..task..that..presented..itself...As..a..result,..we..moved..more..qu
ickly,..and..I..could..revisit..my..task..and..still..complete..it..by..the..deadline.
A. As. . a. . values-
based. . leader. . in. . my. . new. . role. . as. . a. . customer..service..manager,..I..would..u
se..judgment..to..look..at..the..facts..of..the..situation..regarding..who..should..get.
.the..promotion:..Sophia..or..Michael...Since..Sophia..has. . been. . with. . the. . com
pany. . longer. . and. . has. . an. . excellent. . performance..record,..I..would..make..the
..judgment ..call..that..Sophia..should..get..the..position...Michael..is..still..on..a..de
velopment..plan,..and..it..would..not..be..a..fair..decision..to..choose..him..over..S
ophia,..who..has..done..well..overall..in..comparison...Using..the..company's..val
ues..directly..relates..to..excellence,..integrity,..and..respect.
2. Self-Regulation-
..There..have..been..times..when..I..have..been..upset..or..unhappy..with..circums
tances,..and..it..is..hard..to..hide..my..feelings..in..my..face..and..body..language...
For..example,..I..was..the..team..leader,..and..we..were..in..a..competition..with..a
nother..team,..and..I..found..out..the..opposing..team..had..cheated...I..carried..m
y..emotions..on..my..face..and..body..language,..radiating. . that..energy..among..
my..team..members...While..we..won..the..competition,..everyone..was..worn..ou
t,..and..it..did..not..feel..like..a..true..win..afterward..because..of..how..wound..up..
and..visibly..upset..I..was...My..mood..set..the..tone..for..how..we..operated,..and..
we..ended..up..less..organized..as..a..result.
Solution | Verified | Latest Update
Valerie Andrews
D235
Task 1
A.
1. I. . have. . had. . to. . use. . judgment.. in. . my. . career. . as. . a. . manager. . when
determining..the..proper..response..to..my..team..being..overwhelmed..at..an. . e
vent..we..were..staffing...We..had..an..influx..of..people..show..up..at..the..same..ti
me,..and..the..line..formed..quickly,..and..our..staff..was..going..as..fast..and..effic
iently..as..possible...In..this..instance,..I..made..the..judgment..call..to..jump..off..
the..task..I..was..working..on,..jump..in..with..my..team,..and..help..get..them..cau
ght..up...While..my..task..was..important,..it..was..not..as..time-
sensitive..as..the..task..that..presented..itself...As..a..result,..we..moved..more..qu
ickly,..and..I..could..revisit..my..task..and..still..complete..it..by..the..deadline.
A. As. . a. . values-
based. . leader. . in. . my. . new. . role. . as. . a. . customer..service..manager,..I..would..u
se..judgment..to..look..at..the..facts..of..the..situation..regarding..who..should..get.
.the..promotion:..Sophia..or..Michael...Since..Sophia..has. . been. . with. . the. . com
pany. . longer. . and. . has. . an. . excellent. . performance..record,..I..would..make..the
..judgment ..call..that..Sophia..should..get..the..position...Michael..is..still..on..a..de
velopment..plan,..and..it..would..not..be..a..fair..decision..to..choose..him..over..S
ophia,..who..has..done..well..overall..in..comparison...Using..the..company's..val
ues..directly..relates..to..excellence,..integrity,..and..respect.
2. Self-Regulation-
..There..have..been..times..when..I..have..been..upset..or..unhappy..with..circums
tances,..and..it..is..hard..to..hide..my..feelings..in..my..face..and..body..language...
For..example,..I..was..the..team..leader,..and..we..were..in..a..competition..with..a
nother..team,..and..I..found..out..the..opposing..team..had..cheated...I..carried..m
y..emotions..on..my..face..and..body..language,..radiating. . that..energy..among..
my..team..members...While..we..won..the..competition,..everyone..was..worn..ou
t,..and..it..did..not..feel..like..a..true..win..afterward..because..of..how..wound..up..
and..visibly..upset..I..was...My..mood..set..the..tone..for..how..we..operated,..and..
we..ended..up..less..organized..as..a..result.
