POL2602
Assignment 1 Semester 1 2025
Unique #:687984
Due Date: 3 April 2025
Detailed solutions, explanations, workings
and references.
+27 81 278 3372
, QUESTION 1
1.1 Problem-Solving Steps in Negotiation
Negotiation is a widely used conflict resolution strategy that enables disputing
parties to reach a mutual agreement through structured discussions. It is a
voluntary and interactive process where a negotiator guides parties towards
resolving their differences by following specific problem-solving steps. These
steps ensure that solutions are fair, practical, and acceptable to all involved.
Step 1: Define the Problem
The first step in negotiation is to identify the core issues from each party’s
perspective. The negotiator must listen carefully to understand the underlying
needs and concerns that led to the conflict. A clear and precise definition of the
problem helps establish a foundation for effective resolution. For example, in a
labor dispute, workers might demand higher wages, while employers might be
concerned about profitability. Understanding both perspectives is crucial for
crafting a viable solution.
Step 2: Brainstorm Possible Solutions
Once the problem is defined, the negotiator facilitates a brainstorming session
where all possible solutions are considered. This stage requires creativity and
open-mindedness, as all ideas—no matter how impractical they may initially
seem—are noted. The goal is to explore multiple options without immediate
judgment or rejection. For instance, in a workplace conflict over resource
allocation, brainstorming may yield solutions such as restructuring work shifts or
reallocating budgets.
Step 3: Eliminate Unacceptable Solutions
Not all proposed solutions will be feasible or acceptable to all parties. The
negotiator, therefore, helps the disputing parties assess each option critically,
eliminating those that are unrealistic, illegal, or unlikely to satisfy both sides. This
step ensures that only viable solutions remain. For example, in a conflict between
neighbors over noise levels, completely banning music might be unrealistic,
whereas agreeing on designated quiet hours could be an acceptable alternative.
Varsity Cube 2024 +27 81 278 3372
Assignment 1 Semester 1 2025
Unique #:687984
Due Date: 3 April 2025
Detailed solutions, explanations, workings
and references.
+27 81 278 3372
, QUESTION 1
1.1 Problem-Solving Steps in Negotiation
Negotiation is a widely used conflict resolution strategy that enables disputing
parties to reach a mutual agreement through structured discussions. It is a
voluntary and interactive process where a negotiator guides parties towards
resolving their differences by following specific problem-solving steps. These
steps ensure that solutions are fair, practical, and acceptable to all involved.
Step 1: Define the Problem
The first step in negotiation is to identify the core issues from each party’s
perspective. The negotiator must listen carefully to understand the underlying
needs and concerns that led to the conflict. A clear and precise definition of the
problem helps establish a foundation for effective resolution. For example, in a
labor dispute, workers might demand higher wages, while employers might be
concerned about profitability. Understanding both perspectives is crucial for
crafting a viable solution.
Step 2: Brainstorm Possible Solutions
Once the problem is defined, the negotiator facilitates a brainstorming session
where all possible solutions are considered. This stage requires creativity and
open-mindedness, as all ideas—no matter how impractical they may initially
seem—are noted. The goal is to explore multiple options without immediate
judgment or rejection. For instance, in a workplace conflict over resource
allocation, brainstorming may yield solutions such as restructuring work shifts or
reallocating budgets.
Step 3: Eliminate Unacceptable Solutions
Not all proposed solutions will be feasible or acceptable to all parties. The
negotiator, therefore, helps the disputing parties assess each option critically,
eliminating those that are unrealistic, illegal, or unlikely to satisfy both sides. This
step ensures that only viable solutions remain. For example, in a conflict between
neighbors over noise levels, completely banning music might be unrealistic,
whereas agreeing on designated quiet hours could be an acceptable alternative.
Varsity Cube 2024 +27 81 278 3372
