SSDA Test Questions with Correct Answers Latest Update 2025
Priority Mail Express - Answers 1-2 days. Money-back guarantee. 365 days a year. Includes proof of
delivery signature (if requested), up to $100 insurance, delivery by 3:00pm. Delivery by 10:30am,
Sundays, holidays for additional fee. Premier Service of USPS. Free Packaging. Premier Service.
Notification.
Priority Mail Extra Services - Answers Extra services for this class of mail include: Certificate of Mailing,
Certified, COD, Tracking, Insured, Registered, Restriced Delivery, Return Receipt, Return Receipt for
Merchandise, Signature Confirmation and Special Handling. This class of mail usually comes with up to
$50 of insurance.
Priority Mail - Answers Premier Product. Part of 1st Class Mail. Prices based on Weight + Zone. Charged
Per Pound. Fractions rounded up to next whole pound. Retail + Commercial 50$ insurance. Commercial
Plus 100$ insurance. No min weight. Length + Girth 108 in. 50$ insurance included. Expedited 1-3. Free
tracking.
Balloon Price - Answers SURCHARGE to Priority Mail. Large lightweight packages. Less than 20lbs. More
than 84 in Length + Girth. Zone 1-4
Dimensional weight - Answers SURCHARGE to Priority Mail. 5-9 Zone. Any dimension over 1 Cubic Ft.
Rectangular - Answers H x L x W. 1,728 or more divide 194. Remember, Rectangular is DIMENSIONAL.
Odd Shapes - Answers H x L x W. Multiply .785 1,728 or more divide by 194.
Priority Mail Flat Rate Prices - Answers One price for postage regardless of weight (-70) + destination.
Flat rate available at no cost. Only USPS products are eligible for free. Container flaps must be within
normal folds.
First Class Package Service - Answers Option for items weighing less than 1lb. 13 oz or less. Parcel. Any
mailable item may be mailed first class. 1-3 days. Forwarding service up to 12 months. Return if
undeliverable.
USPS Ground - Answers No guaranteed delivery time. Not sealed against postal inspector. Delivery +
Return address. 70lbs. L + G 130. Pricing based on distant, weight, and shape.
Surcharges for Ground - Answers Balloon- Over 84 in. L&G 108. weighing less than 20 lbs but pays 20lbs
price.
Oversize- Exceeds 108 but not over 130in in L&G
ONLY INCLUDED IN PRIORITY EXPRESS & PRIORITY MAIL - Answers Money back, insurance 50$ & 100$,
Free packaging, flat rate.
, What's including in all of the USPS services? - Answers Tracking
Parcel Return Services - Answers Postage paid by merchant.
What is GIST? - Answers Greet, Inquire, Suggest, Thank
What is SOLER? - Answers Actively attending by: Squarely facing the person, Open your posture, Lean
towards the sender, Eye contact maintained, Relax while attending.
19-7
What does OIG stand for? - Answers Office of Inspector General
Size and scope of post office - Answers 155 million. 31,600 retail locations. Annual revenue of 69 billion.
47% of the worlds mail.
Postal Inspection Service - Answers Has the jurisdiction in all criminal matters infringing on the integrity
and security of the mail and safety of all postal valuables, property, and personnel
What days of delivery do you have to pay for? - Answers Sunday's & Holidays
What are some extras you can get? - Answers Signature Required. Insurance. Proof of mailing. Insured
mail, COD, return receipt.
Where does your badge go? - Answers Over right breast
SSDA - Answers Performs same duties as SSA, but helps in back room distribution.
Lobby Assistant - Answers Helps customer identify mailing needs, ensures all forms are complete, and
answers questions.
LSSA - Answers Comprehensive working knowledge of regulations & ruling policy. Provides technical
guidance, informing of changes or clarification in polices, procedures and operations.
Post Master/Manager - Answers Business leaders + community anchors.
Supervisor - Answers Ensures employees are properly trained.
What question do you ask every transaction with a package? - Answers Any fragile, liquid, perishable or
potentially hazardous items such as lithium batteries or perfumes?
What do we do at the end of the transactions? - Answers Circle survey, thank, and have a nice day
Priority Express Price? - Answers Starting 25.50
Priority Mail Price? - Answers Starting 7.35
USPS Retail Ground Price? - Answers 7.35
Priority Mail Express - Answers 1-2 days. Money-back guarantee. 365 days a year. Includes proof of
delivery signature (if requested), up to $100 insurance, delivery by 3:00pm. Delivery by 10:30am,
Sundays, holidays for additional fee. Premier Service of USPS. Free Packaging. Premier Service.
Notification.
Priority Mail Extra Services - Answers Extra services for this class of mail include: Certificate of Mailing,
Certified, COD, Tracking, Insured, Registered, Restriced Delivery, Return Receipt, Return Receipt for
Merchandise, Signature Confirmation and Special Handling. This class of mail usually comes with up to
$50 of insurance.
Priority Mail - Answers Premier Product. Part of 1st Class Mail. Prices based on Weight + Zone. Charged
Per Pound. Fractions rounded up to next whole pound. Retail + Commercial 50$ insurance. Commercial
Plus 100$ insurance. No min weight. Length + Girth 108 in. 50$ insurance included. Expedited 1-3. Free
tracking.
Balloon Price - Answers SURCHARGE to Priority Mail. Large lightweight packages. Less than 20lbs. More
than 84 in Length + Girth. Zone 1-4
Dimensional weight - Answers SURCHARGE to Priority Mail. 5-9 Zone. Any dimension over 1 Cubic Ft.
Rectangular - Answers H x L x W. 1,728 or more divide 194. Remember, Rectangular is DIMENSIONAL.
Odd Shapes - Answers H x L x W. Multiply .785 1,728 or more divide by 194.
Priority Mail Flat Rate Prices - Answers One price for postage regardless of weight (-70) + destination.
Flat rate available at no cost. Only USPS products are eligible for free. Container flaps must be within
normal folds.
First Class Package Service - Answers Option for items weighing less than 1lb. 13 oz or less. Parcel. Any
mailable item may be mailed first class. 1-3 days. Forwarding service up to 12 months. Return if
undeliverable.
USPS Ground - Answers No guaranteed delivery time. Not sealed against postal inspector. Delivery +
Return address. 70lbs. L + G 130. Pricing based on distant, weight, and shape.
Surcharges for Ground - Answers Balloon- Over 84 in. L&G 108. weighing less than 20 lbs but pays 20lbs
price.
Oversize- Exceeds 108 but not over 130in in L&G
ONLY INCLUDED IN PRIORITY EXPRESS & PRIORITY MAIL - Answers Money back, insurance 50$ & 100$,
Free packaging, flat rate.
, What's including in all of the USPS services? - Answers Tracking
Parcel Return Services - Answers Postage paid by merchant.
What is GIST? - Answers Greet, Inquire, Suggest, Thank
What is SOLER? - Answers Actively attending by: Squarely facing the person, Open your posture, Lean
towards the sender, Eye contact maintained, Relax while attending.
19-7
What does OIG stand for? - Answers Office of Inspector General
Size and scope of post office - Answers 155 million. 31,600 retail locations. Annual revenue of 69 billion.
47% of the worlds mail.
Postal Inspection Service - Answers Has the jurisdiction in all criminal matters infringing on the integrity
and security of the mail and safety of all postal valuables, property, and personnel
What days of delivery do you have to pay for? - Answers Sunday's & Holidays
What are some extras you can get? - Answers Signature Required. Insurance. Proof of mailing. Insured
mail, COD, return receipt.
Where does your badge go? - Answers Over right breast
SSDA - Answers Performs same duties as SSA, but helps in back room distribution.
Lobby Assistant - Answers Helps customer identify mailing needs, ensures all forms are complete, and
answers questions.
LSSA - Answers Comprehensive working knowledge of regulations & ruling policy. Provides technical
guidance, informing of changes or clarification in polices, procedures and operations.
Post Master/Manager - Answers Business leaders + community anchors.
Supervisor - Answers Ensures employees are properly trained.
What question do you ask every transaction with a package? - Answers Any fragile, liquid, perishable or
potentially hazardous items such as lithium batteries or perfumes?
What do we do at the end of the transactions? - Answers Circle survey, thank, and have a nice day
Priority Express Price? - Answers Starting 25.50
Priority Mail Price? - Answers Starting 7.35
USPS Retail Ground Price? - Answers 7.35
