WGU C954 Section 4 Organization Decision-Making
questions with verified answers
analysis phase Ans✓✓✓ "Activities include analyzing user business requirements,
refining projects goals, and defining the functions and operations of the intended
system",
as-is process model Ans✓✓✓ Represents the current state of the operation that
has been mapped without any specific improvements or changes to existing
processes,
business process model and notation (BPMN) Ans✓✓✓ A graphical notation that
depicts the steps in a business process,
business process model Ans✓✓✓ "A graphic description of a process, showing
the sequence and process task, which is developed for a specific purpose and
from a selected viewpoint",
business process modeling or mapping Ans✓✓✓ "The activity of creating a
detailed flowchart or process map of a work process, showing its input task and
activities in a structured sequence",
business process reengineering (BPR) Ans✓✓✓ The analysis and redesign of
workflows within and between enterprises,
business requirements Ans✓✓✓ These are specific business requests that the
system must meet to be successful. The analysis phase is critical because business
requirements drive the entire system development effort.,
, business strategy Ans✓✓✓ A leadership plan that achieves a specific set of goals
or objectives,
buyer power Ans✓✓✓ The ability of buyers to affect the price they must pay for
an item,
change agent Ans✓✓✓ A person or event that is the catalyst for implementing
major changes for a system to meet business changes,
commercial off-the-shelf application Ans✓✓✓ Supports general business
processes and does not require any specific software customization to meet the
organization's needs,
competitive advantage Ans✓✓✓ A feature of a product or service that an
organization's customers place a greater value on than a similar offering from a
competitor,
competitive intelligence Ans✓✓✓ "The process of gathering information about
the competitive environment, including competitors' plans, activities, and
products, to improve a company's ability to succeed",
computer-aided software engineering (CASE) tools Ans✓✓✓ "Tools designed to
support business modeling techniques including analyzing, modeling, and
documenting business processes",
CRM analysis technologies Ans✓✓✓ "Help organizations segment their
customers into categories, such as best and worst customers",
questions with verified answers
analysis phase Ans✓✓✓ "Activities include analyzing user business requirements,
refining projects goals, and defining the functions and operations of the intended
system",
as-is process model Ans✓✓✓ Represents the current state of the operation that
has been mapped without any specific improvements or changes to existing
processes,
business process model and notation (BPMN) Ans✓✓✓ A graphical notation that
depicts the steps in a business process,
business process model Ans✓✓✓ "A graphic description of a process, showing
the sequence and process task, which is developed for a specific purpose and
from a selected viewpoint",
business process modeling or mapping Ans✓✓✓ "The activity of creating a
detailed flowchart or process map of a work process, showing its input task and
activities in a structured sequence",
business process reengineering (BPR) Ans✓✓✓ The analysis and redesign of
workflows within and between enterprises,
business requirements Ans✓✓✓ These are specific business requests that the
system must meet to be successful. The analysis phase is critical because business
requirements drive the entire system development effort.,
, business strategy Ans✓✓✓ A leadership plan that achieves a specific set of goals
or objectives,
buyer power Ans✓✓✓ The ability of buyers to affect the price they must pay for
an item,
change agent Ans✓✓✓ A person or event that is the catalyst for implementing
major changes for a system to meet business changes,
commercial off-the-shelf application Ans✓✓✓ Supports general business
processes and does not require any specific software customization to meet the
organization's needs,
competitive advantage Ans✓✓✓ A feature of a product or service that an
organization's customers place a greater value on than a similar offering from a
competitor,
competitive intelligence Ans✓✓✓ "The process of gathering information about
the competitive environment, including competitors' plans, activities, and
products, to improve a company's ability to succeed",
computer-aided software engineering (CASE) tools Ans✓✓✓ "Tools designed to
support business modeling techniques including analyzing, modeling, and
documenting business processes",
CRM analysis technologies Ans✓✓✓ "Help organizations segment their
customers into categories, such as best and worst customers",
