ACE Personal Trainer Manual: Chapter 3
UPDATED ACTUAL Exam Questions and
CORRECT Answers
What are the stages of the client-trainer relationship? - CORRECT ANSWER - 1) rapport
2) investigation
3) planning
4) action
What are characteristics of the rapport stage? - CORRECT ANSWER - - establish
understanding and trust
- 1st impressions are important
- a positive experience will be characterized by a sense of caring, respect, clear communication,
and professionalism on the part of the personal trainer
- think about environment, appearance, and interactions
What are examples of non-verbal communication? - CORRECT ANSWER - 1) voice
quality
2) eye contact
3) facial expression
4) hand gestures
5) body position
Name the ways a trainer can demonstrate good listening skills. - CORRECT ANSWER -
by...encouraging, paraphrasing, questioning, reflecting, and summarizing
What are the steps of the planning stage? - CORRECT ANSWER - 1) setting goals
2) generating and discussing alternatives
3) formulating a plan
UPDATED ACTUAL Exam Questions and
CORRECT Answers
What are the stages of the client-trainer relationship? - CORRECT ANSWER - 1) rapport
2) investigation
3) planning
4) action
What are characteristics of the rapport stage? - CORRECT ANSWER - - establish
understanding and trust
- 1st impressions are important
- a positive experience will be characterized by a sense of caring, respect, clear communication,
and professionalism on the part of the personal trainer
- think about environment, appearance, and interactions
What are examples of non-verbal communication? - CORRECT ANSWER - 1) voice
quality
2) eye contact
3) facial expression
4) hand gestures
5) body position
Name the ways a trainer can demonstrate good listening skills. - CORRECT ANSWER -
by...encouraging, paraphrasing, questioning, reflecting, and summarizing
What are the steps of the planning stage? - CORRECT ANSWER - 1) setting goals
2) generating and discussing alternatives
3) formulating a plan
