WGU C464 Introduction to Communication OBJECTIVE ASSESSMENT ACTUAL EXAM 2025/2026 QUESTIONS WITH VERIFIED CORRECT SOLUTIONS || 100% GUARANTEED PASS BRAND NEW VERSION

WGU C464 Introduction to Communication OBJECTIVE ASSESSMENT ACTUAL EXAM 2025/2026 QUESTIONS WITH VERIFIED CORRECT SOLUTIONS || 100% GUARANTEED PASS BRAND NEW VERSION 1. Linear Model - ANSWER Basic components of a simple exchange between 2 people. Straight forward process 2. Phases of Linear model - ANSWER Phase 1 Deciding on message Phase 2 Encoding the message Phase 3 Transmitting the message Phase 4 Perceiving the message Phase 5 Decoding and assigning the meaning to the message 3. Transactional Model - ANSWER More realistic then the linear model. 4. Transactional Model is - ANSWER Dependent on many factors such as context, relationship between communicators, socio-cultural situation 5. Stages of Perception - ANSWER Selection Organization Interpretation 6. Communication - ANSWER the exchange of verbal and nonverbal messages with the intent of stimulating particular meanings in the minds of others. 7. Understanding - ANSWER to stimulate the meanings we intend in the minds of others 8. Technostress - ANSWER a state of communication overload, where we are unable to process and competently respond t all of the messages we are exposed to. 9. intercultural communication - ANSWER communication between and among people and groups across national, ethnic, and other cultural boundaries. 10. linear model of communication - ANSWER Reveals the basic components of a simple exchange between two people, illustrating a straightforward process in which an individual communicator transmits a message to a receiving communicator. 11. Phase 1 of Linear Model of Communication: Deciding on the message - ANSWER A Sender selects a message to send to a receiver (or receivers) in order to achieve a desired outcome. The sender is also referred to as the source of the message 12. Phase 2 of Linear Model of Communication: Encoding the message - ANSWER Encoding refers to a psychological process in which the sender of a message assigns symbols, such as words, sounds, or gestures, to his or her thoughts and feelings. Competent communicators are able to translate their ideas into communication symbols appropriate for the message and the receiver. 13. Phase 3 of Linear Model of Communication: Transmitting the message - ANSWER A message is "sent" from sender to receiver, using a particular channel that is selected by the sender. The channel is the medium that carries the message such h as email, telephone, face-to-face communication, or a written document. 14. Phase 4 of Linear Model of Communication: Perceiving the message - ANSWER When a receiver detects that a message has been sent, he or she attends to it and perceives it in some fashion. 15. Phase 5 of Linear Model of Communication: Decoding and assigning meaning to the message - ANSWER When a receiver assigns meaning to the message that has been communicated, he or she is engaging in a psychological process known as decoding. Decoding is the opposite of encoding (the activity that the sender engaged in at the beginning of the exchange). The receiver translates the symbols (words, sounds, and gestures) perceived not thoughts and feelings. 16. Noise - ANSWER In context of communication refers to any auditory, visual, or psychological distraction that interferes with the sending and receiving of messages.. 17. Feedback - ANSWER verbal or nonverbal response to a message that a receiver provides to a sender as he or she perceives and assigns meaning to the sender's messages. 18. The vice president of a company invites an employee to join a team tasked with recreating and innovating a current product. The project requires considerable creative work, critical evaluation, and compromise. Although the vice president admits the project will challenge traditions and will require people to be comfortable with disagreement, she expresses confidence that the project can be accomplished. As work on the project progresses, team members are upset when others disagree with their ideas and resist ideas that change the product from the way it is currently. Ultimately, the team disbands without achieving its goal. 19. Which two concepts of team challenges and dysfunctions is this situation an example of? Choose 2 answers - ANSWER 1. System norms 2. Groupthink 20. Three coworkers are leading the first of several meetings for a newly formed group at their company. After introductions, they state that the purpose of the group is to improve the customer experience at their company. 21. Which criterion for a successful and high-performing team is illustrated in this scenario? - ANSWER Goal orientation and purpose 22. Taylor, Reagan, and Blake are part of a team that is developing a mobile application. During a discussion of ideas for the mobile application, Taylor suggests they add a gaming feature. Taylor's suggestion sparks an idea to look at old video games, which leads to Reagan and Blake teaching the other team members about genres of old video games. Ultimately, they agree on the gaming feature to add to their app and how they will build it into the design. 23. Which criterion for successful and high-performing teams is illustrated in this scenario? - ANSWER Collaboration 24. Kelly, Sam, Tyler, and Dylan are working together on a task force to bring more diversity to their campus. Kelly is adamant that they bring more women to campus as speakers. Dylan states that they should seek out the best person to speak regardless of gender. Sam agrees with Kelly to a point and says, "We should try to find more female speakers, but if we can't easily find any, that's the best we can do." 25. Which stage of Tuckman's stages of group development is this scenario an example of? - ANSWER Storming 26. A team meeting is called for four members of a quality control group. Chris says, "I heard the best joke last night." Taylor says, "Chris, why don't we wait until the meeting is over to hear the joke? We have a lot to get done today. Cameron will read us the minutes from our last meeting, and then Reagan will give us an update." 27. What is Cameron doing in this scenario? - ANSWER Recording the meeting process 28. A work group has been assigned to come up with ideas for the yearly company party. Before anyone else speaks, Casey suggests that they go to a local theme park. Other team members follow with their ideas. 29. What is Casey doing in this scenario? - ANSWER Initiating ideas 30. Alex belongs to a group of colleagues who meet to discuss advances in their field. Alex constantly interrupts the other members of the group and does not allow them to speak. 31. What role is Alex playing in this group? - ANSWER The person who dominates the group 32. A team meets to fulfill a work assignment. At the end of the first meeting, everyone is confused about what they want to accomplish. This leads to conflict when the desired outcomes are not met. 33. Which course of action would have resolved this conflict? - ANSWER Ensuring the team's objectives were sufficiently clear 34. A group of community members are concerned about a local park that is run-down and unsafe. They hold a meeting and come up with several ideas that they take to the local city council. The city council adopts none of the group's ideas. They are very upset and feel that their ideas have been unfairly dismissed. 35. Why did this conflict occur? - ANSWER The team was not supported by its system 36. Reese and Jordan are upset that they have been given menial tasks within a group. They approach the leader and ask to either be taken out of the group, or to be given greater responsibility. 37. Which action should their leader take in order to manage this conflict? - ANSWER The leader should make sure that member roles are managed well 38. A committee that is working on a fundraising event for a local church is experiencing a lot of conflict. Everyone disagrees on what is supposed to happen in the committee and even how to run the meetings. Several of the members go to the pastor of the church and ask for help. 39. Which action would help the pastor manage the conflict occurring in the committee? - ANSWER Setting ground rules 40. Jordan is preparing an outline for a presentation intended to convince his audience of the best solution to a problem. Jordan plans to begin the presentation with a quote that will engage the audience and generate interest in the topic. 41. What should Jordan do next, according to Monroe's motivated sequence? - ANSWER Provide evidence of the problem 42. Illustrators - ANSWER movements that either accompany or reinforce the meaning of a verbal code. 43. Affect displays - ANSWER nonverbal movements that reveal emotion. 44. Adaptors - ANSWER movements that communicators engage in, sometimes unconsciously to relieve stress and anxiety. 45. Proxemics - ANSWER the study of the ways in which humans use and manage the space around them as a way of shaping meaning. 46. Territoriality - ANSWER how we establish and manage space as belonging uniquely to us. 47. Personal space - ANSWER the bubble that we create around ourselves and claim as our own. 48. Intimate distance - ANSWER the space that extend up to 18 inches away from you. 49. Personal distance - ANSWER the space that begins 18 inches away from you and extends up to 4 feet. 50. Social distance - ANSWER the space that ranges from 4 to 12 feet away from you. 51. Public distance - ANSWER the space beyond 12 feet away from you. 52. Chronemics - ANSWER the ways in which communicators use time and the meassages they communicate as a result of how they manage their time. 53. Haptics - ANSWER the use of touch in communication. 54. Paralanguage - ANSWER this category of nonverbal behaviour refers to the uses of the voice other than to express words and phrases. 55. Artifacts - ANSWER the ornaments and adornments they display on or around their physical person. 56. Linear framework - ANSWER follows a clear, straightforward, direct, fact-based approach to organizing a presentation. 57. Topical - ANSWER The speech is organized according to natural divisions of a topic. 58. Cause and effect - ANSWER The presentation is structured around the causal relationship between events or things. 59. Problem-solution - ANSWER This presentation format opens with a discussion of a problem or need, followed by a description of several specific, viable solutions for your audience to evaluate-remember. 60. Chronological - ANSWER When the content of your speech relies on time-based sequencing, this is the format you want to follow. 61. Full-content outlines - ANSWER consist of the entire introduction and conclusion, written out word for word; additionally, they include all of your main points, transitions, examples, and evidence, written out in complete sentences. 62. Abbreviated outline - ANSWER allows you to glance at key words and phrases, rather than complete sentences, and deliver your presentation in a dynamic, conversational manner. 63. The Basic Structure of Your Speech - ANSWER introduction, a body, and a conclusion for stating a case and supporting it.