Test Bank for Strategic Human Resources Plann
7th Edition Belcourt
,Chapter 5 - Determining HR Demand
!| !| !| !| !|
1. What is the most common operational index used by organizations in a ratio analysis?
!| !| !| !| !| !| !| !| !| !| !| !| !|
a. sales level b. units produced !| !| !|
c. clients served
!| !| d. production hours
!| !|
ANSWER: ! | a
2. Which forecasting technique provides a long-run qualitative forecast where experts meet an
!| !| !| !| !| !| !| !| !| !| !|
their assessments about the future?
!| !| !| !| !|
a. Delphi technique b. critical incident technique
!| !| !| !|
c. repatriation technique
!| d. nominal group technique !| !| !| !|
ANSWER: !| !| d
3. According to the textbook, when the Delphi technique was used to identify competencies f
!| !| !| !| !| !| !| !| !| !| !| !| !|
chef, which of the following was NOT a topic for consideration?
!| !| !| !| !| !| !| !| !| !| !|
a. factors that differentiate successful from unsuccessful research chefs
!| !| !| !| !| !| !|
b. years of experience for successful and unsuccessful research chefs
!| !| !| !| !| !| !| !|
c. skills and knowledge needed to be a successful research chef
!| !| !| !| !| !| !| !| !|
d. tasks that differentiate a successful research chef from an ordinary chef
!| !| !| !| !| !| !| !| !| !|
ANSWER: ! | b
4. In the Delphi technique, why do the experts NOT meet face-to-face?
!| !| !| !| !| !| !| !| !| !|
a. They do not have the time. b. They want to lower costs.
!| !| !| !| !| !| !| !| !| !|
c. They worry about groupthink.
!| !| !| !| d. They lack communication expertise.
!| !| !| !|
ANSWER: ! | c
5. What type of analysis reveals the historical relationship between the operational index and
!| !| !| !| !| !| !| !| !| !| !| !|
for labour?
!| !|
a. correlation b. multivariate
!|
c. trend !| d. regression
!|
ANSWER: ! | c
6. In a simple regression prediction model, what does B represent?
!| !| !| !| !| !| !| !| !|
a. dependent variable !|
b. constant or intercept !| !|
c. slope of the linear relationship between X and Y
!| !| !| !| !| !| !| !|
d. independent variable !|
ANSWER: ! | c
7. What method of estimating HR demand extrapolates historical organizational indices to fo
!| !| !| !| !| !| !| !| !| !| !|
future personnel needs?
!| !| !|
a. trend analysis b. ratio analysis!| !| !|
,Name: Class: Da
Chapter 5 - Determining HR Demand
!| !| !| !| !|
8. What type of quantitative forecasting method that attempts to forecast future human capita
!| !| !| !| !| !| !| !| !| !| !| !|
by extrapolating from historical changes in one or more organizational indices?
!| !| !| !| !| !| !| !| !| !| !|
a. trend analysis b. regression analysis
!| !| !|
c. time series model analysis
!| d. structural equation modelling analysis
!| !| !| !| !| !| !|
ANSWER: ! | a
9. Typically, how is most of the expert information gathered using the Delphi technique?
!| !| !| !| !| !| !| !| !| !| !| !|
a. interviews b. discussion groups !| !|
c. teleconferencing
!| d. questionnaires
!|
ANSWER: !| !| d
10. According to the textbook, what is one disadvantage of the Delphi technique?
!| !| !| !| !| !| !| !| !| !| !|
a. groupthink b. shyness !|
c. time and costs
!| !| !| d. communication
!|
ANSWER: ! | c
11. What technique should be used if you want all the participants to have equal participatio
!| !| !| !| !| !| !| !| !| !| !| !| !| !|
and to mai.nimize dominance, personabl .attacks, and defensive behaviour?
!| !| !| !| !| !| !| !| !|
Delphi technique critical incident technique
!| !| !|
c. repatriation technique
!| d. nominal group technique !| !| !| !|
ANSWER: !| !| d
12. Why are assumptions necessary when implementing the steps of the nominal group techni
!| !| !| !| !| !| !| !| !| !| !| !|
a. to minimize the chance that expert estimates will be misinterpreted
!| !| !| !| !| !| !| !| !|
b. to make sure that the group is not dominated by one expert estimate
!| !| !| !| !| !| !| !| !| !| !| !|
c. to eliminate the necessity for experts to defend their estimates
!| !| !| !| !| !| !| !| !|
d. to ensure the validity and confidentiality of the expert estimates
!| !| !| !| !| !| !| !| !|
ANSWER: ! | a
13. What stage in the nominal group technique would typically ask a question like, “What w
!| !| !| !| !| !| !| !| !| !| !| !| !| !|
Corporation’s demand for production workers be in the year 2017?”
!| !| !| !| !| !| !| !| !|
a. select the experts b. meet face to face
!| !| !| !| !| !|
c. define the question
!| !| !| d. discuss demand estimates
!| !| !|
ANSWER: ! | c
14. How do the experts finally agree on a solution in the nominal group technique?
!| !| !| !| !| !| !| !| !| !| !| !| !|
a. by defending their perspectives
!| !| !|
b. by voting for the best estimate
!| !| !| !| !|
c. by lobbying the other group members
!| !| !| !| !|
, Name: Class: Da
Chapter 5 - Determining HR Demand
!| !| !| !| !|
a. National Occupational Classification !| !| b. Citizenship and Immigration Canada
!| !| !| !|
c. Conference Board of Canada
!| !| !| !| d. Statistics Canada
!| !|
ANSWER: !| !| d
16. If you want to determine the total HR demand requirement for operational or short-run tim
!| !| !| !| !| !| !| !| !| !| !| !| !| !|
what type of information should you gather?
!| !| !| !| !| !| !|
a. staffing table b. HR budget !| !| !|
c. impact analysis
!| d. envelope/scenario forecasts
!| !| !|
ANSWER: ! | a
17. In the Delphi technique, why does the project coordinator continue to issue questionnair
!| !| !| !| !| !| !| !| !| !| !| !|
a. Current information has not been optimal, and so further information is required.
!| !| !| !| !| !| !| !| !| !| !|
b. Additional information still needs to be gathered regarding the predetermined question
!| !| !| !| !| !| !| !| !| !|
c. Information gathered to date has not led the group to make a consensual decision.
!| !| !| !| !| !| !| !| !| !| !| !| !|
d. Current information is insufficient in some way that is required to make future supply
!| !| !| !| !| !| !| !| !| !| !| !| !|
ANSWER: ! | c
18. Which of the following is NOT considered a benefit of the nominal group technique?
!| !| !| !| !| !| !| !| !| !| !| !| !|
a. supports brainstorming b. lower costs and time
!| !| !| !| !|
c. equal participation
!| !| d. reliable and valid
!| !| !|
ANSWER: ! | b
19. If HR specialists use multiple predictor estimates of the future demand for personnel based
!| !| !| !| !| !| !| !| !| !| !| !| !|
differing assumptions about how future events will unfold, what type of forecasting techni
!| !| !| !| !| !| !| !| !| !| !| !| !|
are they using?
!| !| !|
a. Delphi technique b. nominal technique
!| ! | ! | ! | !| !|
c. impact analysis
!| !| ! | ! | ! | ! | d. scenario forecast
!| !|
ANSWER: !| !| d
20. Which of the following demand forecasting methods is NOT a quantitative method?
!| !| !| !| !| !| !| !| !| !| !|
a. trend analysis b. Delphi technique
!| !| !|
c. regression analysis
!| !| d. staffing table
!| !|
ANSWER: ! | b
21. There are six steps associated with the Delphi technique for HR demand forecasting. Wha
!| !| !| !| !| !| !| !| !| !| !| !| !|
a. identify the experts, terms, and time horizon
!| !| !| !| !| !|
b. issue the first round of questionnaires
!| !| !| !| !|
c. select the experts !| !|
d. define and refine the issue or question
!| !| !| !| !| !|
7th Edition Belcourt
,Chapter 5 - Determining HR Demand
!| !| !| !| !|
1. What is the most common operational index used by organizations in a ratio analysis?
!| !| !| !| !| !| !| !| !| !| !| !| !|
a. sales level b. units produced !| !| !|
c. clients served
!| !| d. production hours
!| !|
ANSWER: ! | a
2. Which forecasting technique provides a long-run qualitative forecast where experts meet an
!| !| !| !| !| !| !| !| !| !| !|
their assessments about the future?
!| !| !| !| !|
a. Delphi technique b. critical incident technique
!| !| !| !|
c. repatriation technique
!| d. nominal group technique !| !| !| !|
ANSWER: !| !| d
3. According to the textbook, when the Delphi technique was used to identify competencies f
!| !| !| !| !| !| !| !| !| !| !| !| !|
chef, which of the following was NOT a topic for consideration?
!| !| !| !| !| !| !| !| !| !| !|
a. factors that differentiate successful from unsuccessful research chefs
!| !| !| !| !| !| !|
b. years of experience for successful and unsuccessful research chefs
!| !| !| !| !| !| !| !|
c. skills and knowledge needed to be a successful research chef
!| !| !| !| !| !| !| !| !|
d. tasks that differentiate a successful research chef from an ordinary chef
!| !| !| !| !| !| !| !| !| !|
ANSWER: ! | b
4. In the Delphi technique, why do the experts NOT meet face-to-face?
!| !| !| !| !| !| !| !| !| !|
a. They do not have the time. b. They want to lower costs.
!| !| !| !| !| !| !| !| !| !|
c. They worry about groupthink.
!| !| !| !| d. They lack communication expertise.
!| !| !| !|
ANSWER: ! | c
5. What type of analysis reveals the historical relationship between the operational index and
!| !| !| !| !| !| !| !| !| !| !| !|
for labour?
!| !|
a. correlation b. multivariate
!|
c. trend !| d. regression
!|
ANSWER: ! | c
6. In a simple regression prediction model, what does B represent?
!| !| !| !| !| !| !| !| !|
a. dependent variable !|
b. constant or intercept !| !|
c. slope of the linear relationship between X and Y
!| !| !| !| !| !| !| !|
d. independent variable !|
ANSWER: ! | c
7. What method of estimating HR demand extrapolates historical organizational indices to fo
!| !| !| !| !| !| !| !| !| !| !|
future personnel needs?
!| !| !|
a. trend analysis b. ratio analysis!| !| !|
,Name: Class: Da
Chapter 5 - Determining HR Demand
!| !| !| !| !|
8. What type of quantitative forecasting method that attempts to forecast future human capita
!| !| !| !| !| !| !| !| !| !| !| !|
by extrapolating from historical changes in one or more organizational indices?
!| !| !| !| !| !| !| !| !| !| !|
a. trend analysis b. regression analysis
!| !| !|
c. time series model analysis
!| d. structural equation modelling analysis
!| !| !| !| !| !| !|
ANSWER: ! | a
9. Typically, how is most of the expert information gathered using the Delphi technique?
!| !| !| !| !| !| !| !| !| !| !| !|
a. interviews b. discussion groups !| !|
c. teleconferencing
!| d. questionnaires
!|
ANSWER: !| !| d
10. According to the textbook, what is one disadvantage of the Delphi technique?
!| !| !| !| !| !| !| !| !| !| !|
a. groupthink b. shyness !|
c. time and costs
!| !| !| d. communication
!|
ANSWER: ! | c
11. What technique should be used if you want all the participants to have equal participatio
!| !| !| !| !| !| !| !| !| !| !| !| !| !|
and to mai.nimize dominance, personabl .attacks, and defensive behaviour?
!| !| !| !| !| !| !| !| !|
Delphi technique critical incident technique
!| !| !|
c. repatriation technique
!| d. nominal group technique !| !| !| !|
ANSWER: !| !| d
12. Why are assumptions necessary when implementing the steps of the nominal group techni
!| !| !| !| !| !| !| !| !| !| !| !|
a. to minimize the chance that expert estimates will be misinterpreted
!| !| !| !| !| !| !| !| !|
b. to make sure that the group is not dominated by one expert estimate
!| !| !| !| !| !| !| !| !| !| !| !|
c. to eliminate the necessity for experts to defend their estimates
!| !| !| !| !| !| !| !| !|
d. to ensure the validity and confidentiality of the expert estimates
!| !| !| !| !| !| !| !| !|
ANSWER: ! | a
13. What stage in the nominal group technique would typically ask a question like, “What w
!| !| !| !| !| !| !| !| !| !| !| !| !| !|
Corporation’s demand for production workers be in the year 2017?”
!| !| !| !| !| !| !| !| !|
a. select the experts b. meet face to face
!| !| !| !| !| !|
c. define the question
!| !| !| d. discuss demand estimates
!| !| !|
ANSWER: ! | c
14. How do the experts finally agree on a solution in the nominal group technique?
!| !| !| !| !| !| !| !| !| !| !| !| !|
a. by defending their perspectives
!| !| !|
b. by voting for the best estimate
!| !| !| !| !|
c. by lobbying the other group members
!| !| !| !| !|
, Name: Class: Da
Chapter 5 - Determining HR Demand
!| !| !| !| !|
a. National Occupational Classification !| !| b. Citizenship and Immigration Canada
!| !| !| !|
c. Conference Board of Canada
!| !| !| !| d. Statistics Canada
!| !|
ANSWER: !| !| d
16. If you want to determine the total HR demand requirement for operational or short-run tim
!| !| !| !| !| !| !| !| !| !| !| !| !| !|
what type of information should you gather?
!| !| !| !| !| !| !|
a. staffing table b. HR budget !| !| !|
c. impact analysis
!| d. envelope/scenario forecasts
!| !| !|
ANSWER: ! | a
17. In the Delphi technique, why does the project coordinator continue to issue questionnair
!| !| !| !| !| !| !| !| !| !| !| !|
a. Current information has not been optimal, and so further information is required.
!| !| !| !| !| !| !| !| !| !| !|
b. Additional information still needs to be gathered regarding the predetermined question
!| !| !| !| !| !| !| !| !| !|
c. Information gathered to date has not led the group to make a consensual decision.
!| !| !| !| !| !| !| !| !| !| !| !| !|
d. Current information is insufficient in some way that is required to make future supply
!| !| !| !| !| !| !| !| !| !| !| !| !|
ANSWER: ! | c
18. Which of the following is NOT considered a benefit of the nominal group technique?
!| !| !| !| !| !| !| !| !| !| !| !| !|
a. supports brainstorming b. lower costs and time
!| !| !| !| !|
c. equal participation
!| !| d. reliable and valid
!| !| !|
ANSWER: ! | b
19. If HR specialists use multiple predictor estimates of the future demand for personnel based
!| !| !| !| !| !| !| !| !| !| !| !| !|
differing assumptions about how future events will unfold, what type of forecasting techni
!| !| !| !| !| !| !| !| !| !| !| !| !|
are they using?
!| !| !|
a. Delphi technique b. nominal technique
!| ! | ! | ! | !| !|
c. impact analysis
!| !| ! | ! | ! | ! | d. scenario forecast
!| !|
ANSWER: !| !| d
20. Which of the following demand forecasting methods is NOT a quantitative method?
!| !| !| !| !| !| !| !| !| !| !|
a. trend analysis b. Delphi technique
!| !| !|
c. regression analysis
!| !| d. staffing table
!| !|
ANSWER: ! | b
21. There are six steps associated with the Delphi technique for HR demand forecasting. Wha
!| !| !| !| !| !| !| !| !| !| !| !| !|
a. identify the experts, terms, and time horizon
!| !| !| !| !| !|
b. issue the first round of questionnaires
!| !| !| !| !|
c. select the experts !| !|
d. define and refine the issue or question
!| !| !| !| !| !|
