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Salesforce Agentforce Specialist Exam
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Salesforce Agentforce SpecialistSalesforce
Exam Questions
Agentforce
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,Salesforce Agentforce Specialist Exam Questions and Answers.pdf Salesforce Agentforce Specialist Exam Questions and Answers.pdf Salesforce Agentforce Specialist Exam Questions and Answers.pdf
Terms in this set (11)
Universal Containers wants to utilize Agentforce for Answer: C
Sales to help sales reps reach their sales quotas by
providing AI-generated plans containing guidance and
steps for closing deals. Which feature meets this
requirement?
A. Create Account Plan
B. Find Similar Deals
C. Create Close Plan
Universal Containers recently added a custom flow for Answer: C
processing returns and created a new Agent Action.
Which action should the company take to ensure the
Agentforce Service Agent can run this new flow as part
of the new Agent Action?
A. Recreate the flow using the Agentforce agent user.
B. Assign the Manage Users permission to the
Agentforce Agent user.
C. Assign the Run Flows permission to the Agentforce
Agent user.
Salesforce Agentforce Specialist Exam Questions and Answers.pdf Salesforce Agentforce Specialist Exam Questions and Answers.pdf Salesforce Agentforce Specialist Exam Questions and Answers.pdf
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What should Universal Containers consider when Answer: B
deploying an Agentforce Service Agent with multiple
topics and Agent Actions to production?
A. Deploy agent components without a test run in
staging, relying on production data for reliable results.
Sandbox configuration alone ensures seamless
production deployment.
B. Ensure all dependencies are included, Apex classes
meet 75% test coverage, and configuration settings are
aligned with production. Plan for version management
and post-deployment activation.
C. Deploy flows or Apex after agents, topics, and Agent
Actions to avoid deployment failures and potential
production agent issues requiring complete
redeployment.
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What is true of Agentforce Testing Center? Answer: B
A. Running tests risks modifying CRM data in a
production environment.
B. Running tests does not consume Einstein Requests.
C. Agentforce Testing Center can only be used in a
production environment.
Universal Containers (UC) wants to ensure the Answer: C
effectiveness, reliability, and trust of its agents prior to
deploying them in production. UC would like to
efficiently test a large and repeatable number of
utterances. What should the Agentforce Specialist
recommend?
A. Leverage the Agent Large Language Model (LLM) UI
and test UC's agents with different utterances prior to
activating the agent.
B. Deploy the agent in a QA sandbox environment and
review the Utterance Analysis reports to review
effectiveness.
C. Create a CSV file with UC's test cases in Agentforce
Testing Center using the testing template.
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