SPMT 304 TEST EXAM EVALUATION QUESTIONS WITH
ANSWERS A+ 2025
✔✔False Confidence - ✔✔intrapersonal version of the self-esteem movement: We tell
ourselves we're great when we know full well that it's not true.
✔✔What Confidence is NOT - ✔✔arrogance.
Thinking that you are better than other people in general. Confidence has nothing to do
with your worth as a human being, or with a comparison of yourself to others.
✔✔Process vs. Outcome Evaluation - ✔✔To cut your brain's natural tendency to
evaluate your strategy or to conjure up a memory of prior sales calls, you must have a
target that's positive in nature instead of thinking out of the present by thinking
continually about past and future at-bats.
✔✔Causal Attributions & Locus of Control (LOC) - ✔✔
✔✔Evaluating Quality - ✔✔Instead of putting numbers on aspects of your performance,
use words and images to describe each factor before and during the performance.
✔✔When to do Self-Evaluation - ✔✔Not before or during go time, but -- Set up specific
times during the week, month, or year when you will review your performance logs.
✔✔Defining Success - ✔✔based on inner—not outer—talent. -- using your God-given
talents, whatever they might be. --
✔✔The Trusting Mindset (and Training vs. Trusting) - ✔✔the trusting mindset is the flat
out trust of their skills, which is why we call this high-performance state of mind. The
training mindset is how we evaluate the sensory information and the situation, analyzing
all the angles, and then intentionally train ourselves to improve our performance
✔✔Closed vs. Open Loop Information Processing - ✔✔"myotatic" or "flexor reflex,"
✔✔Over-Motivated Underachievers (OMUAs) - ✔✔you experience under pressure may
have metastasized into high anxiety that keeps you away from the kind of challenging
situations that might give your career a boost. You may not have the right routine. You
may have been pursuing someone else's dream rather than your own. Or you still may
not even know what your real dream is
✔✔Yogi Berra - ✔✔- head of surgery at Harvard Medical School
-On his way to ten World Series rings and a place in the baseball Hall of Fame, Yogi
was thinking about nothing.
-"living in his own world"
, ✔✔Michael Dell - ✔✔- dropped out of college
- fifteen years later Dell Computer was the number-one seller of PCs in the world.
--against all odds
---confident enough about their abilities to start their businesses as kids
✔✔Richard Branson - ✔✔- founded Virgin Music and Virgin Atlantic Airways, had not
yet learned how to read.
-- dsylexic
--- "not the world's best businessman, or the most successful, or the wealthiest—he
simply has the most fun."
----doing things business strategists suggest he shouldn't." A
✔✔Deion Sanders - ✔✔--the only player to hit a home run and score a touchdown in
the same week. He's the only person to have suited up for a professional baseball and a
professional football game on the same day.
---high-wattage personality, and daily confidence level that seemed to be stuck at
"irrational," nettled management
✔✔Muhammad Ali - ✔✔- supremely confident thinker
-- used his rhymes to call the round in which he would knock out his opponent
✔✔Donny Deutsch - ✔✔- successful New York advertising agency with his name on the
door
--think like superstars long before the fans or the press anoint them. What comes first is
the confidence
✔✔Louis Gerstner - ✔✔- asked to be running the company, the former CEO of RJR
Nabisco and ex-president of American Express passed
-- Ignoring critics, proceeded to slash prices on the company's core
✔✔Robert Johnson - ✔✔-- zero probability of becoming a billionare.
---- he wasn't trying to control his destiny, but to explore it.not hung up on how things
work out because the challenge is what excited them
✔✔John and Lynn Katen - ✔✔-- work for Andersen Consulting
--- created his own IT company
---- Lynn was too hung up on the probabilities
-----without the confidence to act on them I wouldn't be able to help people who had real
needs,"
✔✔Carney Lansford - ✔✔--close enough to the mountaintop to see .400 within his
reach.
--- constantly evaluating himself
---- keep trusting his eyes and hands
ANSWERS A+ 2025
✔✔False Confidence - ✔✔intrapersonal version of the self-esteem movement: We tell
ourselves we're great when we know full well that it's not true.
✔✔What Confidence is NOT - ✔✔arrogance.
Thinking that you are better than other people in general. Confidence has nothing to do
with your worth as a human being, or with a comparison of yourself to others.
✔✔Process vs. Outcome Evaluation - ✔✔To cut your brain's natural tendency to
evaluate your strategy or to conjure up a memory of prior sales calls, you must have a
target that's positive in nature instead of thinking out of the present by thinking
continually about past and future at-bats.
✔✔Causal Attributions & Locus of Control (LOC) - ✔✔
✔✔Evaluating Quality - ✔✔Instead of putting numbers on aspects of your performance,
use words and images to describe each factor before and during the performance.
✔✔When to do Self-Evaluation - ✔✔Not before or during go time, but -- Set up specific
times during the week, month, or year when you will review your performance logs.
✔✔Defining Success - ✔✔based on inner—not outer—talent. -- using your God-given
talents, whatever they might be. --
✔✔The Trusting Mindset (and Training vs. Trusting) - ✔✔the trusting mindset is the flat
out trust of their skills, which is why we call this high-performance state of mind. The
training mindset is how we evaluate the sensory information and the situation, analyzing
all the angles, and then intentionally train ourselves to improve our performance
✔✔Closed vs. Open Loop Information Processing - ✔✔"myotatic" or "flexor reflex,"
✔✔Over-Motivated Underachievers (OMUAs) - ✔✔you experience under pressure may
have metastasized into high anxiety that keeps you away from the kind of challenging
situations that might give your career a boost. You may not have the right routine. You
may have been pursuing someone else's dream rather than your own. Or you still may
not even know what your real dream is
✔✔Yogi Berra - ✔✔- head of surgery at Harvard Medical School
-On his way to ten World Series rings and a place in the baseball Hall of Fame, Yogi
was thinking about nothing.
-"living in his own world"
, ✔✔Michael Dell - ✔✔- dropped out of college
- fifteen years later Dell Computer was the number-one seller of PCs in the world.
--against all odds
---confident enough about their abilities to start their businesses as kids
✔✔Richard Branson - ✔✔- founded Virgin Music and Virgin Atlantic Airways, had not
yet learned how to read.
-- dsylexic
--- "not the world's best businessman, or the most successful, or the wealthiest—he
simply has the most fun."
----doing things business strategists suggest he shouldn't." A
✔✔Deion Sanders - ✔✔--the only player to hit a home run and score a touchdown in
the same week. He's the only person to have suited up for a professional baseball and a
professional football game on the same day.
---high-wattage personality, and daily confidence level that seemed to be stuck at
"irrational," nettled management
✔✔Muhammad Ali - ✔✔- supremely confident thinker
-- used his rhymes to call the round in which he would knock out his opponent
✔✔Donny Deutsch - ✔✔- successful New York advertising agency with his name on the
door
--think like superstars long before the fans or the press anoint them. What comes first is
the confidence
✔✔Louis Gerstner - ✔✔- asked to be running the company, the former CEO of RJR
Nabisco and ex-president of American Express passed
-- Ignoring critics, proceeded to slash prices on the company's core
✔✔Robert Johnson - ✔✔-- zero probability of becoming a billionare.
---- he wasn't trying to control his destiny, but to explore it.not hung up on how things
work out because the challenge is what excited them
✔✔John and Lynn Katen - ✔✔-- work for Andersen Consulting
--- created his own IT company
---- Lynn was too hung up on the probabilities
-----without the confidence to act on them I wouldn't be able to help people who had real
needs,"
✔✔Carney Lansford - ✔✔--close enough to the mountaintop to see .400 within his
reach.
--- constantly evaluating himself
---- keep trusting his eyes and hands
