CMAA Exam 2 LATEST UPDATE
2025
An office manager asks a medical administrative assistant to mail a letter to a patient who is
being dismissed from the practice. Which of the following methods should the assistant use to
mail the letter? - ANSWER ~ certified mail
A medical administrative assistant should verify a patient's CPT code for which of the following
processes? - ANSWER ~ obtaining prior authorization
Prior to an invasive procedure, a patient asks a medical administrative assistant about other
options that are available. Which of the following actions should the assistant take? -
ANSWER ~ advise the patient to ask the provider about alternatives
Which of the following abbreviations should a medical administrative assistant use to document
a patient history of a stroke? - ANSWER ~ CVA
Which of the following items is appropriate to purchase with petty cash? - ANSWER ~
postage owed for an equipment delivery
,When performing closing procedures for the day, which of the following must be secured with a
lock and key? - ANSWER ~ provider's prescription pad
Which of the following is the abbreviation for an electroencephalogram? - ANSWER ~
EEG
A medical administrative assistant observes another office worker altering notes in a patient's
record to justify medical necessity so that payment is made. What is this type of action
considered? - ANSWER ~ fraud
A patient receives an explanation of benefits stating services will not be covered because out-of-
pocket medical expenses have not been met. The amount owed is defined as which of the
following? - ANSWER ~ deductible
Which of the following is an example of open hours scheduling? - ANSWER ~
patients arrive at their own convenience
, Which of the following is the most efficient method for a medical administrative assistant to
collect payment for services? - ANSWER ~ collect due amounts at the
time of the patient's visit
Which of the following medical terms refers to the removal of all or part of an organ or tissue? -
ANSWER ~ lymphadenectomy
A patient refuses to pay his copayment. Which of the following actions should the medical
administrative assistant take? - ANSWER ~ inform the patient that the
copayment is due at the time of service
A third-party payer is requesting documentation to support billed services. Which of the
following is the appropriate document the medical administrative assistant should forward to
the third-party payer? - ANSWER ~ progress notes
Which of the following actions is a medical administrative assistant's priority when pulling daily
charts? - ANSWER ~ review the appointment schedule
In addition to a witness and the adult patient, which of the following individuals must be
present for an informed consent signature? - ANSWER ~ provider
2025
An office manager asks a medical administrative assistant to mail a letter to a patient who is
being dismissed from the practice. Which of the following methods should the assistant use to
mail the letter? - ANSWER ~ certified mail
A medical administrative assistant should verify a patient's CPT code for which of the following
processes? - ANSWER ~ obtaining prior authorization
Prior to an invasive procedure, a patient asks a medical administrative assistant about other
options that are available. Which of the following actions should the assistant take? -
ANSWER ~ advise the patient to ask the provider about alternatives
Which of the following abbreviations should a medical administrative assistant use to document
a patient history of a stroke? - ANSWER ~ CVA
Which of the following items is appropriate to purchase with petty cash? - ANSWER ~
postage owed for an equipment delivery
,When performing closing procedures for the day, which of the following must be secured with a
lock and key? - ANSWER ~ provider's prescription pad
Which of the following is the abbreviation for an electroencephalogram? - ANSWER ~
EEG
A medical administrative assistant observes another office worker altering notes in a patient's
record to justify medical necessity so that payment is made. What is this type of action
considered? - ANSWER ~ fraud
A patient receives an explanation of benefits stating services will not be covered because out-of-
pocket medical expenses have not been met. The amount owed is defined as which of the
following? - ANSWER ~ deductible
Which of the following is an example of open hours scheduling? - ANSWER ~
patients arrive at their own convenience
, Which of the following is the most efficient method for a medical administrative assistant to
collect payment for services? - ANSWER ~ collect due amounts at the
time of the patient's visit
Which of the following medical terms refers to the removal of all or part of an organ or tissue? -
ANSWER ~ lymphadenectomy
A patient refuses to pay his copayment. Which of the following actions should the medical
administrative assistant take? - ANSWER ~ inform the patient that the
copayment is due at the time of service
A third-party payer is requesting documentation to support billed services. Which of the
following is the appropriate document the medical administrative assistant should forward to
the third-party payer? - ANSWER ~ progress notes
Which of the following actions is a medical administrative assistant's priority when pulling daily
charts? - ANSWER ~ review the appointment schedule
In addition to a witness and the adult patient, which of the following individuals must be
present for an informed consent signature? - ANSWER ~ provider
