MIE 330 Exam 1 Questions With Complete Solutions
________ is a companywide effort to continuously improve the
ways people, machines, and systems accomplish work.
A) The Six Sigma process
B) Total quality management
C) Quality control
D) The process decision program
E) The activity network Correct Answers B
________ is a systematic, planned strategic effort by a company
to attract, retain, develop, and motivate highly skilled employees
and managers.
A) Performance appraisal
B) Workforce analytics
C) Talent management
D) Training and development
E) Employee engagement Correct Answers C
________ refers to the policies, practices, and systems that
influence employees' behavior, attitudes, and performance.
A) Total quality management
B) Financial management
C) Human resource management
D) Production and operations management
E) Competency management Correct Answers C
) Lean is a new way to envision the work. Projects using lean
methodology emphasize only new skills to improve and do not
encourage the use of old skills in new ways. Correct Answers
false
,# of days Correct Answers 180 days of incident
EEOC has 60 days to investigate
1- Georgio used to work for Talenco Inc., a company that
manufactures air conditioners. He was terminated and wanted to
appeal the decision., Talenco has adopted a ________, and
therefore, Georgio can appeal the company's decision to
terminate him.
direct application quota
workforce utilization review
due process policy
voluntary retirement scheme Correct Answers due process
policy
10- Which of the following disadvantages is an organization
with a functional structure most likely to face?
redundancy caused by too many specialists
lack of sensitivity toward subtle differences in products or
clients
lack of coordination across divisions
standalone decisions that are out of line with the organization's
larger goals Correct Answers lack of sensitivity toward subtle
differences in products or clients
11- Providing a written justification for why an employee who
has performed ineffectively should be disciplined is a part of
job evaluation.
,job redesign.
training.
performance appraisal. Correct Answers performance appraisal
12- Job analysis aids the performance appraisal process by
providing accurate information about the levels of skill required
in various jobs of the organization.
identifying the behaviors and results that distinguish effective
performance from ineffective performance.
providing information about the tasks performed in the job to
ensure that training will prepare individuals to improve their
skills.
identifying information about different jobs to determine which
jobs deserve higher pay than others. Correct Answers
identifying the behaviors and results that distinguish effective
performance from ineffective performance
13- Decision-making autonomy, task significance, and
interdependence characterize the ________ approach to job
design.
perceptual
motivational
evidence-based
scientific Correct Answers motivational
14- Wong, a manager, decides to design jobs based on the
principles of the motivational approach. If he does not balance
them with some traits of the mechanistic approach, he will see
minimal impact on
, job satisfaction.
employee retention.
employee engagement.
production. Correct Answers production.
15- Which of the following is true about O*NET?
It uses a common language that generalizes job specifications
across various occupations.
It is a private job-listing index that employers can use free of
cost.
It is beneficial only for employers, not job seekers.
It relies exclusively on narrow task descriptions and fixed job
titles. Correct Answers It uses a common language that
generalizes job specifications across various occupations
16- Alita and Frederick have worked for Sanctuary Falls for
more than 20 years combined. They are a resource to HR when
completing a job analysis because they are
Subject-matter experts
job analysts
Supervisors
incumbents. Correct Answers incumbents
17- Timor has been asked to determine the supply and demand
for professional executives with social justice experience. He
will most likely use which planning strategy?
recruiting and selection
________ is a companywide effort to continuously improve the
ways people, machines, and systems accomplish work.
A) The Six Sigma process
B) Total quality management
C) Quality control
D) The process decision program
E) The activity network Correct Answers B
________ is a systematic, planned strategic effort by a company
to attract, retain, develop, and motivate highly skilled employees
and managers.
A) Performance appraisal
B) Workforce analytics
C) Talent management
D) Training and development
E) Employee engagement Correct Answers C
________ refers to the policies, practices, and systems that
influence employees' behavior, attitudes, and performance.
A) Total quality management
B) Financial management
C) Human resource management
D) Production and operations management
E) Competency management Correct Answers C
) Lean is a new way to envision the work. Projects using lean
methodology emphasize only new skills to improve and do not
encourage the use of old skills in new ways. Correct Answers
false
,# of days Correct Answers 180 days of incident
EEOC has 60 days to investigate
1- Georgio used to work for Talenco Inc., a company that
manufactures air conditioners. He was terminated and wanted to
appeal the decision., Talenco has adopted a ________, and
therefore, Georgio can appeal the company's decision to
terminate him.
direct application quota
workforce utilization review
due process policy
voluntary retirement scheme Correct Answers due process
policy
10- Which of the following disadvantages is an organization
with a functional structure most likely to face?
redundancy caused by too many specialists
lack of sensitivity toward subtle differences in products or
clients
lack of coordination across divisions
standalone decisions that are out of line with the organization's
larger goals Correct Answers lack of sensitivity toward subtle
differences in products or clients
11- Providing a written justification for why an employee who
has performed ineffectively should be disciplined is a part of
job evaluation.
,job redesign.
training.
performance appraisal. Correct Answers performance appraisal
12- Job analysis aids the performance appraisal process by
providing accurate information about the levels of skill required
in various jobs of the organization.
identifying the behaviors and results that distinguish effective
performance from ineffective performance.
providing information about the tasks performed in the job to
ensure that training will prepare individuals to improve their
skills.
identifying information about different jobs to determine which
jobs deserve higher pay than others. Correct Answers
identifying the behaviors and results that distinguish effective
performance from ineffective performance
13- Decision-making autonomy, task significance, and
interdependence characterize the ________ approach to job
design.
perceptual
motivational
evidence-based
scientific Correct Answers motivational
14- Wong, a manager, decides to design jobs based on the
principles of the motivational approach. If he does not balance
them with some traits of the mechanistic approach, he will see
minimal impact on
, job satisfaction.
employee retention.
employee engagement.
production. Correct Answers production.
15- Which of the following is true about O*NET?
It uses a common language that generalizes job specifications
across various occupations.
It is a private job-listing index that employers can use free of
cost.
It is beneficial only for employers, not job seekers.
It relies exclusively on narrow task descriptions and fixed job
titles. Correct Answers It uses a common language that
generalizes job specifications across various occupations
16- Alita and Frederick have worked for Sanctuary Falls for
more than 20 years combined. They are a resource to HR when
completing a job analysis because they are
Subject-matter experts
job analysts
Supervisors
incumbents. Correct Answers incumbents
17- Timor has been asked to determine the supply and demand
for professional executives with social justice experience. He
will most likely use which planning strategy?
recruiting and selection
