One approach for measuring technical quality of clinical support services is:
a. Patient satisfaction scores.
b. Degree of continuity of care.
c. Appropriateness testing.
d. Process review.
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d. Process review.
,Which of the following is the least serious limitation to decision analysis?
a. Oversimplifying the problem.
b. Inadequate data.
c. The decision maker's values.
d. The statistical model.
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d. The statistical model.
Which of the following is an Example of direct costs?
a. Utility bills.
b. Parking operations.
c. Dept service.
d. Drug prescriptions.
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d. Drug prescriptions.
The practice of a provider seeing a patient more often than is medically necessary,
primarily to increase revenue through an increased number of services, is called:
a. Cost shifting.
b. Buffering.
c. Turfing.
d. Churning.
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, d. Churning.
The Information Systems Steering Committee for a healthcare organization
should perform which of the following duties?
a. Information systems planning, selection of software and development of related
organizational policies.
b. Selection and supervision of key information systems personnel.
c. Negotiation of contracts with vendors for equipment, software and service.
d. Design and development of the information system software.
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a. Information systems planning, selection of software and development of
related organizational policies.
Which of the following is likely to provide useful information for evaluating the
profitability of a hospital's managed care business?
a. Payor mix.
b. Fixed.
c. Contract terms.
d. Changes.
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d. Changes.
The cultural climate of an organization affects its recruiting procedure because:
a. It reduces employee turnover and absenteeism.
b. Organizations seek applicants whose attitudes, values and goals are consistent with
, those of the organization.
c. Applicants who cannot support a given culture will be unwilling to work for that
organization.
d. Applicants look only to organizations that portray a positive cultural climate.
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b. Organizations seek applicants whose attitudes, values and goals are
consistent with those of the organization.
Which of the following techniques would play a central role in an
organization being able to demonstrate equal employment compliance?
a. Job questionnaires.
b. EEOC postings in the human resource department.
c. A job analysis procedure.
d. An established complaint process.
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c. A job analysis procedure.
Who gives final approval of the medical staff bylaws?
a. The board.
b. The medical staff.
c. The board executive committee.
d. The medical staff executive committee.
Give this one a try later!
a. The board.
a. Patient satisfaction scores.
b. Degree of continuity of care.
c. Appropriateness testing.
d. Process review.
Give this one a try later!
d. Process review.
,Which of the following is the least serious limitation to decision analysis?
a. Oversimplifying the problem.
b. Inadequate data.
c. The decision maker's values.
d. The statistical model.
Give this one a try later!
d. The statistical model.
Which of the following is an Example of direct costs?
a. Utility bills.
b. Parking operations.
c. Dept service.
d. Drug prescriptions.
Give this one a try later!
d. Drug prescriptions.
The practice of a provider seeing a patient more often than is medically necessary,
primarily to increase revenue through an increased number of services, is called:
a. Cost shifting.
b. Buffering.
c. Turfing.
d. Churning.
Give this one a try later!
, d. Churning.
The Information Systems Steering Committee for a healthcare organization
should perform which of the following duties?
a. Information systems planning, selection of software and development of related
organizational policies.
b. Selection and supervision of key information systems personnel.
c. Negotiation of contracts with vendors for equipment, software and service.
d. Design and development of the information system software.
Give this one a try later!
a. Information systems planning, selection of software and development of
related organizational policies.
Which of the following is likely to provide useful information for evaluating the
profitability of a hospital's managed care business?
a. Payor mix.
b. Fixed.
c. Contract terms.
d. Changes.
Give this one a try later!
d. Changes.
The cultural climate of an organization affects its recruiting procedure because:
a. It reduces employee turnover and absenteeism.
b. Organizations seek applicants whose attitudes, values and goals are consistent with
, those of the organization.
c. Applicants who cannot support a given culture will be unwilling to work for that
organization.
d. Applicants look only to organizations that portray a positive cultural climate.
Give this one a try later!
b. Organizations seek applicants whose attitudes, values and goals are
consistent with those of the organization.
Which of the following techniques would play a central role in an
organization being able to demonstrate equal employment compliance?
a. Job questionnaires.
b. EEOC postings in the human resource department.
c. A job analysis procedure.
d. An established complaint process.
Give this one a try later!
c. A job analysis procedure.
Who gives final approval of the medical staff bylaws?
a. The board.
b. The medical staff.
c. The board executive committee.
d. The medical staff executive committee.
Give this one a try later!
a. The board.
