Correct Answers.
what is an example of nonverbal communication? - Answer body language
what is an example of active listening? - Answer the NA focusing on the resident and providing
feedback
what is the main part of the word that gives the meaning? - Answer root
convert 1300 to regular time - Answer 1:00 pm
convert 7:45 pm to military time - Answer 1945
why is accurate documentation important? - Answer documentation provides up-to-date patient
information and resident care
define objective information - Answer facts
define subjective information - Answer resident's opinion / symptoms
what is the nursing process? - Answer assessment
diagnosis
planning
implementation
evaluation
what is a sentinel event? - Answer event causing serious injury or death
, what does a resident's code status indicate? - Answer the type of care the resident requests in a time
of cardiac arrest or other catastrophe illness
why is it important to consider a resident's cultural background when giving care? - Answer cultural
background helps identify how people communicate & can help NA communicate with resident
when is it appropriate for the NA to use medical terminology? - Answer when communicating with the
care team
who can the NA share resident information with? - Answer resident's care team
under what conditions should the NA file an incident report? - Answer anytime the NA is injured on the
job
what is one way to communicate with a visually impaired resident? - Answer describe locations by
imagining a clock face // have light shining on NA's face
what are defense mechanisms? - Answer denial - blocking reality
displacement - transferring strong feelings to lesser object or person
projection - seeing feelings in others that are one's own
rationalization - making excuses for justification
repression - blocking events from mind because of past trauma
regression - going back to past behaviors
how should you communicate with a resident who has a functional barrier? - Answer allow the
resident time to speak
how should you respond to a resident who is demonstrating inappropriate sexual behavior? - Answer
distract the resident and guide them to a safe, private space
when is it OK to hit a resident? - Answer NEVER